「On the last night of my stay, the water from the tap was all brown and black when I took a shower. I complained to the front desk, but the staff just responded indifferently, saying something about pipe maintenance. Shouldn’t the hotel at least inform guests that dirty water might come out after pipe work? There’s absolutely no service quality at all. Very disappointing. I strongly advise against choosing this hotel.
In addition, there’s a serious insect problem here, with lots of ants and worms...
「Amatara has real charm and plenty to offer if you're willing to look past a few rough edges. The activities and things to do on-site are genuinely enjoyable — a highlight of the stay that keeps you engaged and gives the property a lot of personality.
The staff truly stand out. They are warm, attentive, and go above and beyond to be helpful — especially when it comes to navigating the location. The estate isn't in the most convenient spot, but the team is proactive and supportive in making sure...