Arima Onsen Taketoritei Maruyama

4.0 star property
Ryokan with free parking, steps from Arima Onsen

Choose dates to view prices

Photo gallery for Arima Onsen Taketoritei Maruyama

Front of property – evening/night
1 bedroom, in-room safe, blackout curtains, soundproofing
Spa
Bathroom
1 bedroom, in-room safe, blackout curtains, soundproofing
Located near Arima Onsen, Taketoritei Maruyama offers a peaceful retreat with an outdoor mineral hot spring and eight hot springs for relaxation. Guests appreciate the helpful staff and practical amenities like free in-room WiFi, laundry facilities, and complimentary self-parking.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
The current price is HK$2,752
HK$3,403 total
13 Nov - 14 Nov

Room options

Available filters for rooms
Showing 31 of 31 rooms

Standard Japanese Style Room, Non Smoking,Town View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 409 sq ft
  • Sleeps 4
  • 4 Twin Futons

Superior Japanese Style Room, Non Smoking, Town View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 431 sq ft
  • City view
  • Sleeps 6
  • 6 Twin Futons

Superior Japanese and Western Style Room, Non smoking Mountain View

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 463 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons

201 Deluxe Twin Room with Indoor Silver Hot springs, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 463 sq ft
  • Sleeps 2
  • 2 Twin Beds

202 Suite Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 829 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

203 Deluxe Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 678 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons

Superior Japanese Style Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 431 sq ft
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

403 Suite Japanese and Twin Bed Room with Silver Open-air Hot Springs, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 549 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 4 Twin Futons

404 Suite Japanese and Twin Bed Room with Silver Open-air Hot Springs, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 657 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 8
  • 6 Twin Futons

101 Deluxe Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 495 sq ft
  • Sleeps 5
  • 3 Twin Futons and 2 Twin Beds

311 Deluxe King Bed Room with Indoor Silver Hot Springs , Non smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 753 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

312 Deluxe King Bed Room with Indoor Silver Hot Springs, Non smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

313 Deluxe King Bed Room with Indoor Silver Hot Springs, Non smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Exclusive Residence with Silver hot springs, Non smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Futons

Presidential suite with hotsprings 211

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
2 bedrooms
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

Penthouse Twin room with Open- Air Bath

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Garden
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 581 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Futons

312 Deluxe king room with indoor Onsen

  • Sleeps 2

313 Deluxe King Room with Indoor Onsen

  • Sleeps 2

Suite With Indoor Silver Hot Springs

  • Sleeps 4

Presidential Suite With Indoor Silver Hot Springs

  • Sleeps 4

Suite 403 with Open air Bath

  • Sleeps 6

Suite 404 With Open Air Bath

  • Sleeps 8

Suite 202 with Silver Indoor hot springs

  • Sleeps 5

Deluxe 203 with Silver Indoor hot springs

  • Sleeps 4

Deluxe Western Style Room 201 with Silver Indoor hot springs

  • Sleeps 2

Deluxe Japanese and Western Style Room 101 with Silver Fountain Bat

  • Sleeps 5

Superior Japanese Room with Town View

  • Sleeps 6

Superior Japanese Room with Mountain View

  • Sleeps 6

Superior Room with Mountain View

  • Sleeps 6

Standard Japanese Style Room

  • Sleeps 5

Deluxe Western Room 311 with Indoor Silver Hot Springs

  • Sleeps 2
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About the area

Map
1364-1 Arima-cho, Kita-ku, Kobe, Hyogo-ken, 651-1401

What's nearby

  • Kin no yu - 6 min walk - 0.5 km
  • Arima Onsen - 13 min walk - 1.2 km
  • Mount Rokko - 10 min drive - 4.8 km
  • Rokko Garden Terrace - 12 min drive - 7.6 km
  • Kobe University - 17 min drive - 13.5 km

Getting around

  • Kobe Arimaguchi Station - 4 min drive
  • Arima Onsen Station - 10 min walk
  • Osaka (KIX-Kansai Intl.) - 90 min drive

Restaurants

  • ‪あり釜めし くつろぎ家 - ‬7 min walk
  • ‪蕎麦 土山人 はなれ - ‬3 min walk
  • ‪なかさ - ‬6 min walk
  • ‪蕎麦土山人有馬店 - ‬4 min walk
  • ‪Cafe De Beau - ‬6 min walk

About this property

Arima Onsen Taketoritei Maruyama

Upscale ryokan near Arima Onsen
Arima Onsen Taketoritei Maruyama provides amenities, such as an outdoor mineral hot spring (onsen) and laundry facilities. For some rest and relaxation, visit the 8 hot springs. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Japanese breakfast (surcharge), free train station pick-up and hot springs on-site
  • Luggage storage, concierge services and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Arima Onsen Taketoritei Maruyama boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • Fridges, children's slippers and heating

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 6:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily Japanese breakfast available 8:00 AM to 9:00 AM for a fee: JPY 4,400 for adults and JPY 3,300 for children

Things to do

  • 8 hot springs

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Spa

  • 8 hot springs
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 40 ºC
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Geta (wooden sandals)
  • Heating
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Meals that are not included in the room rate must be requested in advance of arrival. Additional fees apply.
Breakfast is not included in the breakfast rate plan for children ages 0-2.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: from approximately JPY 4400 for adults and from JPY 3300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property is a traditional Japanese ryokan, and meal preparation requires advance planning. Therefore, this property cannot accommodate any food requests.

We should mention

This property caters to LGBTQ+ guests
Hot springs access available from 6:00 AM to midnight
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Guests with tattoos are welcome to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arima Onsen Taketoritei Maruyama Inn Kobe
Arima Onsen Taketoritei Maruyama Inn
Arima Onsen Taketoritei Maruyama Kobe
Arima Onsen Taketoritei Maruyama
Arima Onsen Taketoritei Maruyama Kobe
Arima Onsen Taketoritei Maruyama Ryokan
Arima Onsen Taketoritei Maruyama Ryokan Kobe

Frequently asked questions

Is Arima Onsen Taketoritei Maruyama pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Arima Onsen Taketoritei Maruyama?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Arima Onsen Taketoritei Maruyama on 13 Nov 2025 start from HK$2,752.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Arima Onsen Taketoritei Maruyama?

Self-parking is free at this property.

What time is check-in at Arima Onsen Taketoritei Maruyama?

Check-in start time: 3 PM; check-in end time: 7:30 PM. After-hours check-in is not available.

What time is check-out at Arima Onsen Taketoritei Maruyama?

Checkout is at 11 AM.

Where is Arima Onsen Taketoritei Maruyama located?

Located in Arimacho, this ryokan is within a 15-minute walk of Zuihoji Park and Arima Onsen. Kin no yu and Mount Rokko are also within 3 miles (5 km). Arima Onsen Station is 10 minutes by foot.

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Reviews

Arima Onsen Taketoritei Maruyama Reviews

9.6

Exceptional

9.6

Cleanliness

8.4

Location

9.6

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 708 out of 899 reviews
Rating 8 - Good. 156 out of 899 reviews
Rating 6 - Okay. 23 out of 899 reviews
Rating 4 - Poor. 9 out of 899 reviews
Rating 2 - Terrible. 3 out of 899 reviews

Reviews

10/10 Excellent

ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was outstanding. The Japanese breakfast was the best meal we have ever eaten in a hotel Staff were most friendly and polite!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night as part of our honeymoon. Staff was incredibly friendly and accommodated my nut allergy! Justin even helped us make a dinner reservation in town. Private onsen was also amazing. Just a really great experience overall!
Stayed 1 night in Jun 2025

10/10 Excellent

Mitsue

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time at Taketoritei Hotel Maruyama. Shuttle service was outstanding. Staff members were very friendly and helpful. Room with open air Onsen we stayed was very spacious, clean, comfortable. Open air Onsen was beautiful and quiet. Enjoyed very much. Dinner was phenomenal, and the breakfast was delicious as well. Hospitality was just beyond my expectations. We highly recommend this place.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean, best friendly staff. Great hotel to have Onsen. Very good breakfast, best service
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arima

This place was amazing! Best ever!! Staff so nice, friendly and helpful. Room was beautiful!
Stayed 2 nights in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, staff are very professional and attentive
Stayed 1 night in Nov 2023

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond here, especially after we left something behind and they happily sent it to our next hotel for us. Great baths, and a nice experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Kai Kwong Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. 8 private Onsen for rental for free. My room with onsen is great. Ver comfortable. Free drinks in the fridge included. Don't forget the bar at the lobby. Shuttle to town center on demand is very convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service I’ve ever had. Easily beats out most luxury hotels.
Stayed 2 nights in May 2024

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities
everything was great!
Stayed 1 night in Jun 2023

10/10 Excellent

Tsz Fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were kind and they have free transportation. Overall an excellent experience
Stayed 1 night in Mar 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely experience

This was such a lovely experience. The traditional room was spacious and comfortable, the food was beautifully prepared and the onsen experience was amazing. I would stay here again and wish we had been able to stay another day.
Stayed 1 night in Jun 2024

10/10 Excellent

LORETTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time my husband and I stayed here but this time I brought my family and friends. 9 of us total. I communicated with Justin via email and he was so accommodating with my requests. It was even nicer that I got to meet him in person when we checked in. We love the private onsen in our room and that we can also reserve the public ones as well Atmosphere is so relaxing. So far we have gone to 4 or the 8 you can reserve so we will need to return again to try the others. I left my phone in the onsen and the gentleman ran back to get it for me. I'm sorry I didn't get his name but he is always smiling, tall and wears glasses. We opted for breakfast together and they gave us a private room with a beverage bar just for our group. Next time we will do kaiseki dinner there as everyone enjoyed the breakfast. Thank you for the great service from you staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Hamzeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and beautiful room with a great kitchen and an amiable staff. Far location up on the hill which however is not a problem, since a hotel shuttle can be called throughout the day to and from the bus station as well as to restaurants in arima. The in-room onsen and the freely bookable private onsens are great and relaxing. We had a great and relaxing time with the family!
Stayed 2 nights in Nov 2023

10/10 Excellent

Idan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in arima onsen

The hotel was so nice and clean. We got a 45 minute private onsen which we could add more 45 minute any time. It was great. Also the stuff and especially tan!! Where really great. They had a car that took us from and to the train and even to a restaurant late night because we couldn't find an open restaurant near by. I really recommend!!
Stayed 1 night in Jun 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
I like the private reservation system. There are plenty of options and availability with eight private onsen to choose from. Staff was courteous and helpful, as one of the person in our party of 4 was on a wheelchair.
Stayed 1 night in Oct 2023

10/10 Excellent

Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time at Taketoritei Maruyama and it didn’t disappoint! Justin has been very helpful in arranging a Kaiseki dinner at a nearby hotel for our group since their restaurant were fully booked. Every staff on the property were courteous and friendly. Quick and easy shuttle service to the bus terminal and nearby restaurants. I highly recommend this ryokan when you visit Arima!
Stayed 1 night in Apr 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. They will help make reservations and drive you to and from anywhere in town. There was always someone who spoke english which was great. There's several onsens that are included and you just need book a time. My wife and I had an amazing time in the Western suite with an in room onsen. The town has delicious food and we walked around everywhere and enjoyed the views.

10/10 Excellent

Yuen Lok Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Extremely nice hot spring experience with friendly staff. Especially the hygiene condition of the room as well as the hot spring, it’s surprising that you can’t even find a string of hair in your room and all hot springs. What kind of magic is that lol Unfortunately dinner session was fully booked, will definitely try next time.
Stayed 1 night in Feb 2023

10/10 Excellent

Meredith

Liked: Staff & service, amenities, property conditions & facilities
The most unique feature of this property are the private baths. My husband and I were able to enjoy 3 out of 4 of the outdoor pool facilities. Pretty fantastic with both types of mineral water. We splurged for dinner and ordered the special Spiney Lobster. Sorry but not worth it. Dinner service was great but breakfast service was not. Brought our food and did not come in again. Minor points. Overall a wonderful experience!
Stayed 1 night in Dec 2022

2/10 Terrible

Krishna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I would not come back. Food was awful. The property has several open air onsens, which can be reserved by guests for 45 Mins sessions. We got the reservations of our choice easily enough and the onsens were very good. I am writing an unbiased review and the preceding was the best part of the stay. Now the negative ; Toilet has a small sink but no accommodation for soap. What happened japanese cleanliness? They lock the front doors overnight. Due to jet lag, I decided to go outside for a walk but the doors were locked. I would not know what happens in a fire. I felt panicking, feeling like I am locked up in a jail. There's no one at the front desk. It was closed. For a property which charges $750/ night, we expect high quality of service. Staff were nice, except for discussions about food. At checking, I chose a breakfast selection. After dinner, I requested to change next day's breakfast selection and they refused, even with 12 hour notice. Dinner was awful. The worst food in recent memory. Even the street food in nichika market in Kyoto was much better. We enjoyed good food in Japan, until here. It's zero star! I was hungry all night because I didn't know where else to go. Seriously, food was just awful. The "kobe beef" was of cheap cuts. I couldn't eat it. Even basic soup was bad. Next morning breakfast was equally bad. Indoor onsen : I was excited that my room would have a flowing water indoor onsen. No window. Too humid to use. Useless
Stayed 1 night in Sep 2024

8/10 Good

CHIKAKO

Liked: Cleanliness, staff & service, property conditions & facilities
夕食朝食
Stayed 1 night in Oct 2025

10/10 Excellent

Ching Kwan Mavis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間鼠大很舒適、不同房型各有特色、今次家人旅遊訂了2款房間、很滿意、私湯或者半私家的公用浴場都非常好、有機會再到有馬都會選擇這家酒店!
Stayed 1 night in Sep 2025

10/10 Excellent

Dongping

Liked: Amenities
Great experience! Impressed by the facility and services by the staffs. We arrived Arima Onsen by bus, I happen to saw the hotel bus was outside, and the staff was so pleasant to pick us up. By the way, bus station and nearby tourist information center all provides free call service for you to request hotel pick up. During our 2 days stay, we used hotel’s free shuttle service to town and to the Rokko Ropeway. Really impressed by staffs great help! Breakfast was very generous. They delivered the whole set to our room. Free drink at the lobby all day. Laundry facilities is very clean! I booked premium Japanese room. Only to find out that my 80+ mom had hard time to get down and up. The front desk staff help me to switch to a Japanese & western room. The room is very good size in Japanese term. Clean and comfortable. I do not need room cleaning the next day, but the staffs still provide us with a new Yukata and new water bottle. The best of all, is the onsen. This hotel has 8 private onsen, with the famous silver and gold hot spring. Clean and good size, with green hill view. My mom’s shoulder pain is relieved after soaking. Magical spring!
Stayed 2 nights in Aug 2025