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Hyatt Regency Kinabalu

Photo gallery for Hyatt Regency Kinabalu

Featured image
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Hyatt Regency Kinabalu

Hyatt Regency Kinabalu

5 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Jalan Datuk Salleh Sulong, Kota Kinabalu, Sabah

Explore the area

  • Popular LocationKK Plaza4 min walk
  • Popular LocationJesselton Point Ferry Terminal9 min walk
  • Popular LocationOceanus Waterfront Mall15 min walk
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)9 min drive

Choose dates to view prices

About this area

Kota Kinabalu

Hyatt Regency Kinabalu is located in Downtown Kota Kinabalu, a neighbourhood in Kota Kinabalu, and is in the city centre and on the waterfront. Wisma Merdeka and Suria Sabah Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KK Esplanade and Signal Hill Observatory Platform. Travelling with kids? Don't miss Anjung Samudera. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.

What's nearby

  • Kota Kinabalu Waterfront - 1 min walk
  • KK Esplanade - 1 min walk
  • KK Plaza - 4 min walk
  • Jesselton Point Ferry Terminal - 9 min walk
  • Oceanus Waterfront Mall - 15 min walk

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 9 min drive

Restaurants

  • Where to eat
  • Tanjung Ria Kitchen – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Mosaic – Serves lunch and dinner daily.
  • Nagisa Japanese – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
  • The Lounge – Serves breakfast, lunch and dinner daily. Kids' menu available.

About this property

Hyatt Regency Kinabalu

Family-friendly Kota Kinabalu hotel in Downtown Kota Kinabalu, near KK Esplanade
This hotel features 3 restaurants, an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a snack bar/deli and a sauna are on-site. All 288 rooms offer free WiFi, 24-hour room service and LCD TVs with cable channels. Rainfall showerheads, coffee makers and free bottled water are among the other amenities available to guests.
Hyatt Regency Kinabalu offers 288 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 42-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 10 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 75 per person
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Meeting rooms 6

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MYR 110.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 75 per person (approximately)
  • Self-parking fee: MYR 10 per stay
  • Rollaway bed fee: MYR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu
Hyatt Regency Kinabalu Kota Kinabalu, Sabah
Hyatt Regency Kinabalu Hotel Kota Kinabalu
Hyatt Regency Kota Kinabalu
Hyatt Kota Kinabalu
Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu Kota Kinabalu
Hyatt Regency Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 406 out of 998 reviews
5 - Excellent 41%
Rating 4 - Good. 405 out of 998 reviews
4 - Good 41%
Rating 3 - Okay. 117 out of 998 reviews
3 - Okay 12%
Rating 2 - Poor. 48 out of 998 reviews
2 - Poor 5%
Rating 1 - Terrible. 22 out of 998 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is in order. Except for the car park. Best you drive a more expensive vehicle such that you may be treated differently!
Stayed 3 nights in Aug 2020

5/5 Excellent

Stayed 2 nights in Mar 2020

3/5 Okay

Travelled with family, Business traveller
Property pretty old.
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel have beautiful ocean view,is close to shopping center and eateries...Staff are friendly and helpful...
Stayed 2 nights in Feb 2020