Friendly staff, excellent service and overall a pleasant stay
SREEKALA
於 2023 年 8 月住了 1 晚
真實評價
4/10 欠佳
Éric
2025 年 12 月 9 日
讚好:整潔度和設施服務
不滿:職員與服務
Pas de wifi constant + bcp de problème de communication avec le personnel
Éric
於 2025 年 12 月住了 1 晚
真實評價
10/10 優異
Ketan
2024 年 4 月 22 日
讚好:整潔度、職員與服務和住宿狀況
Great service
Ketan
於 2024 年 4 月住了 5 晚
真實評價
10/10 優異
Sunil
2023 年 6 月 7 日
讚好:整潔度、職員與服務和住宿狀況
Location
Sunil
於 2023 年 6 月住了 1 晚
真實評價
8/10 不錯
Sunil
2023 年 5 月 2 日
讚好:整潔度和職員與服務
Hotel is very good loaction all over very good, swimmig pool is not maintained, pool is infront of public roof top bar, break fast was very good,
Sunil
於 2023 年 4 月住了 1 晚
真實評價
10/10 優異
Muhsin
2024 年 2 月 13 日
讚好:整潔度、職員與服務和住宿狀況
Very good
Muhsin
於 2024 年 2 月住了 5 晚
真實評價
8/10 不錯
melanie
2024 年 1 月 30 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hôtel proche de la station de bus, Belle chambre climatisée. Par contre accueil un peu froid.
melanie
於 2024 年 1 月住了 1 晚
真實評價
8/10 不錯
Mohan
2017 年 6 月 20 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The hotel is centrally located in Kottyam and the service is good. We were upgraded to a better room. The blanket was a little short for the size of the bed.
Mohan
於 2017 年 6 月住了 1 晚
真實評價
10/10 優異
Sunil
2023 年 6 月 11 日
讚好:整潔度、職員與服務和住宿狀況
City centre
Sunil
於 2023 年 6 月住了 1 晚
真實評價
6/10 一般
Sreekumar
2023 年 12 月 5 日
讚好:整潔度
Excellent dining experience. Wifi signal was extremely weak to non-existent. Courtesy of staff is dependent on your attire.
Sreekumar
於 2023 年 12 月住了 1 晚
真實評價
10/10 優異
Klara
2025 年 1 月 16 日
讚好:整潔度、職員與服務和住宿狀況
A nice hotel with a big pool even though the pool area isn’t welcoming at all (nowhere to sit, no towels etc). I’ve seen some comments on stuff in previous reviews, I’d say that they were friendly in Indian standard. Good area close to the bus station. WiFi not working.
Klara
於 2025 年 1 月住了 2 晚
真實評價
8/10 不錯
Soby
2022 年 11 月 29 日
讚好:整潔度、職員與服務和設施服務
Pro - Staff , restaurants, food quality , nice bar ,swimming pool
Didnt like - Strong smell of cigarettes in the both rooms i have booked . Lack lf hot water . They had issues with bouler i belive .
Soby
真實評價
2/10 很差
shanker
2023 年 2 月 21 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The staff at reception is rude, maintenance is very bad.
Asked for water bottles and never got it was told all staff are busy
asked for help to fix tv noone came
rooms are poorly maintained even suite rooms
shanker
於 2023 年 2 月住了 2 晚
真實評價
6/10 一般
John
2025 年 1 月 12 日
The front desk is very disorganized. Refrigerator is not working and I’m supposed to be here for 9 days. They said they will not replace the refrigerator and won’t say why. They just tell you that it’s not working and not even an apology. They are also extremely nosy, always asking if someone is staying at the hotel. The Skybar is a joke, no one is there either the day or at night. Also, no curtain in the bathroom to separate the shower and toilet, so when you take a shower water is all over the bathroom. I spent so much time cleaning up the water and asking for more towels. I will probably leave early and check into the grand ambassador.
John
於 2025 年 1 月住了 2 晚
真實評價
10/10 優異
Sunil
2025 年 11 月 20 日
讚好:整潔度、設施服務和住宿狀況
Staff are very good and clean room
Sunil
於 2025 年 11 月住了 1 晚
真實評價
8/10 不錯
John
2025 年 9 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property and staff were great. I would highly reccomend if you are ever in Kottayam.
John
於 2025 年 9 月住了 5 晚
真實評價
6/10 一般
Shantha
2018 年 1 月 27 日
讚好:職員與服務
不滿:整潔度和住宿狀況
Mostly okay, bathrooms are tired, bed sheets are clean but some are stained, food is of good quality, varied and plentiful however table placement mats are often found with food debris on them, staff are very helpful and very respectful of guests
Shantha
於 2018 年 1 月住了 2 晚
真實評價
4/10 欠佳
Sankar
2017 年 12 月 31 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Old hotel in mid-town, low on cleanliness,service
This is an old hotel pretending to be a luxury hotel, but has done very little to deserve a good tag or rating. Very curious layout , esp the access to restaurant -- which is almost "shady" looking. Has close access to a Bar and all focus seems to be on it.
None of the good facilities you expect, are available here like a gym. The restaurant had very poor choice of snacks or veg food with poor service -- "don't care" attitude, we felt !
The shower area in the bathroom -- all water flows across the bathroom since there is no barrier or a long enough shower curtain. The shower-head, of an old-type could not be adjusted to direct the water suitably. Other points, I have mentioned in another segment below.
While it is the middle of the city, it has nothing much else going for it. My family didn't enjoy the stay due to overall below-par feel. Definitely over-priced for the offering.
Sankar
於 2017 年 12 月住了 1 晚
真實評價
2/10 很差
derek
2017 年 11 月 26 日
不滿:整潔度、住宿狀況和客房舒適度
Only stay in emergency
Booked two nights. Left after one night. Blah blah etc
derek
於 2017 年 11 月住了 2 晚
真實評價
8/10 不錯
Deepika
2016 年 11 月 20 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Decent hotel, recommend to stay
Rooms are decent and food is good, should provide room for drivers.