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"Great efficient service, nice swimming pool, directly connected to shopping mall with extensive eating options."

"Everything was great. Didn’t get to use their facilities "

"Hotel located in a good location, close to MTR. Hotel staff (Kevin) from front desk provided excellent service, giving good advice and alloted a cosy room for our stay. Enjoyed our stay! "

"The manager Daniel helped us with the upgrade of our room. He was efficient and courteous, offered a few coupons for free drinks. I can’t wait to visit HK again and stay in Hotel Icon. Thank you for your hospitality. "

"This was my 2nd time staying at Prince Hotel, and like last time, I was very happy with the overall service! Mr. Kevin Lam assisted me with the check-in process as well as the dinner reservation. He was pleasant, friendly and helpful! Once I reached my hotel room, he even made a courtesy call and asked if I was satisfied with my room! I loved the ocean view, the cleanliness, and the spacious bathroom! There were lots of storage space in the room. I liked the open closet! One of the best things about Prince Hotel is the generous counter space in the bathroom. Also, the toiletries (shampoo, conditioner, and body wash), slippers, soap, and toothbrush were high quality. Savvy, the hotel restaurant, offered a fantastic buffet experience! ALL the staff, including the receptionist, manager, waiters/waitresses, and chefs, were very nice and cheerful! Their service was exceptional! One of the waiters even recognized me (he delivered orders to my hotel room in August last year)! The food selection and quality were exceptional! I enjoyed everything! I had the most wonderful time! Thank you for such an unforgettable memory! I ordered room service twice afterwards, and Savvy never disappointed me! The delivery was quick, the waiter was courteous, and the food was tasty! The check-out process was also a breeze! The bell boy was also very helpful and professional! Thank you for everything! "

"fantastic room, big room, big bathroom and plenty of space. very quick response from staff for any issues "

"Nice hotel with excellent customer service especially the front desk manager- Ben. He really did a good job to "

"Beautiful hotel great lobby amazing view of the city and river. It was close to many things and close enough to downtown and the harbour if you don’t mind a half hour walk each way The room was basic but updated and clean The buffet looked great but we didn’t eat there as we didn’t want to pig out a wanted to go out for authentic food. Also it was rather expensive "

"The hotel is located perfectly, very close to subway and airport bus, and a block away from Victoria Harbour. Hotel has various dining and snack venues. The lobby is decorated tastely. One morning we experienced lukewarm shower water. Maybe because high usage at that time point, but it should not happen for this higher end hotel. I don’t find any maps or information for nearby dining , shopping in the lobby or room. This could provide convenience for guests."