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Marco Polo Hongkong Hotel

Photo gallery for Marco Polo Hongkong Hotel

Primary image
Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Marco Polo Hongkong Hotel

Marco Polo Hongkong Hotel

5.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon

Explore the area

  • Popular Location1881 Heritage2 min walk
  • Popular LocationVictoria Harbour3 min walk
  • Popular LocationTemple Street Night Market16 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)30 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Friday, 13 May - Saturday, 31 Dec.

About this area

Kowloon

Located in Tsim Sha Tsui neighbourhood, Marco Polo Hongkong Hotel is connected to a shopping centre. Kowloon Bay and Victoria Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hong Kong Park and Repulse Bay. Check out an event or a game at Happy Valley Race Course, and consider making time for Ocean Park, a top attraction not to be missed.
Visit our Kowloon travel guideOpens in a new window
Map

What's nearby

  • 1881 Heritage - 2 min walk
  • Tsim Sha Tsui Star Ferry Pier - 3 min walk
  • Victoria Harbour - 3 min walk
  • Hong Kong China Ferry Terminal - 7 min walk
  • Temple Street Night Market - 16 min walk

Getting around

  • Kowloon Station - 3 min drive
  • Hong Kong Tsim Sha Tsui Station - 7 min walk
  • Hong Kong International Airport (HKG) - 30 min drive

Restaurants

  • Restaurants on site
  • Cafe Marco
  • CUCINA
  • Lobby Lounge

About this property

Marco Polo Hongkong Hotel

5-star luxury hotel connected to a shopping centre in Tsim Sha Tsui
This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and 24-hour room service. All 665 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. In-room free WiFi and 24-hour room service are standard, as are LCD TVs with cable channels.
Marco Polo Hongkong Hotel offers 665 air-conditioned accommodations with minibars and a safe. LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: HKD 261.8 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Renovations and closures

This property is closed from 13 May 2022 to 31 December 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 440.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 800 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 261.8 per person (approximately)
  • Rollaway bed fee: HKD 440.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that children 12 years of age and younger are not permitted on the Continental Club Floor or in the Continental Lounge.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Marco Polo Hongkong Hotel Kowloon
Marco Polo Hongkong Hotel
Marco Polo Hongkong Kowloon
Marco Polo Hongkong
Hong Kong Marco Polo Hotel
Marco Polo Hongkong Hong Kong
Marco Polo Hotel Hong Kong
Marco Polo Hongkong Hotel Hong Kong
Hotel Marco Polo Hongkong
Marco Polo Hongkong
Marco Polo Hongkong Hotel Hotel
Marco Polo Hongkong Hotel Kowloon
Marco Polo Hongkong Hotel Hotel Kowloon

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 422 out of 1000 reviews
5 - Excellent 42%
Rating 4 - Good. 379 out of 1000 reviews
4 - Good 38%
Rating 3 - Okay. 136 out of 1000 reviews
3 - Okay 14%
Rating 2 - Poor. 34 out of 1000 reviews
2 - Poor 3%
Rating 1 - Terrible. 29 out of 1000 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

3.0/5

Eco-friendliness
Write a review

2/5 Poor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The queue on Sunday check in is unbearable long, while not all counters are staffed. I assume it can be better handle a predicted flood of checkin.
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view from my room. The sea, the garden of House 1881 and the city view as well.
Stayed 1 night in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel turned out to be an excellent choice. Great service and location.
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for me. Close to the ferry pier, Ocean Terminal shopping plaza.
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020