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Hotel Unicus Palace

Photo gallery for Hotel Unicus Palace

Featured image
Indoor pool
Indoor spa bath
Indoor pool
Premium bedding, minibar, in-room safe, individually decorated

Overview of Hotel Unicus Palace

VIP Access

Hotel Unicus Palace

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
ul. Florianska 28, Krakow, Lesser Poland, 31-020

Explore the area

  • Popular LocationMain Market Square5 min walk
  • Popular LocationHoly Trinity Church8 min walk
  • Popular LocationWawel Castle16 min walk
  • AirportKrakow (KRK-John Paul II - Balice)18 min drive

Choose dates to view prices

About this area

Krakow

Hotel Unicus Palace is located in Krakow Old Town, a neighbourhood in Krakow, and is in the city centre. Krakow Barbican and Czartoryski Museum are cultural highlights, and travellers looking to shop may want to visit Main Market Square and Florianska Street. Looking to enjoy an event or a game while in town? See what's happening at Wisla Stadium or Tauron Arena Kraków.
Visit our Krakow travel guideOpens in a new window
Map

What's nearby

  • Florian's Gate - 2 min walk
  • Krakow Barbican - 3 min walk
  • Main Market Square - 5 min walk
  • Holy Trinity Church - 8 min walk
  • Wawel Castle - 16 min walk

Getting around

  • Krakow Glowny Station - 16 min walk
  • Krakow (KRK-John Paul II - Balice) - 18 min drive

Restaurants

  • Where to eat
  • Trattoria Degusti – Restaurant offering Italian cuisine. Serves brunch, lunch, dinner and light fare daily.
  • Restauracja Hotelowa – Restaurant offering Modern European cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily.

About this property

Hotel Unicus Palace

Luxury Krakow hotel in Krakow Old Town, walk to Main Market Square
2 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a steam room and a coffee shop/café are on-site. All 60 individually decorated rooms provide free WiFi, free wired Internet and minibars. Thoughtful touches include bathrobes and slippers, and guests will also find room service and LCD TVs.
Hotel Unicus Palace offers 60 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (PLN 120.00 per day)
  • Valet parking on site (PLN 120.00 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: PLN 95 for adults and PLN 90 for children
  • 2 restaurants and 1 1 coffee shop/cafe
  • 1 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Spa services
  • Hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Polish

Business services

  • Computer station
  • Conference space (1722 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 120.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PLN 95 for adults and PLN 90 for children (approximately)
  • Airport shuttle fee: PLN 100 per vehicle (maximum occupancy 3)
  • Airport shuttle fee per child: PLN 100
  • Self-parking fee: PLN 120.00 per day
  • Valet parking fee: PLN 120.00 per day
  • Rollaway bed fee: PLN 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Hotel Unicus Palace Hotel
Hotel Unicus Palace Krakow
Hotel Unicus Palace Hotel Krakow

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 462 out of 572 reviews
5 - Excellent 81%
Rating 4 - Good. 86 out of 572 reviews
4 - Good 15%
Rating 3 - Okay. 17 out of 572 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 572 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 572 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities
Write a review

1/5 Terrible

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This is NOT a 5 star hotel. TV signal freezes, internet is poor, pool is freezing cold. The personnel is totally not qualified and not knowledgeable. They cannot answer any questions, keep making mistakes and just apologize all the time. They also sold me a trip for a price and then charged me almost double. Totally a rip-off.
Stayed 4 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and service.
Stayed 3 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel , not one negative
Beautiful hotel , ideal location , staff great , food in restaurant lovely . Not one negative , really good hotel ,would love to stay again
Stayed 3 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great. Triple glazed windows. A must for the noise in a morning on this Main Street and late nights when party goers are shouting and singing.then a further glazed shutter over the main triple glazed frame. One safety issue was the rig in the bedroom was very sloppy on the laminated floor. If you walked onto it you could fall over as it moved very easily, as did my partner abs really hurt her leg. Pool area was lovely, restaurants great although didn’t use them. Overall thumbs up
Stayed 4 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property! Block away from the town square - service was on point and went above and beyond with all the requests
Stayed 2 nights in Sep 2021