Dear Mourad,Thank you for your positive feedback. We're delighted to hear that you enjoyed our great location, delicious breakfast, and friendly staff. Your satisfaction is our top priority, and we're glad that we could contribute to making your stay enjoyable. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Warm regards,Gerard WalkerGeneral Manager

Dear Shashidhar,Thank you for sharing your wonderful experience at EQ Kuala Lumpur. We're thrilled to hear that you had a lovely stay with us and that you found our hotel and hospitality outstanding. It's fantastic to know that you enjoyed our spacious rooms and encountered friendly staff at the check-in counter. Your satisfaction is our top priority, and we're delighted that we could provide you with a very pleasant experience. We look forward to welcoming you back for another exceptional stay in the future.Warm regards,Gerard WalkerGeneral Manager

Dear Samuel,We're thrilled to know that you enjoyed your overall experience at EQ. Thank you for your patronage, and for taking the time to rate us positively.We hope to have the pleasure of welcoming you back and providing you with more delightful moments during your future visits.Warm regards,Gerard WalkerGeneral Manager

Dear Pravin,Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience during your stay at EQ Kuala Lumpur. Providing immaculate facilities and excellent service is always our top priority, and we're delighted that we could meet your expectations.Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.If there is anything else we can do to enhance your experience further, please let us know.Warm regards,Gerard WalkerGeneral Manager

Dear Kirk-Anthony,Thank you for choosing EQ Kuala Lumpur for your recent stay, and for taking the time to share your feedback with us. We are thrilled to hear that you had an amazing experience with us and that we were able to exceed your expectations.We are delighted that you chose to stay with us and it is truly rewarding to know that you found our accommodations and service to be on par with other top-tier global brands.At EQ Kuala Lumpur, we strive to provide our guests with a truly modern and luxurious experience, and we are thrilled that you appreciated the efforts of our team in ensuring your comfort and satisfaction. Thank you for recognizing the unique offerings that EQ provides. We are constantly striving to set ourselves apart by offering modern amenities, exceptional service, and a memorable experience for our guests.We hope to have the pleasure of welcoming you back to EQ Kuala Lumpur in the future. If there is anything we can do to make your next stay even more enjoyable, please do let us know.Warm regards,Gerard WalkerGeneral Manager

Dear Erika,Thank you for your fantastic review and for choosing EQ Kuala Lumpur for your recent stay!We are delighted to hear that you loved your experience with us and that our attentive staff made your stay memorable. Your feedback about the pool area is duly noted, and we appreciate your understanding regarding the space constraints. Rest assured, we are constantly striving to enhance our facilities to provide the best possible experience for our guests.We can't wait to welcome you back again in the future for another amazing stay at EQ Kuala Lumpur!Warm regards,Gerard WalkerGeneral Manager

Dear Farhana,Thank you for choosing EQ Kuala Lumpur and for taking the time to leave a 5-star review. We're thrilled to hear that everything was perfect during your stay.Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another flawless experience.Warm regards,Gerard WalkerGeneral Manager

Dear Don,Thank you for choosing EQ for your recent stay and for taking the time to complete our survey. While we noticed that no specific feedback was shared, we sincerely hope that every aspect of your stay met your expectations. If there are any specific aspects of your stay that stood out or if you have additional insights you'd like to share, we would be delighted to hear more. Once again, thank you for choosing EQ Kuala Lumpur, and we sincerely hope to have the pleasure of welcoming you back in the future. Warm regards,Gerard WalkerGeneral Manager

Dear Joseph,Thank you for sharing such positive feedback about your experience at EQ Kuala Lumpur.We're thrilled to know that you found our hotel beautiful, well-located, and with friendly and helpful staff. It's fantastic to hear that you enjoyed the amazing views of the city and that our breakfast offerings met your expectations. We appreciate your kind words and look forward to welcoming you back for another wonderful stay!Warm regards,Gerard WalkerGeneral Manager

Dear Anonymous,Thank you for choosing EQ and sharing your thoughts about your recent stay with us. We sincerely appreciate your feedback as it provides valuable insights into our guests' experiences.We're delighted to hear that you found our hotel well-suited for business purposes. However, we understand that you were looking for more of a vacation atmosphere. Your comfort and satisfaction are of utmost importance to us, and we're continuously working to enhance our offerings.We would like to share that despite being in the city center, EQ Kuala Lumpur offers a diverse range of dining experiences, from local authentic cuisine to Mediterranean and Japanese fine dining. Our infinity swimming pool and wellness center located on Level 29, as well as our bespoke rooftop bar on Level 51 provides a unique setting for you to unwind.To add a touch of leisure to your stay, we recommend exploring the various city tours and excursions available. Our concierge team is at your service and would be delighted to assist in creating a more balanced blend of business and vacation experiences during your next visit.We look forward to the opportunity of welcoming you back and ensuring that your future stays at EQ Kuala Lumpur are more aligned with your expectations.Best regards,Gerard WalkerGeneral Manager

Dear Gihye,We would like to express our sincere gratitude for taking the time to provide us with a stellar 5-star review following your recent stay. Your positive feedback is truly appreciated, and it serves as a great source of motivation for our entire team.It was a pleasure having you with us, and we are thrilled to learn that your experience at EQ met or exceeded your expectations. Your support means a lot to us, and we look forward to the privilege of welcoming you back for more amazing experiences on your future stays.Once again, thank you for choosing EQ Kuala Lumpur, and we can't wait to have you back for another wonderful stay!Warm regards,Gerard WalkerGeneral Manager

Dear MEI YOOK,Thank you so much for taking the time to leave us a glowing 5-star review. We are truly grateful for your kind words and delighted to hear that you had a fantastic experience with us.We look forward to the pleasure of welcoming you again and providing more wonderful moments during your future visits.Warm Regards,Gerard WalkerGeneral Manager

Dear nicholas,Thank you so much for your fantastic feedback! We are delighted to hear that you had a great experience at our hotel. It's wonderful to know that you enjoyed our facilities, and we truly appreciate your kind words about your overall excellent feedback. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything specific you loved or any areas where we can improve, feel free to let us know. Warm regards, Gerard Walker General Manager

Dear Madison,Thank you for choosing EQ, and for taking the time to share your positive experiences with us. We are delighted to hear that you found our staff super friendly and enjoyed the beauty of our property, especially the Christmas decorations.Your kind words are truly appreciated, and it's our pleasure to create a warm and festive atmosphere for our guests. Once again, thank you for choosing EQ. We value your patronage and look forward to the opportunity to welcome you back, offering a more seamless and enjoyable experience.Warm regards,Gerard WalkerGeneral Manager

Dear Tess,Thank you for choosing our hotel for your stay and for taking the time to share your feedback. We genuinely appreciate your thoughtful review.We apologize for any inconvenience you experienced with the air-conditioning settings. Your feedback is valuable, and we understand the importance of a comfortable room temperature for our guests. However, I am glad to hear that moving to another room, with less sun exposure, provided some relief. Rest assured, your comments have been shared with our maintenance team, and we will investigate ways to enhance the cooling options in our rooms.Thank you for bringing this matter to our attention. We hope to have the opportunity to welcome you back and provide a more comfortable experience in the future.Best regards,Gerard WalkerGeneral Manager

Dear marta,Thank you for taking the time to leave us a 5-star review. We appreciate your positive rating, and we are delighted to hear that you had a pleasant stay overall.If there are any specific aspects of your stay that stood out to you or any feedback you would like to share, we would be more than happy to hear from you. We look forward to the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,Gerard WalkerGeneral Manager

Dear Biju,Thank you for your patronage and for taking the time to rate us 5-star. We're thrilled to know that you enjoyed your experience at EQ.We hope to have the pleasure of welcoming you back and providing you with more delightful moments during your future visits.Warm regards,Gerard WalkerGeneral Manager

Dear Sazzali,Thank you for taking the time to share your positive experience with us. We're delighted to know that you enjoyed our great location within walking distance to Pavilion and KLCC, allowing convenient access without being stuck in traffic. It's wonderful to hear that you found our rooms well-appointed with a luxurious feel.However, we apologize for any inconvenience caused by the effectiveness of the air conditioning. Your feedback is important to us, and we will certainly look into improving this aspect to ensure a more comfortable stay for our guests in the future.Thank you for bringing these points to our attention, and we look forward to the opportunity to welcome you back for an even more delightful stay in the future.Warm regards,Gerard WalkerGeneral Manager

Dear Amit,Thank you for your patronage and for taking the time to rate us 5-star. We're thrilled to know that you enjoyed your experience at EQ.We hope to have the pleasure of welcoming you back and providing you with more delightful moments during your future visits.Warm regards,Gerard WalkerGeneral Manager

Dear David,Thank you for choosing EQ on your recent stay, and for taking the time to leave us a 5-star review. We appreciate your positive rating, and we are delighted to hear that you had a wonderful stay overall.If there are any specific aspects of your stay that stood out to you or any feedback you would like to share, we would be more than happy to hear from you. We look forward to the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,Gerard WalkerGeneral Manager

Dear Darpan,Thank you for your patronage and for taking the time to rate us 5-star. We're thrilled to know that you enjoyed your experience at EQ.We hope to have the pleasure of welcoming you back and providing you with more delightful moments during your future visits.Warm regards,Gerard WalkerGeneral Manager

Dear Val,Thank you so much for your wonderful review! We are delighted to hear that you found our hotel beautiful and that our staff exceeded your expectations with their friendly and accommodating service.It brings immense joy to know that our team went out of their way to assist you with any queries. We strive to create a welcoming and memorable experience for our guests, and your recommendation means a great deal to us.Should your travels bring you back our way, we would be honored to welcome you again and ensure your stay continues to be exceptional.Warm regards,Gerard WalkerGeneral Manager

Dear Timothy,Thank you for taking the time to leave us a 5-star review on Expedia. We appreciate your positive rating, and we are delighted to hear that you had a spectacular stay overall.Your satisfaction is our top priority, and we are thrilled to have played a part in ensuring you had a memorable experience. If there are any specific aspects of your stay that stood out to you or any feedback you would like to share, we would be more than happy to hear from you.We look forward to the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,Gerard WalkerGeneral Manager

Dear Afiq,Thank you for your for choosing EQ for your recent stay. It was a pleasure having you with us, and we hope your time here was enjoyable and comfortable.Our team is dedicated to ensuring that every guest has a memorable experience, and we trust that your stay reflected our commitment to excellence. Your satisfaction is of utmost importance to us, and we genuinely appreciate your decision to stay with us.Once again, thank you for choosing EQ. We look forward to the opportunity of welcoming you back for another outstanding stay.Kind regards,Gerard WalkerGeneral Manager

Dear Albert,Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our newly built 5-star hotel in the heart of Kuala Lumpur. Providing our guests with a memorable experience is our top priority, and we're delighted to know that we could meet your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back for another exceptional stay in the near future.Warm regards,Gerard Walker General Manager

Dear Ade,Thank you for choosing EQ for your Christmas getaway, and for taking the time to share your amazing experience with us. We are delighted to hear that your stay was enjoyable from the very beginning.We appreciate your kind words about our front desk staff and are pleased that the check-in process was smooth and accommodating. It's wonderful to know that you loved our most sort after Premier King Infinity with a view of both the KL Tower and Petronas Twin Towers. We take pride in providing spacious, modern, and luxurious rooms with complete amenities to ensure a comfortable stay.Your compliments about the bed, pillows, and the overall design of the room are truly appreciated. We're also glad to hear that you had a positive experience with our limousine service, including the cleanliness and politeness of the driver.We are genuinely touched by your kind words and the recognition of our team's efforts. It would be our pleasure to welcome you back for another memorable stay. Thank you once again for choosing EQ.Warm regards,Gerard WalkerGeneral Manager

Dear Jeffry,Thank you for choosing EQ for your recent stay, and we sincerely appreciate your kind words and excellent review. Your satisfaction is our utmost priority, and we are delighted to have provided you with an enjoyable experience.We look forward to the pleasure of welcoming you back for another exceptional stay at EQ whenever you are in town.Warm regards,Gerard WalkerGeneral Manager

Dear HYE SANG,Thank you for taking the time to share your positive 5-star review following your stay at EQ. We're delighted to know that you had a great experience overall. Our team is committed to providing exceptionally seamless service, and we're thrilled that we could meet your expectations. We look forward to the pleasure of welcoming you back for another outstanding stay. Once again, thank you for choosing EQ, and we anticipate the opportunity to serve you again in the future.Warm regards,Gerard WalkerGeneral Manager

Dear Moon Suk,We are absolutely thrilled to receive your perfect review! It brings us immense joy to know that you had a wonderful stay at EQ. Your positive feedback is truly appreciated, and it serves as a great source of motivation for our team.Once again, thank you for choosing EQ, and we look forward to the pleasure of welcoming you back for another exceptional experience. Best regards,Gerard WalkerGeneral Manager

Dear Stephen,We are absolutely thrilled to receive your 5-star review. It warms our hearts to know that you had a wonderful stay at EQ Kuala Lumpur. Your positive feedback is truly appreciated, and it inspires our team to continue delivering exceptional service.Thank you for choosing EQ, and we look forward to the pleasure of welcoming you back for another outstanding experience. If there's anything specific you enjoyed or any suggestions you have, feel free to share them with us.Best regards,Gerard WalkerGeneral Manager

Dear Amanda,We are delighted to hear that you found our staff incredibly wonderful, the room clean and comfortable, and the pool beautiful. Providing excellent service and a comfortable environment for our guests is our top priority, and we are thrilled that we could contribute to your overall satisfaction during your stay.Thank you for taking the time to share your positive experience at EQ. We look forward to the pleasure of welcoming you back for another wonderful experience.Warm regards,Gerard WalkerGeneral Manager

Dear Nansihud,Thank you so much for your wonderful review. We are delighted to hear that you appreciated our modern building and eco-friendly initiatives. At EQ, we take pride in creating a green sustainable and comfortable environment for our guests.Your positive feedback is truly motivating for our team, and we are thrilled to have contributed to your positive experience. Once again, thank you for your recent patronage, and we look forward to welcoming you back for another exceptional stay.Warm regards,Gerard WalkerGeneral Manager

Dear Marlou,Thank you for the fantastic rating. Your recent patronage is greatly appreciated, and we're delighted to learn about your positive experience. We eagerly anticipate the pleasure of welcoming you back for another excellent stay.Once again, thank you for choosing EQ Kuala Lumpur. We are truly grateful for your support and hope to have the pleasure of welcoming you back soon.Warm regards,Gerard WalkerGeneral Manager

Dear Carlos,Thank you for choosing EQ and taking the time to share your fabulous experience with us. We are delighted to hear that you found our hotel beautiful and that everything looks new. It's wonderful to know that our staff contributed to making your stay great, and you enjoyed the breathtaking view from Sky51.We appreciate your positive comments about your beautiful room and the stunning view from the pool. However, we regret to hear about your disappointment with the service at the pool. Your feedback is valuable, and we will address this issue to ensure a more consistent and excellent experience for all our guests.Should your travels bring you back to Kuala Lumpur, we would love the opportunity to welcome you again and provide you with an even better experience. Thank you again for choosing EQ.Warm regards,Gerard WalkerGeneral Manager

Dear Lay kheng,Thank you for choosing EQ for your recent stay, and for taking the time to share your amazing experience with us. We're delighted to hear that you found the room spacious, clean, and enjoyed the modern design. It's wonderful that both you and your parents had a pleasant stay.We appreciate your feedback regarding the walk to Pavilion Mall, and we'll certainly take this into consideration for future improvements. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay.Warm regards, Gerard Walker General Manager

Dear Lucas,Thank you for taking the time to share your recent experience at EQ. We greatly appreciate your kind words regarding the service and hygiene, and we are thrilled to learn that you had a positive stay.It's delightful to hear that our team's efforts in ensuring a high standard of service has contributed to your satisfaction. Your feedback motivates us to continue striving for excellence in providing a memorable experience for our valued guests.We look forward to the pleasure of welcoming you back for another outstanding stay in the future. Should you have any specific preferences or requests for your next visit, please do not hesitate to reach out to our team.Warm regards,Gerard WalkerGeneral Manager

Dear Kwan Sin Queency,We are delighted to know that you had a wonderful experience during your stay at EQ. It's fantastic to hear that the convenient location, friendliness of our staff, and the overall condition of our facilities met your expectations. We strive to maintain a high standard of cleanliness, and we are pleased to see that it has been noticed and appreciated.Your satisfaction is our top priority, and we are grateful for your acknowledgment of our efforts. Thank you once again for choosing EQ Kuala Lumpur. We look forward to welcoming you back for another exceptional experience.Warm regards, Gerard WalkerGeneral Manager

Dear Oliver,Thank you for your wonderful 5-star review! We're thrilled to know you had an enjoyable stay at EQ. Our team works hard to provide exceptional experiences to all our valued guests, and your positive feedback is a testament to their dedication.Your kind words motivate us to continue delivering top-notch service. We appreciate your choosing EQ, and we look forward to welcoming you back for another memorable stay.Warm regards,Gerard WalkerGeneral Manager

Dear Chenbo,Thank you for your recent stay at EQ and for sharing your feedback. We're delighted to hear that you enjoyed the spacious and clean room, experienced excellent service from our staff, and found our gym and swimming pool facilities to your liking. Your appreciation of our strategic location near shopping malls and restaurants is truly valued.We're sorry to hear that the rooftop bar experience did not align with your preferences. We appreciate your input, and we'll take this into consideration as we continually enhance our offerings.Once again, thank you for your recent patronage. We look forward to welcoming you back for another enjoyable stay.Warm regards,Gerard WalkerGeneral Manager

Dear Ismail,Thank you for choosing EQ for your recent stay. We are thrilled to see that you had a perfect experience during your time with us. Your satisfaction is our top priority, and we are delighted to have met your expectations.If you have any specific comments or suggestions that could enhance our services further, we would be grateful for your insights. Nevertheless, we appreciate your positive feedback, and it motivates us to continue delivering exceptional experiences to our guests.We hope to have the pleasure of welcoming you back to EQ for another outstanding stay.Warm regards,Gerard WalkerGeneral Manager

Dear ByungGoo,Thank you for your recent patronage at EQ and for taking the time to review us. We sincerely appreciate your positive feedback. We look forward to welcoming you back for another delightful stay. If there's anything specific you would like or any preferences you have for your next visit, please feel free to let us know.Warm regards,Gerard WalkerGeneral Manager

Dear Kenneth,We are sincerely grateful for your kind words and appreciation. Thank you for taking the time to recognize our efforts!It's truly heartening to hear that you find EQ on par with esteemed brands like The Dorchester Collection, Mandarin, and Four Seasons after our renovation. We are committed to providing a high standard of service and facilities, and your acknowledgment means a lot to us.We're thrilled that you felt the upbeat and welcoming atmosphere from our employees. Delivering genuine Asian hospitality is our passion, and it's rewarding to know that it shines through in our guests' experiences.Your feedback inspires and motivates us to continue delivering exceptional service. We look forward to welcoming you back for another memorable stay at EQ whenever you are in Kuala Lumpur.Warm regards,Gerard WalkerGeneral Manager

Dear San Nee,Thank you for your recent patronage and for awarding us perfect ratings. We're delighted to hear that you had an excellent experience during your stay at EQ Kuala Lumpur. Your feedback is greatly appreciated, and it motivates us to continue delivering exceptional service.If you ever plan to visit us again or have any specific feedback or suggestions, please don't hesitate to share. We look forward to welcoming you back for another outstanding stay in the future.Warm regards,Gerard WalkerGeneral Manager

Dear Peiyuan,Thank you for choosing EQ for your stay and for sharing your feedback on your experience with us. We're delighted to hear that you had an excellent stay.We appreciate your kind words about Aliff and his helpfulness during your visit. At EQ, we strive to provide the best service possible, and your feedback serves as a testament to our commitment to guest satisfaction.We look forward to the opportunity of welcoming you back for another outstanding stay in the future. If you have any special requests or preferences for your next visit, please don't hesitate to share them with us.Warm regards,Gerard WalkerGeneral Manager

Dear Ashley,We are thrilled to hear that you had a great stay at our hotel. Thank you for choosing EQ, and we appreciate you taking the time to share your feedback.It was a pleasure having you with us, and we look forward to welcoming you back for another delightful experience. If there's anything specific you'd like to see or if you have any other recommendations, please feel free to share.Thank you once again for choosing EQ. We look forward to the pleasure of welcoming you and your brother back for another memorable stay.Warm regards,Gerard WalkerGeneral Manager

Dear Ying,We appreciate your feedback and are thrilled to hear that you found our hotel to be of very high standards right from the moment you entered. Thank you for acknowledging our staff, and we're delighted that your stay in KL was one of the best holidays you've had.Your positive comments inspire and motivate our team to continue providing exceptional service. We look forward to the opportunity of welcoming you back again in the future. If you ever have any special requests or preferences for your next visit, please don't hesitate to share them with us. Thank you once again for choosing EQ Kuala Lumpur.Warm regards,Gerard WalkerGeneral Manager

Dear Peter Nygaard,Thank you for the perfect score. We're thrilled to hear that you had an exceptional experience during your stay at EQ Kuala Lumpur. Your positive feedback is greatly appreciated. If there are any specific aspects of your visit that you'd like to highlight or share in more detail, please feel free to do so. We look forward to welcoming you again in the future and providing you with another outstanding stay.Warm regards,Gerard WalkerGeneral Manager

Dear Mark,Thank you for choosing EQ for your recent stay, and for taking the time to share your glowing feedback with us. We are definitely honored to be considered the best hotel in the local area - thank you!. We'll continue to do our best to maintain this standard and provide you with exceptional experiences during your future visits.Once again, thank you for choosing EQ. We look forward to the pleasure of welcoming you back for more outstanding stays in the future.Warm regards,Gerard WalkerGeneral Manager

Dear Byungok, We are truly honored to receive a perfect score from you after your recent stay at EQ Kuala Lumpur. Your satisfaction is our greatest reward, and we're thrilled to have exceeded your expectations. We look forward to your next visit for another memorable experience.Warm regards,Gerard WalkerGeneral Manager

Dear Nur Fadhilah Laila,Thank you for choosing EQ Kuala Lumpur and for sharing your valuable feedback about your recent stay with us. We appreciate your positive comments about our hotel and room amenities, and we are pleased to know that they met your expectations.However, we apologize for the issues you encountered during your stay. Your comfort and satisfaction are of utmost importance to us, and we regret that we fell short of your expectations in these areas. Rest assured that your feedback has been shared with our housekeeping and room service teams for their immediate attention and improvement.We appreciate your constructive feedback, as it helps us identify areas where we can enhance our services. If you ever encounter any similar issues during your future stays, please do not hesitate to inform our team so that we can address them promptly.Once again, we thank you for choosing EQ, and we hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future. Warm regards,Gerard WalkerGeneral Manager