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Reviews of OYO 89363 Casavilla Hotel

2 out of 5
OYO 89363 Casavilla Hotel
No. 15, Jalan PS 8/2, Prima Selayang, KM15, Jalan Rawang, Batu Caves

Reviews

5.8
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

5.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Stayed 1 night in Oct 2023
Response from Ammy on 23 Jan 2024
Hi, Christine! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

8/10 Good

Mazlina

Travelled with family and small children
Liked: Staff & service, amenities
I would stay again
Stayed 2 nights in May 2022
Response from Simon on 10 Jul 2022
Thanks for rating us positively! Glad to see that the services offered by us meet your expectations, we will endeavor to keep it up. Regards, Simon

10/10 Excellent

Norhidayah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome stay.
Secara keseluruhannya terbaik, berdekatan dengan Hospital Selayang, kedai makan & dobi layan diri. Staff hotel yang sangat baik & sangat-sangat bekerjasama.
Stayed 4 nights in Dec 2021
Response from Ammy on 2 Jan 2022
Hai, Norhidayah! Kami gembira melihat anda menyukai perkhidmatan kami. Tidak sabar-sabar untuk menganjurkan anda tidak lama lagi. Salam, Amelia.

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2021
Response from Bella on 10 May 2021
Hi, Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Bella!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Not near to Batu cave temple Near hotel have many stores
Stayed 1 night in Feb 2020
Response from OYO on 13 Feb 2020
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin

2/10 Terrible

Marthandan G

Disliked: Cleanliness, property conditions & facilities, room comfort
Room not clean many insects aircond not coll
Stayed 1 night in Nov 2017

4/10 Poor

sani, perak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
just 'ok'
the place is near to hospital selayang, near mamak stall to eat..the room is ok but too noisy during the night when people start to sleep..