3/5 Okay
Sherilyn Grace Garcia, Quezon City
Travelled with family, Travelled with family and small children
3 Jul 2022
Disliked: Cleanliness
I chose this property for its cleanliness rating so was really surprised to find the property and our room dirty. My daughter had to dust inside the closet before unpacking as there was a think layer of dust. There was no Do Not Disturb sign and for a room of 4 you’re only limited to 4 devices connecting to the WiFi. We all have phones and laptops/iPads. This was very disappointing and WiFi was very slow. On our second day we left in the morning and put the Pls Make Up Room sign on the door only to come back later that afternoon to put room still not cleaned and we had to call and wait almost an hour instead of resting as we had planned. You can’t contact housekeeping and even pressing the emergency number does not give you anyone to talk to. It was really a very disappointing experience. The breakfast was good enough but they should not advertise a buffet breakfast when they are set meals not a buffet. This place needs a lot of improvement in cleanliness, staff efficiency and service in my opinion.
Stayed 4 nights in Jun 2022