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Times Square Service Suites

3.5 star property
Guests indulge in rejuvenating spa treatments while staying active with on-site basketball and racquetball courts in the heart of Kuala Lumpur

Choose dates to view prices

Times Square Service Suites places travelers near Pavilion Kuala Lumpur and KLCC Park. The Big Apple Restaurant serves local and international dishes, while the poolside bar offers refreshing drinks. After a day exploring, guests unwind with body wraps and massages at the spa.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is HK$451
HK$552 total
includes taxes & fees
21 May - 22 May

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

The property charges 2 per cent for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 30.0 per night.
Cots (infant beds) are available for MYR 30.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 200.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 65.00 for adults and from MYR 37 for children
  • Self-parking fee: MYR 15.00 per day
  • Valet parking fee: MYR 12.00 per day
  • In-room safe fee: MYR 20 per day
  • Crib (infant bed) fee: MYR 30.0 per night
  • Rollaway bed fee: MYR 30.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Times Square Service Suites have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Times Square Service Suites?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Times Square Service Suites on 21 May 2026 start from HK$451, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Times Square Service Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Times Square Service Suites?

Self-parking is available for MYR 15.00 per day. Valet parking is available for MYR 12.00 per day.

What time is check-in at Times Square Service Suites?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Times Square Service Suites?

Checkout is at noon.

Where is Times Square Service Suites located?

This family-friendly Kuala Lumpur hotel is located in a national park, within a 10-minute walk of Mitsui Shopping Park LaLaport and Jalan Alor. Berjaya Times Square and KLCC Park are also within 1 mile (2 km). Imbi Station is only a 2-minute walk and Hang Tuah Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.6

6.6

Cleanliness

9.0

Location

6.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 28 out of 106 reviews
Rating 8 - Good. 25 out of 106 reviews
Rating 6 - Okay. 17 out of 106 reviews
Rating 4 - Poor. 22 out of 106 reviews
Rating 2 - Terrible. 14 out of 106 reviews

Reviews

Verified

10/10 Excellent

Abdur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌👍 Trust me this Excellent hotel and Location. Next visit with my family.
Stayed 7 nights in Mar 2025
Verified

4/10 Poor

Lina

Disliked: Cleanliness, property conditions & facilities, room comfort

Mold

Large space and comfortable bed, just be aware there is mold on the ceiling in the room we stayed. We had to leave after one day as there was no other rooms available. The contact was communicative but I could not get a refund.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Nilesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Berjaya Times Square Suite

My stay at Berjaya Times Square Suites was truly delightful. The spacious and well-appointed suites offered a comfortable retreat in the heart of Kuala Lumpur. The hotel's central location made exploring the city a breeze, with shopping and dining options right at my doorstep. The staff's hospitality was exceptional, ensuring a pleasant and memorable experience. I particularly enjoyed the panoramic views from my suite, adding to the overall charm of the stay. A perfect choice for both business and leisure travelers seeking convenience and comfort in this vibrant city.
Stayed 5 nights in Dec 2023
Verified

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away !!!!!!

When we arrived there was no reception, just a few guys standing around and a security guard. One man approached me and said he wanted to see my booking, ons seen he made a call to another person who came to see me in the lobby , we were then asked to pay 100 myr, but it had to be cash , we were then taken to our room which was nothing like what you see on hotel.com , the room was dirty and sparse , we took the decision to leave as we could not stay there , it did not feel safe, we then got our 100 myr back ant went to another hotel after just 1 hr , so my advice would be to keep away and find something better.
The beds
The sofa with stained
Dirty bathroom
Dirty hallway
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, very good Location.

Excellent hotel spacious rooms very comfortable. Staff very friendly we are come back again.
Stayed 1 night in Mar 2018
Verified

8/10 Good

Lynette

Liked: Staff & service
Riyad and boss were v considerate and provided for all our needs.
Stayed 5 nights in Sep 2024
Verified

2/10 Terrible

Maro

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, leaking taps, bathroom smells like urine, rusty and grimy shower heads and screens, stains on linen and sheets, unhygienic fridge, cracked walls, broken and dirty furniture. Staff provided little to no help in regards to how to access hot water, and all other inquiries that we had during our stay.
Stayed 5 nights in Dec 2025
Verified

4/10 Poor

AHMED

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst service of my entire in the past 10 yrs of traveling. Couldn’t find the reception and we have to call the property. Just a random man arrive and gave a key. After that we haven’t seen him.
Stayed 6 nights in Jan 2024
Verified

4/10 Poor

Aram

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Too old and damaged for comfort

Amenities over 20 years old and lots of small faults spoil the overall experience. For example, the toilet seats are cracked and pinch your butt every time. Another is the broken shower hose that sprays water everywhere and wets everything. So much more issues like stained bed linens, mouldy chairs and water damaged floors. The only good thing was the view. Please renovate the hotel. Then there’s this old musky smell from the mattress.
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

adzeim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disaster

dirty,scary,not an official berjaya time square room,just the same building,door is very scary as someone just broke in,air condition smells and hot,super dirty, not and official berjaya time square room,need to meet agent to get key,not from official counter,please get official berjaya time square from receptionist,not from agent,bad and scary experience,for check out need wait half hour to send key
Stayed 1 night in Jul 2022
Verified

6/10 Okay

M K SUBRAMANIAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Unterkunft ist sehr schlecht.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Jaewon

Liked: Staff & service, room comfort

전망은 좋으나 찾아가기 살짝 어려울 수 있는 레지던스

투숙자가 적었는지 객실 청소상태가 약간 불량. 침대가 너무 구형임. 수압은 좋은데 샤워기 고장임. 기타 잠시 지내기엔 괜찮은 상태. 스텝 응대는 굉장히 빠름.
Stayed 1 night in May 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed..

Dirty and the facilities is all broken. The best part is, you cant even lock the main door.
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

NORSHAHILA BINTI ABDUL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was worst. All the things in the room need to change new one. Please take an action
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Found used and unfolded towels in the closet and toilet when we checked in so not sure whether sanitization measures are taken.
Stayed 2 nights in May 2021
Verified

6/10 Okay

Kok Liong

Liked: Cleanliness
Faclities & amendities is a bit old.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & comfortable

Clean, comfortable, room is big
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Proximity and easy access to public transport

Due to its proximity to popular shopping (Berjaya Times Square, Bukit Bintang area) and eateries (Jalan ah loy, Imbi) and easy access to public transport (monorail, Lrt, Mrt), it is an ideal place to stay.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
emplacement très bien situé a proximité de tout. Très grande chambre avec beaucoup de place. quand même petit problème avec les toilette souvent bouché. Obligé d'utiliser la poubelle pour faire évacuer l'eau. Dans l'ensemble tout était très bien. On n'avait pas compris qu'on serait logés dans la suite résidence. Nous pensions être logés à l'hôtel même. Mais on a bénéficié de la grande piscine c'était l'essentiel
Stayed 28 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for family.

It has no counter at lobby, you will need to call the person in charge on your booking. In charge is helpful. Abit old place, overall this place is good for family.
Stayed 1 night in Jun 2019
Verified

8/10 Good

wk

Liked: Staff & service
For the price we paid, it was value for money. The location's great! It would be nice if the towels were changed without calling for cleaned ones.
Stayed 3 nights in Jun 2019
Verified

4/10 Poor

Grow

Check in is not at the reception counter. We have to wait some one to bring us to the room. (i am not sure he is a hotel stuff or not, becoz he did ware an uniform and i didnt see any stuff duty card on him. The person also didnt introduced himself. After he show a paper to me and makesure the booked name and have a look to my ic, then he ask us follow him but he didnt explain that he wanna show us where is our room. we have to pay check in deposit to him, the receipt totally is not under times square hotel /suite name, is other compony name. And we have to pay the carpark fees also. 😥 Felling strange.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and very honest staff
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service n staff are very friendly n helpful. Room is very spacious + good surroundings.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

MICHAELKOK

Liked: Staff & service
The assistant, by the name of MR Mohamad is friendly, courteous and helpful.
Stayed 1 night in Mar 2019