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Reviews of Veer Hotel

2 out of 5
Veer Hotel
B136, Lorong IM 8/33, Jalan Bukit Ubi, Kuantan

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

mohd shahizat

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to spend holiday with your family
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and pleasing
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from FRONT OFFICE on 20 Nov 2019
Dear Sir/Madam, we truly appreciate your feedback. Quality never goes out of style. Your recommendation will be taken as high priority. Please do come back and stay with us again in future so we are able to show you that you are important to us. Thank you.

10/10 Excellent

Remy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like: cleanliness dislike: The wall between room not soundproof. can hear neighbor talking
Stayed 1 night in Mar 2019
Response from Harvin Kaur on 4 Apr 2019
Dear Sir/Madam, we truly appreciate your feedback. Quality never goes out of style. Your recommendation will be taken as high priority. Please do come back and stay with us again in future so we are able to show you that you are important to us. Thank you.

10/10 Excellent

Syahirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and surroundings.
Stayed 1 night in Mar 2019
Response from Harvin Kaur on 4 Apr 2019
Dear Sir/Madam, we truly appreciate your feedback to us. Quality never goes out of style. Do come back and stay with us again and enjoy our further improvements where we can prove to you that you are important to us. Thank You.

8/10 Good

Ismawati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Harvin Kaur on 4 Apr 2019
Dear Sir/ Madam, we truly appreciate your feedback. Quality never goes out of style. Please do come back and stay with us again in future so we are able to show you that you are important to us and so we could pamper you with our upgraded facilities coming soon. Thank you.

4/10 Poor

Aminah, kuala lumpur

Disliked: Cleanliness
Disappointed
Room was paid and confirmed but when l arrived was told by the staff that was no more rooms available, and they will not confirm until 24 hours , l was taken by surprised , these has never happened. Didn’t know that expedia has this kind of ruling. Tried to get my refund from Expedia but there was no refund button which will appear , then l realized that my room was actually given away by the hotel . I had a long day travelling it was midnight and was fed up with the stupidity l had to deal with . Since they didn’t honour the agreement Online I just wanted my money back and find another place . Not wanting to refund me my money they offered me a room which smelled musky l refused, that’s not right thing to do. It was raining as l was about to drive off , the receptionist came and said they will give another room which is better since it’s not my fault. Glad they admitted it’s actually their fault, I decided to take the offer as we were so tired. The room was good except that it was not clean properly as there were few lizards dropping . Other than that it was fine
Stayed 1 night in Dec 2017
Response from Harvin Kaur on 4 Apr 2019
Dear Sir/Madam, we truly appreciate your feedback. Quality never goes out of style. Your recommendation will be taken as high priority. However, regarding a refund, do drop Expedia an email or so and they would assist you into the process. Since your last stay, we have upgraded our room condition to suit customer's comfort. Please do come back and stay with us again in future so we are able to show you that you are important to us. Thank you.

8/10 Good

Nik Ahmad Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New & comfortable small hotel.
A new hotel. Barely 8 months from day of opening. Very good hotel & quite close to food outlets & amenities. I was n the family room & very comfortable for 4 persons. Unfortunately no breakfast provided as cafe is yet to operate.
Stayed 1 night in Oct 2017
Response from Harvin Kaur on 4 Apr 2019
Dear Sir/Madam, we truly appreciate your feedback. Quality never goes out of style. Your recommendation will be taken as high priority. Please do come back and stay with us again in future so we are able to show you that you are important to us. Thank you.