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Reviews of Lapland Hotels Kuopio

3.5 out of 5
Lapland Hotels Kuopio
Puijonkatu 32, Kuopio

Reviews

9.0

Wonderful

Rating 10 - Excellent. 401 out of 683 reviews" "
Rating 8 - Good. 237 out of 683 reviews" "
Rating 6 - Okay. 31 out of 683 reviews" "
Rating 4 - Poor. 12 out of 683 reviews" "
Rating 2 - Terrible. 2 out of 683 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hanna

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Very kind and courteous staff, easy parking, clean and comfy room (even though the bathroom was very tiny, especially if you're from America), amazing breakfast, and a great location. Wish I stayed longer than one night. It was a quick stop in Kupio to go to Rovaniemi.
Stayed 1 night in Feb 2024
Response from Riina / reception on 15 Feb 2024
Dear Hanna, thank you for your lovely review!It is nice to hear that you have enjoyed your stay in our hotel. I wish you to have a lovely week and welcome back soon!Best regards,

10/10 Excellent

Vatsala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful warm hotel with lovely Lapland theme
Wonderful warm, charming hotel with great service. Beautiful restaurant and cabinet for my dissertation dinner. So memorable!
Stayed 2 nights in Aug 2023
Response from Mari /reception on 30 Aug 2023
Hello Vatsala,Thank you for your review. Nice to hear that you have enjoyed your stay with us and also had the time to visit our restaurant.Have a nice autumn time and welcome back soon!

10/10 Excellent

Jean-Francois

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Riina / reception on 2 May 2023
Hello, thank you for your review! It is nice to hear that you have enjoyed your stay in our hotel. Have a lovely day and welcome back soon!

8/10 Good

Frank

Stayed 5 nights in Nov 2022
Response from Riina / reception on 8 Dec 2022
Dear Frank, thank you for your review!It is nice to hear that you have enjoyed your stay with us.I wish you to have a lovely week and welcome back soon!

10/10 Excellent

Reino Jukka

Stayed 1 night in Jul 2022
Response from Mari /vastaanotto on 22 Aug 2022
Hei Reino Jukka,Lämmin kiitos arvioinnistasi! Mukava huomata, että vierailu meillä on sujunut kaikin puolin mallikkaasti ja että olet viihtynyt vieraanamme.Aurinkoisia loppukesän päiviä ja tervetuloa vieraaksemme taas pian uudestaan!

10/10 Excellent

Tamim

Stayed 2 nights in May 2022
Response from Riina / vastaanotto on 16 May 2022
Hei Tamim, lämmin kiitos palautteestasi sekä arvioinnistasi! Mukava huomata, että vierailu meillä on sujunut kaikin puolin mallikkaasti ja että olet viihtynyt vieraanamme. Aurinkoista alkanutta viikkoa ja tervetuloa vieraaksemme taas pian uudestaan!

8/10 Good

Tamim

Stayed 1 night in May 2022
Response from Riina / vastaanotto on 13 May 2022
Hei, lämmin kiitos ihanasta palautteestasi sekä arvioinnistasi! Mukava huomata, että vierailu meillä on sujunut kaikin puolin mallikkaasti ja että olet viihtynyt vieraanamme. Aurinkoista alkanutta viikkoa ja tervetuloa vieraaksemme taas pian uudestaan!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2022
Response from Marianna / vastaanotto on 18 Apr 2022
Hei, Lämmin kiitos arvioinnistasi. Mukava huomata, että vierailu meillä sujui varsin mallikkaasti ja että viihdyit vieraanamme. Aurinkoista viikkoa ja tervetuloa vieraaksemme taas pian uudestaan!

10/10 Excellent

Lauri

Stayed 1 night in Feb 2022
Response from Riina / vastaanotto on 27 Feb 2022
Hei Lauri, lämmin kiitos arvioinnistasi! Ihana huomata, että vierailu meillä on sujunut kaikin puolin mallikkaasti ja että olet viihtynyt vieraanamme. Aurinkoisia kevätpäiviä sinulle ja tervetuloa vieraaksemme taas pian uudestaan!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Riina / vastaanotto on 17 Feb 2022
Hei, lämmin kiitos arvioinnistasi.Ihana huomata, että vierailunne meillä on sujunut pääosin mallikkaasti. Aurinkoisia talvipäiviä sinulle ja tervetuloa vieraaksemme taas pian uudestaan!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with Arctic theme
The hotel is located centrally and it is easy to access shops and museums. The room was clean and the bathroom renovated. Everything was in theme with Arctic, including the soaps and the furniture in the room. We really appreciated the immersion into Lapland via their songs, pictures and videos.
Stayed 2 nights in Oct 2021
Response from Mari / reception on 3 Nov 2021
Hi Peter, Thank you for your review - it is nice to hear that you have enjoyed your stay with us. Have a colorful autumn and welcome again to our hotel!

8/10 Good

Tuomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Mari / vastaanotto on 3 Nov 2021
Hei Tuomas, Kiitos arvioinnistasi! Ihana huomata, että vierailu meillä on sujunut varsin mallikkaasti ja että olet viihtynyt vieraanamme. Aurinkoisia syyspäiviä sinulle ja tervetuloa vieraaksemme taas pian uudestaan.

8/10 Good

Jonas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Mari / vastaanotto on 20 Sept 2021
Hei Jonas, Lämmin kiitos arvioinnistasi! Ihana huomata, että vierailu meillä on sujunut kaikin puolin mallikkaasti ja että olet viihtynyt vieraanamme. Aurinkoisia syyspäiviä sinulle ja tervetuloa vieraaksemme taas pian uudestaan!

10/10 Excellent

Ville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021
Response from Marianna / vastaanotto on 23 Aug 2021
Hei Ville Kiitos arvioinnistasi. Mukavaa huomata, että vieralusi on sujunut kaikinpuolin mallikkaasti ja olet viihtynyt vieraanamme. Mukavaa loppukesää ja tervetuloa vieraaksemme pian uudestaan!

8/10 Good

Dag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A typical good Lapland
Somewhat outside of the city centre, but close enough. Good comfort. Nice design.
Stayed 1 night in May 2021
Response from Marianna / vastaanotto on 9 Aug 2021
Hi Dag, thank you for your feedback. Have a lovely summer and welcome back soon!

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointing
Definitely very much overpriced.
Stayed 1 night in Jul 2021
Response from Mari / Reception on 27 Jul 2021
Hello, Thank you for taking the time for the review. I'm sorry to hear that you did not enjoy your stay with us. We are happy to hear more if you want to share your thoughts with us. I hope you have a great summer and we see you soon as our guest.

10/10 Excellent

Tamim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Mari / vastaanotto on 30 Jun 2021
Hei Tamim, Kiitos arvioinnistasi! Mukava huomata, että vierailu meillä on sujunut kaikin puolin mallikkaasti ja että olet viihtynyt vieraanamme. Aurinkoisia kesäpäiviä sinulle ja tervetuloa vieraaksemme taas pian uudestaan!

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2021
Response from Mari / vastaanotto on 24 May 2021
Hei, Kiitos arvioinnistasi - ihana huomata, että vierailu meillä on sujunut kaikin puolin mallikkaasti ja että olet viihtynyt vieraanamme! Aurinkoista alkavaa kesää ja tervetuloa vieraaksemme taas pian uudestaan!

10/10 Excellent

Pia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only restaurant was closed because of Holiday. But still we loved our stay. And a pizzeria across the street was open, and good.
Stayed 1 night in Dec 2020
Response from Mari / Reception on 4 Jan 2021
Hello Pia, Thank you for your precious feedback! So nice to hear that you have enjoyed your stay with us. Sorry to hear that this time you did not had the chance to enjoy our beautiful restaurant. We hope we see you soon in Kuopio!

8/10 Good

Sami

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2020
Response from Jenni / vastaanotto on 9 Dec 2020
Hei Sami. Suuret kiitokset arvioinnista. Mukava kuulla, että vierailusi sujui mukavasti ja pidit hotellista. Lämpimästi tervetuloa vieraaksemme pian uudestaan ja mukavaa joulun odotusta! Parhain terveisin Jenni / vastaanotto

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Mari / vastaanotto on 23 Nov 2020
Hei, Kiitos arvioinnistasi! Ihana huomata, että vierailu meillä on sujunut mallikkaasti ja että olet viihtynyt vieraanamme. Ihanaa joulun odotusta sinulle ja tervetuloa vieraaksemme taas pian uudestaan!

10/10 Excellent

Timo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Jenni on 29 Oct 2020
Hei Timo, Kiitos arvostelustasi! Aivan huikeaa kuulla, että vierailu meillä on sujunut kaikin puolin mallikkaasti ja että kokonaisuudesta jäi laadukas kuva. Aurinkoista syksyn jatkoa sinulle ja tervetuloa vieraaksemme taas pian uudestaan! Ystävällisin terveisin Jenni / vastaanotto

8/10 Good

Kati

Liked: Staff & service, property conditions & facilities, room comfort
Kuopio
Very helpful staff, breakfast was great. Cleanliness ok. I had a quiet room but the internal doors slamming disturbed a bit. Overall very good, would stay again.
Stayed 4 nights in Sep 2020
Response from Mari / vastaanotto on 28 Sept 2020
Hei Kati, Kiitos arvioinnistasi - ihana kuulla, että vierailu meillä on sujunut kaikin puolin mallikkaasti ja että erityisesti aamiaisemme on ihastuttanut erilaisuudellaan. Aurinkoista syksyn jatkoa sinulle ja tervetuloa vieraaksemme taas pian uudestaan!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very atmospheric and clean hotel
The place was very atmospheric. Personnel were very friendly. Breakfast was really good. Condition of the room was a little bit worn out (saggy towel frame, loose makeup mirror) but still clean and everything worked.
Stayed 1 night in Sep 2020
Response from Jenni on 24 Sept 2020
Hi. Thank you for your feedback. We are happy to hear you enjoyed your stay here with us. Welcome again soon! Best wishes Jenni / reception

10/10 Excellent

MIKKO TAPIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay on a road trip
Small, but new room. Great quuen size bed with nice pillows. The breakfast was amazing with most local / lapland products ever. Even as a native finnish person there was some reindeer stuff that I have never tasted before. Extremely happy!
Stayed 1 night in Aug 2020
Response from Jenni on 1 Sept 2020
Hei Mikko Tapio. Kiitos upeasta palautteestasi. Ihanaa, että etenkin aamiainen teki suuren vaikutuksen ja nukuitte makeat unet. Toivottavasti näemme pian uudelleen, tervetuloa vieraaksemme jälleen! Ystävällisin terveisin Jenni / myyntipalvelu

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2020
Response from Jenni on 28 Aug 2020
Hei. Lämmin kiitos palautteestasi. Upeaa, että viihdyitte vieraanamme. Lämpimästi tervetuloa pian uudelleen! Mukavaa alkavaa syksyä. Parhain terveisin Jenni / myyntipalvelu

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Jenni on 21 Aug 2020
Heippa Johanna. Kiitos vierailustasi ja palautteestasi. Mukava kuulla, että viihdyitte meidän vieraanamme. Lämpimästi tervetuloa pian uudelleen! Ystävällisin terveisin Jenni / myyntipalvelu

10/10 Excellent

Jorma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, good location
Excellent service, stunning breakfast (10/10). Room very small though but ok for one night stay.
Stayed 1 night in Aug 2020
Response from Jenni on 21 Aug 2020
Hello. Thank you for your lovely feedback. We are glad that you enjoyed your stay. Welcome again soon! Have a great end of the summer. Kindest regards Jenni / sales

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Jenni on 18 Aug 2020
Hei Alejandro. Kiitos vierailustasi ja palautteestasi. Ihanaa kuulla, että viihdyit mainiosti. Lämpimästi tervetuloa vieraaksemme pian uudelleen! Ystävällisin terveisin Jenni / myyntipalvelu

10/10 Excellent

promila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Jenni on 13 Aug 2020
Tervehdys. Lämmin kiitos palautteestasi. Ihanaa että olitte meidän vieraana ja on ilo kuulla että viihdyitte. Tervetuloa pian uudeleen! Ystävällisin terveisin Jenni / vastaanotto

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at Kuopio
Nice and clean room. Very good breakfast.
Stayed 1 night in Jul 2020
Response from Jenni on 4 Aug 2020
Hi, thank you for your heart warming feedback. We are glad to hear that especially our breakfast has impressed you. Welcome again to enjoy Lapland atmosphere in Kuopio! Best wishes Jenni / reception

10/10 Excellent

Sepideh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Truly amazing, perfect restaurant and amazing service, totally recommend it. If you want to have a unique experience for sure it is a great option.
Stayed 1 night in Jul 2020
Response from Jenni on 4 Aug 2020
Dear Sepideh, thank you so much for your amazing feedback. We are looking forward to see you again! Kind regards Jenni / reception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vibe apart from bathrooms
Great service, great location and cool vibe. The bathrooms are not in line with the Lapland vibe, though everyting else is. They are very clean but just give off a 90’s vibe. Apparently they will update them sometime soonish. If the bathrooms did not break the lapland spell, I would have rated this excellent in all categories.
Stayed 1 night in Jul 2020
Response from Mari / vastaanotto on 17 Jul 2020
Hi, Thank you for your feedback - it is nice to hear that you have enjoyed your stay with us. Unfortunately bathrooms are old school and will be renovated later. Welcome again soon!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ihan ok
Hyvä palvelu ja aamupala. Perushuone olisi voinut olla hieman paremmin varusteltu.
Stayed 1 night in Jul 2020
Response from Mari / vastaanotto on 15 Jul 2020
Hei, Kiitos arvokkaasta palautteestasi - hienoa kuulla, että erityisesti palvelu ja laadukas aamiaisemme on ollut mieleen. Kiitos myös kehitysehdotuksesta, vien sen eteenpäin käsiteltäväksi. Lämmintä kesän jatkoa ja tervetuloa vieraaksemme taas pian uudestaan!

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few nights on Business Stay.
Business trip, very friendly staff, Good breakfast. Cozy room with big TV, but no English channels. Easy to get to close to town center. Smallish bathroom with good shower pressure and consistent temperature. Food and the Service at the restaurant was very good.
Stayed 1 night in Mar 2020
Response from Jenni on 18 Mar 2020
Hello Richard. Thank you for your visit and feedback. I am happy to hear that you enjoyed your stay here with us. Sorry about the lack of English channels, I will forward this note to our manager for the future. Welcome again soon! Kind regards Jenni / sales

10/10 Excellent

Harri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very good breakfast, hotel has been recently renovated so everything was in excellent or at least good condition. Our room was very hot until we figured out how to adjust the temperature.
Stayed 1 night in Jan 2020
Response from Jenni on 17 Jan 2020
Hei Harri. Kiitos arvokkaasta palautteestasi. Upeaa kuulla, että viihdyit vieraanamme ja huoneen lämpötilasäätökin selvisi. Autamme vastaanotossa mielellämme kaikissa askarruttavissa asioissa. Lämpimästi tervetuloa pian uudelleen! Ystävällisin terveisin Jenni / myyntipalvelu

10/10 Excellent

Matt, Peterborough

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant. Friendly staff. Warm and cosy
Stayed 4 nights in Nov 2019
Response from Jenni on 21 Nov 2019
Hi Matt. Thank you so much for your feedback. Welcome again! I hope you have a great rest of the year. Kind regards Jenni / sales

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Jenni on 24 Oct 2019
Hei. Kiitos upeasta palautteestasi! Tervetuloa vieraaksemme pian uudelleen! Ystävällisin terveisin Jenni / myyntipalvelu

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Very nice area & beautiful hotel. Good location near the city center just walk about 3-4 mins. Recommended.
Stayed 1 night in Sep 2019
Response from Jenni on 17 Sept 2019
Hello. Thank you for your feedback. Welcome to Lapland Hotels Kuopio again soon! Kind regards Jenni / sales

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Jenni on 6 Oct 2019
Hei. Kiitos arvokkaasta palautteestasi. Mukava kuulla, että viihdyit vieraanamme. Hyvää syksyä, tervetuloa pian uudestaan! Ystävällisin terveisin Jenni / myyntipalvelu

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lapland Hotel Kuopio has been opened a short time ago and that is why it is not yet 100% complete. Will be excellent! Very friendly atmosphere and staff. Unique: breakfast buffet with a number of spécialité from Lapland!
Stayed 1 night in Jun 2019
Response from Mari / Lapland Hotels Kuopio on 17 Jun 2019
Hello, Thank you for your precious feedback! It is really nice to hear that you have enjoyed your first stay with us although we had some last finishing touches to do. We hope we see you again very soon and you can enjoy once again our lappish cuisine.

8/10 Good

Andreas

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024
Response from Riina / reception on 25 Feb 2024
Dear Andreas, thank you for your review! It is nice to hear that you have enjoyed your stay with us. We wish you a lovely weekend and welcome again to visit us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erityisesti palvelu oli priimaa!
Stayed 1 night in Feb 2024

10/10 Excellent

Marko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Charlotta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Riina / vastaanotto on 22 Jan 2024
Hei Charlotta, lämmin kiitos arvioinnistasi!Mukava huomata, että vierailu on sujunut kaikin puolin mukavissa merkeissä ja että olet viihtynyt vieraanamme.Aurinkoisia pakkaspäiviä ja lämpimästi tervetuloa vieraaksemme taas pian uudestaan!

10/10 Excellent

Verna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Riina / vastaanotto on 26 Jan 2024
Hei Verna, lämmin kiitos ihanasta arvioinnistasi!Mukava huomata, että vierailu on sujunut kaikin puolin mukavissa merkeissä. :)Aurinkoista viikkoa ja lämpimästi tervetuloa vieraaksemme taas pian uudestaan!

10/10 Excellent

Jaana

Stayed 1 night in Jan 2024
Response from Riina / vastaanotto on 22 Jan 2024
Hei Jaana, lämmin kiitos arvioinnistasi!Mukava huomata, että vierailu on sujunut kaikin puolin mukavissa merkeissä ja että olet viihtynyt vieraanamme.Aurinkoisia pakkaspäiviä ja lämpimästi tervetuloa vieraaksemme taas pian uudestaan!

10/10 Excellent

Arja

Liked: Cleanliness, staff & service, property conditions & facilities
Ystävällinen palvelu. Siisti huone, viihtyisä ala-aula.
Stayed 1 night in Jan 2024
Response from Riina / vastaanotto on 16 Jan 2024
Hei Arja, lämmin kiitos arvioinnistasi!Mukava kuulla, että vierailu meillä on sujunut varsin mallikkaasti ja että olet viihtynyt vieraanamme. Aurinkoisia pakkaspäiviä sinulle ja toivottavasti näemme sinut jo pian uudestaan vieraanamme Kuopiossa!