Kuzuha Family Hotel

"Clean room, very friendly and helpful staff, fully stocked amenities. The location of thisnhotel is also really close to a lot of markets, the castle, and restaurants. "

"Staff were all really pleasant and helpful. The location couldn’t be better, just steps away from station and central to all tourist attractions. The lounge was pretty basic but I enjoyed it. Room, bed and showers were comfortable. "

"Very lind service and nice food."

"スタッフの方の対応が丁寧で良かったです 直前に子どものプランを追加したり料理の変更をお願いしても柔軟に対応してもらえました"

"I was supposed to meet a family member here, but their flight was canceled and could no longer meet me here in Japan. I needed to cancel this reservation because of this disappointing turn of events. I messaged the hotel staff during the window of time necessary to cancel without late-cancellation fees, however the staff did not respond to me until after that window had passed, and would not budge on their policy of charging me for the entire stay. I was very unimpressed by their business ethics...

"Very nice and close to shopping and train station"

"Best hotel in the area "

"Room was a little worn out but actually lended to the old European style they were going for, garden view from room was pretty good but very nice from the all-day restaurant during breakfast buffer (which also had a great selection of Japanese and Western food), would be good if they had a coin laundry available rather than or additional to the pay per item wet or dry clean"