Hakone Kuzuryu Shrine Hotels

"Everything worked, the private onsen was amazing, very clean "

"Was really let down with what we got compared to what we paid. Wish we could get a partial refund. "

"The hotel is beautiful. Eat ahead of time or else dinner at hotel was about $100 per person and need reservations. However, restaurants in area closed early around 5pm. We ate before arriving at hotel and got to use the onsens privately while others were having dinner. You have to call them for a free 5 minute shuttle from bus stop to hotel. It would be near impossible to walk it and it’s pitch black at night with no lights. Breakfast was delicious, beautiful and filling. Beds were comfortable. Room for family of 4 was very spacious. We were happy to spend some family time in the room. Bring snacks and a deck of cards to enjoy in sitting area. Free shuttle to train station where we took bullet train to our next stop."

"Beautiful location, amazing staff and super clean"

"Beautiful view and the room was simple but a traditional Japanese room sleeping on tatami mats. We did the half board and the dinner and breakfast were excellent and extremely fresh. "

"The property is right up next to the mountain,and will need to drive or make use of the Uzi Bus system to get to the locality ,but this makes it very unique. "

"We really enjoyed our stay! The onsen was amazing, and we enjoyed the Japanese style room. The food was very good both for dinner and breakfast, and had allergens clearly labeled, which was very helpful. We were very satisfied with the value of our stay and I would love to stay here again in the future. "

"The room was clean and spacious, but the bed linen—especially the quilt—was terrible. It looked very old, with visible pilling, and the quality felt extremely cheap."

"Beautiful Mt Fuji views from our suite. The most incredible and responsive service from the front office staff who provided efficient and timely transportation by shuttle to nearby bus/transportation stops as well as to dinner and even the conbini one night when the only restaurant that was open (Jan 1) was full. It is definitely a food desert in that area, but we made do just fine. We enjoyed the shared onsen which was not busy at all. "