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Reviews of Kadensho, Arashiyama Onsen, Kyoto - Kyoritsu Resort

3 out of 5
Kadensho, Arashiyama Onsen, Kyoto - Kyoritsu Resort
5-4 Arashiyamanishiichikawacho, Nishikyo-ku, Kyoto, Kyoto

Reviews

8.6

Excellent

Rating 10 - Excellent. 74 out of 139 reviews" "
Rating 8 - Good. 40 out of 139 reviews" "
Rating 6 - Okay. 15 out of 139 reviews" "
Rating 4 - Poor. 3 out of 139 reviews" "
Rating 2 - Terrible. 7 out of 139 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis H Zepeda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! Staff was great and the baths were amazing!!
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Friendly and efficient check in. Nice clean property. Onsen was lovely and we appreciated our room balcony. Room was very quiet. Would definitely re-visit and recommend to others.
Stayed 2 nights in Apr 2024

10/10 Excellent

Yukari, Thornhill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Krista

Travelled with partner
Disliked: Staff & service
Probably the least friendly staff of every place I stayed in Japan. Not to say they were not nice, but fell extremely short in comparison the rest of my travels. The pools all smelt heavily chlorinated and dried out the skin. Be sure to bring a lot of lotion, as it’ll dry out your skin pretty badly. The food was good. The area was nice.
Stayed 2 nights in Mar 2024

10/10 Excellent

Cayene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I loved our stay at Kadensho Arashiyama Onsen! The place was very clean and it’s surroundings were very beautiful. It’s right across Arashiyama station which made it very convenient with all our bags. Because my friends have tattoos, we all only tried the private baths and even though there is a wait if the baths were used, it was worth it. Very relaxing, and would definitely stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Subin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2024

10/10 Excellent

Tan Ai

Stayed 1 night in Dec 2023

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
This place is one of the more expensive places to stay, but the service, including an accommodation tax which I have never paid in Kyoto or other parts of Japan on this trip, except here, were not acceptable. The food was also the worst in terms of what we paid for and what we received. Will NEVER return and will WARN OTHERS NOT to book this place. Money grabbing place. Worst of the places to stay in our 20 days in Japan!
Stayed 2 nights in Dec 2023

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and room were great. This was a highlight of our time in Japan.

10/10 Excellent

Zhuo, San Gabriel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Read about previous reviews complaining about food, but it was great and we had a great time there. Very good location as well.
Stayed 3 nights in Oct 2023

10/10 Excellent

Gail Fujita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled as a group of marathon training group of women and their husbands, so we had 9 people in our group. Everyone loved this ryokan. It had great amenities and a very nice group of onsets. Yushoku dinner kaiseki option was very good and the choshoku breakfast very good as well
Stayed 1 night in Oct 2023

10/10 Excellent

CURTIS

Liked: Amenities
A completely new experience I could not have gotten anywhere else.
Stayed 1 night in Oct 2023

10/10 Excellent

Chia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is easily accessible as its just right outside the Metro Station. Dinner provided was also great! Breakfast buffet was such a spread with food that are mainly emphasizing on Japan culture! Private Onsen are also available just that you may have to queue up for it during peak hours. There are 5 different onsen settings, which leaves you no choice but to try all the different settings! Will definitely return for a second time to this ryokan!
Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Stayed 1 night in Aug 2023

6/10 Okay

Tze Mei Kennis

Stayed 2 nights in Jul 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great onsen. Very warm and welcoming staff.
Stayed 2 nights in Jun 2023

10/10 Excellent

Masae

Liked: Cleanliness, staff & service, property conditions & facilities
The hot spring is wonderful. Very Japanese style hotel. The breakfast was unbelievable!!
Stayed 1 night in May 2023

6/10 Okay

Hyunjung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

Duncan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was a very long way from JR ststion and Expedia map not accurate. Service at front desk was terrible- treated us like Gaijin- insensitive we’re fine but had to wait more than 20 min to get in- rooms needed updating badly- our toilet room looked like a squirrel had scratched the inside of the door. Very overpriced for the condition and service of the hotel- breakfast challenging without knowledge of traditional Japanese food- was the worst experience of our trip to Japan

8/10 Good

Howard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff make the check in experience smooth. The baths are lovely, and the meals provide a great convenient cultural experience. I would recommend this place for those who are staying at a ryokan for the first time - great intro to Japanese hotel styles. Great location!
Stayed 2 nights in Apr 2023

8/10 Good

Bee Tee

Stayed 2 nights in Apr 2023

8/10 Good

Maki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

YAN JUN

Stayed 2 nights in Mar 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
This Ryokan is absolutely beautiful. The facilities are beyond expectations, and the traditional Japanese feel of the Ryokan was an amazing experience. As a Westerner, there was a fair language barrier between staff whom spoke basic English, however the staff were friendly, accomodating and helpful in every way possible. I fully recommend this Ryokan for an unforgettable experience!
Stayed 1 night in Jan 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Suan-Li Low

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Jane

Stayed 1 night in Jan 2023

10/10 Excellent

Sujin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s such a lovely place to stay! I will def go back to stay again. 5 private baths are easy to use, also their public bath has every amenities and even amazing body scrubs. Service is beyond any of accommodations I have ever stayed!

8/10 Good

Taichiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room appeared a bit dated and damaged. It was packed with tourists from neighboring countries who lack manners, I wish there were more staff who speak other languages to tell them about the rules. The private baths were awesome but again not in the best condition. The entrance/reception area is fairly small and often very crowded. Food was OK but can be better. It was a nice experience but we will not come back. There are many other onsen hotels with better price and condition.

6/10 Okay

Sau Man Natalie

Travelled with family
Liked: Cleanliness, property conditions & facilities
One of the major reasons to stay at an onsen was to enjoy the services and half-board Japanese meals, but the kaiseki at the hotel was not very good at all, it does have enough in quality but the quality was lacking, especially the tempura, it was the worst we have ever had. The dinner could only be called a Japanese meal, but not a Kaiseki - so overall it was overpriced. Re services, it was more like a hotel than a traditional onsen, so besides check-in/ check-out, there was no services at all. No one to show us to our room as most Onsen would have. A server was assigned to give us our dinner, but again, it was like a normal restaurant service rather than like a kaiseki, that the server will explain every dish (wether or not you understand Japanese or not). And the whole dinner experience was very rushed, next dish often arrived before we have finished the last one. Breakfast was semi-buffet and we had to wait for 15min for a table because the hotel was very full. Overall, will not recommend it. Either book somewhere nicer or just don't bother with staying at an onsen.

10/10 Excellent

Kwok Kuen

Liked: Staff & service, amenities, property conditions & facilities
This is one of the best onsen hotel I ever stayed. Apart from the public onsen spa, there are 5 other private spa of various size for the resident to choose. No booking is required. First come first served. The dinner is very attractive with many varieties. I particularly liked the staff named Tanaka Shou whose service was exemplary. I will definitely stay again during my next visit to this area.
Stayed 1 night in Oct 2022

10/10 Excellent

Eri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A modern Japanese style Ryokan. It was nice that you can choose your favourite Yukata to wear during your stay. Onsen was great. Room was clean and comfy. Strongly recommend to include dinner as most local restaurants are closed for dinner. (Not sure if it was the case due to Covid)
Stayed 1 night in Sep 2022

10/10 Excellent

Chun Hei Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

YANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Soonji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public bathtub felt quieter and more convenient than the private bathtub.
Stayed 1 night in Apr 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
좋앗다
Stayed 1 night in Jan 2024

10/10 Excellent

KYUSEOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Ching Ju

Stayed 1 night in Dec 2023

6/10 Okay

KA HIM

Travelled with family
Stayed 2 nights in Dec 2023

10/10 Excellent

GARAM

Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Extremely overpriced, 酒店人手略嫌不足，清潔馬虎，入房後竟然踩到上個住戶留下的乾涸隱形眼鏡 晚飯相當普通
Stayed 1 night in Nov 2023

8/10 Good

FUNG MAY CAROL

Stayed 1 night in Nov 2023

8/10 Good

Miyoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

JU TAE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

SEUNG HWAN

Stayed 1 night in Sep 2023

10/10 Excellent

HYEONSEOP

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

CHANG YEOB

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

WAI SHING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful and the environment is good and clean
Stayed 2 nights in Jun 2023