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Reviews of Kyoto INN Gion the Second

3 out of 5
Kyoto INN Gion the Second
46-7 Bishamon-cho, Higashiyama-ku, Kyoto, Kyoto

Reviews

9.6

Exceptional

Rating 10 - Excellent. 219 out of 277 reviews" "
Rating 8 - Good. 51 out of 277 reviews" "
Rating 6 - Okay. 5 out of 277 reviews" "
Rating 4 - Poor. 1 out of 277 reviews" "
Rating 2 - Terrible. 1 out of 277 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Harry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First, the location is excellent. In the Gion district, an easy walk from beautiful historic temples shrines and streets. Numerous good nearby restaurants. The room was tiny, but one expects that in Japan. Staff was helpful and friendly enough. The only downside was the free "breakfast". Hardly worthy of the name. Several types of bread rolls, a choice of juicebox, and horrible instant coffee (much better coffee in the room). Margarine and jam to go on the rolls, but you are expected to spread it with a coffee stirring stick (!). Almost worthless as a breakfast. Fortunately we found a nearby grocery store (Fresco) from which we could stock our tiny in-room fridge with yogurt and fresh fruits as well as some dinner meals. So recommended overall with that qualification.
Stayed 6 nights in Apr 2024

10/10 Excellent

Gina

Travelled with family
Liked: Amenities, property conditions & facilities
Lovely Place, conveniently located, clean The front staff - all friendly, but only the nice young man speaks English ( March 2024)
Stayed 3 nights in Mar 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and organized luggage transfer to another town for us while we were back packing.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeffrey, Brooklyn

Great are. Staff were very helpful. Typical small room but well kelt
Stayed 4 nights in Mar 2024

10/10 Excellent

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kyoto Inn Gion the Second was so conveniently located in, well, Gion! I was so glad we decided to stay in this neighborhood, as it was close to many of the tourist spots I wanted to visit, within walking distance to convenience stores, restaurants/shops, and even a laundromat. The staff was extremely helpful, providing directions and calling us cabs with pleasure. The rooms I booked were small, though, so if you have 3 visitors, you may want to look for larger rooms or split the party. Aside from that, I noticed the rooms were also exceedlngly clean. 10/10!
Stayed 5 nights in Jan 2024
Response from Yuta Nishimura on 10 Feb 2024
Dear, Susan 様Thank you for taking the time to share your feedback. Receiving glowing feedback from our esteemed guests fills us with gratitude and reinforces our dedication to providing outstanding service. Sharing your positive experiences enables us to deliver an even better experience for you and all our future guests. On behalf of our entire team, I appreciate your kind words and we are always happy to be of service to all the guests here. We hope to have the opportunity to welcome you back in the near future.

10/10 Excellent

Josh

Stayed 3 nights in Jan 2024
Response from Yuta Nishimura on 4 Feb 2024
Dear, Josh 様Thank you for sharing your feedback from your stay with us, the team are delighted to learn of your experience, and look forward to seeing you again next time you visit Kyoto.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous hotel in a perfect location in Kyoto. Getting to the hotel from Kyoto Station by bus is very simply and quick and the bus stops only minutes from the hotel. The area arround the hotel is simply stunning to walk about and feels like the set of a Movie. I just loved the area of this hotel and it was only a short walk into the main area of Kyoto. The hotel is lovely, the staff were very helpful and the rooms are of a very good size for Japan. Very nice local touches to the room and everything you need for your stay. The room has a fridge and a pod coffee maker where various kinds are available free in the reception along with other things you may need like cloths and toothbrushes. I couldn’t fault the hotel in any way it’s a lovely place to stay in a lovely area of Kyoto Gion.
Response from Yuta Nishimura on 7 Dec 2023
Dear, Matt 様. Thanks a million for posting such a fascinating note about our facilities and services. Receiving glowing feedback from our esteemed guests fills us with gratitude and reinforces our dedication to providing outstanding service. And it was really good to know you felt your stay in Gion area was lovely. Your satisfaction is paramount to us, and we strive to provide a comfortable and accommodating environment for all our guests. We promise here to remain committed to our hard work to provide every guest with marvelous accommodations. Should your travels bring you back to this area, we would be more than happy to welcome you once again

10/10 Excellent

Xiaohui

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience with this hotel, it's in the heart of Gion but on a quiet street, convenient walking distrance to restaurants, shines and conveniet stores. Only less than 5 minutes walk from the Gion center. The room was super clean, we had the room service every other day. All staff I met spoke good English and very friendly. I didn't get the name from the front desk guy, he was nice and let me check in early since the room was available, and the other gal I spoke to in the morning I think her name was Yuni (not quite sure), overall we were really happy with this hotel, but if a family of 4, it would be a little too crowded. But I definetely recommend this hotel!
Stayed 5 nights in Oct 2023
Response from Yuta Nishimura on 1 Dec 2023
Dear, Xiaohui 様Let us express our great appreciation for your rating and feedback. Receiving an astonishing 5-star rating and your voice is a real victory for our team. We are grateful that you will choose us again. We are waiting to welcome you back soon.

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Front desk on 24 Nov 2023
Dear Mr.David, Thank you very much for your feedback to our hotel. We will try to improve the review from the guests, thank you again from your review. Regards

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great affordable hotel.
Stayed 4 nights in Nov 2023
Response from Yuta Nishimura on 6 Nov 2023
Dear, Michael 様Thank you for your great feedback. It was good to know that you liked our staff service. Should your travels bring you back to this area, we would be more than happy to welcome you once again.

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Oct 2023
Response from Yuta Nishimura on 30 Oct 2023
Dear, Glen 様Thank you for sharing your feedback from your stay with us, the team are delighted to learn of your experiences, and look forward to seeing you again next time you visit Kyoto.

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Oct 2023
Response from Yuta Nishimura on 24 Oct 2023
Dear, Jasmine 様Thank you very much for your comment. We look forward to seeing you again next time you visit Kyoto.

10/10 Excellent

Bailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely, lots of complimentary amenities like PJs and spa sets! Staff were very friendly and helpful.
Stayed 4 nights in Oct 2023
Response from Yuta Nishimura on 24 Oct 2023
Dear, Bailey 様Thank you very much for providing us your feedback from your recent experience in Kyoto Inn Gion the Second. It was good to know that you liked our complimentary amenities and staff service. We will try to improve our service and this facilities on-wards. Thank you for your feedback and we look forward to welcoming you back in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Yuta Nishimura on 24 Oct 2023
Thank you for sharing your feedback from your stay with us, the team are delighted to learn of your experiences, and look forward to seeing you again next time you visit Kyoto.

2/10 Terrible

Remy

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom smelt .
Stayed 2 nights in Sep 2023
Response from Yuta Nishimura on 14 Oct 2023
Dear Remy 様Thank you for taking the time to share your feedback with us. I am very sorry for your recent experience and the quality of housekeeping you received during your recent stay with us. We have shared your feedback with housekeeping team to address the service shortfalls you have brought to our attention. It is important to us that even when things don't go to plan, we have the opportunity to resolve the issues as soon as possible and I have discussed how this can be improved going forward. We hope your next stay with us will be better and look forward to welcoming you back again in the future.

10/10 Excellent

David

Travelled with family
Liked: Amenities
This small hotel is located close to the Gion area. It is on a quiet street close to lots of restaurants and walkable distance to several attractions.
Stayed 3 nights in Oct 2023
Response from Yuta Nishimura on 12 Oct 2023
Dear David 様Thank you for choosing us as your preferred hotel in Kyoto. The team and I were delighted to receive your review following your recent stay with us. It would be our pleasure to provide you with a seamless and enjoyable stay. Should your travels bring you back to this area, we would be more than happy to welcome you once again.

10/10 Excellent

Shakib

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, being close to both Gion andany Shrines (and Temples) and also walking distance from both bus and train service. Highly recommend this hotel!
Stayed 3 nights in Aug 2023
Response from Yuta Nishimura on 18 Aug 2023
Dear Shakib 様Thank you for providing us your feedback from your recent stay with us. It's wonderful to hear that you found our location to be excellent. And we are pleased that we were able to meet your expectations in terms of comfort. Once again, thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 Excellent

Reuben

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location… Centrally located near most tourist destinations. helpful, friendly staff, Love this hotel a true Gem.
Stayed 3 nights in Jul 2023
Response from Yuta Nishimura on 12 Aug 2023
Dear Reuben 様, Thank you for taking the time to share your feedback regarding your recent stay with us. We profoundly appreciate your kind words about our team and location. Your positive feedback brightens our day and motivates us to continue delivering exceptional service. Once again, thank you for choosing us as your preferred hotel in Kyoto, and we look forward to hosting you again in the future.

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
My stay here was truly amazing, it's really close to the Gion train station and there is so many walkable places for tourists to enjoy. They also provide guests maps that show where great places to eat, tourists attractions and more. They best part was that they overcharged me 300 Yen for the accommodation tax (I didn't even realize) and fixed it for me without me even asking, truly amazing as I would have never known otherwise. If you are looking for a great place to stay while you're in Kyoto, look no further than this place, 10/10!
Stayed 7 nights in Jul 2023
Response from Yuta Nishimura on 1 Aug 2023
Dear Cody 様 Thank you for taking the time to provide us with your glowing feedback. We are delighted to hear that you had a wonderful experience during your stay at our hotel. Our team takes pride in providing helpful assistance, and we are thrilled to hear that we could make a positive impression on you. Thank you once again for your kind words. We look forward to welcoming you back in the future and providing you with another exceptional stay. Best Regards,

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023
Response from Yuta Nishimura on 15 Jul 2023
Dear Emily 様, Thank you for your feedback. We look forward to welcoming you back in the near future.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Yuta Nishimura on 15 Jul 2023
Dear Danielle 様, Thank you for your feedback. We look forward to welcoming you back in the near future.

10/10 Excellent

Chandler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building, exceptional location, excellent service and amenities -- all at a very reasonable price!
Stayed 3 nights in Jun 2023
Response from Yuta Nishimura on 15 Jul 2023
Dear Chandler 様, Thank you for providing us your amazing review. The team and I were delighted to receive your review following your recent stay with us. We look forward to welcoming you back in the near future.

10/10 Excellent

OZGUR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in Jun 2023
Response from Yuta Nishimura on 23 Jun 2023
Dear Ozgur様, Thank you for choosing us as your preferred hotel in Kyoto. It is good to know that you liked our staff and service. We look forward to welcoming you back again in the near future.

10/10 Excellent

Derek

Liked: Staff & service, property conditions & facilities
Great area to stay and great staff. No complains. Will come back if I stay in Kyoto again
Stayed 2 nights in May 2023
Response from Yuta Nishimura on 20 Jun 2023
Dear Derek 様, Thank you for your feedback from your recent experience in Kyoto Inn Gion the Second. We are delighted to know that you have no complains. That is so glowing. We are feeling greatly honored. Thank you once again for your stay with us and look forward to welcoming you back in the near future.

10/10 Excellent

Ayesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hospitality of the staff! Excellent location in Gion. Clean and comfortable with personal touches. Highly recommend!
Stayed 2 nights in May 2023
Response from Yuta Nishimura on 20 Jun 2023
Dear Ayesha 様, Thank you for choosing us as your preferred hotel for your stay in Kyoto and for sharing your feedback regarding your recent reservation. We are delighted to hear that you found our room to be clean and comfortable will share your comments with the team. We hope to welcome you back again in the near future.

10/10 Excellent

aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel
Stayed 2 nights in May 2023
Response from Yuta Nishimura on 17 Jun 2023
Dear Aurora 様, Thank you for your kind word. We are delighted to know you had a good time during your stay. Your feedback will be shared with the staff, and this would encourage them further. Please come back and stay with us again when you are in Kyoto.

10/10 Excellent

Jinning

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs were very friendly, helpful, and making sure our stay was enjoyable. The personalized hand writing welcome notice was a nice touch. The loaction of the hotel is superb.
Stayed 1 night in May 2023
Response from Yuta Nishimura on 17 Jun 2023
Dear Jinning 様, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We truly appreciate your kind words and are delighted to hear that you had an excellent experience with us and found our location to be superb. Once again, thank you for your kind words and for choosing to stay with us. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great
Stayed 5 nights in Apr 2023
Response from Yuta Nishimura on 18 May 2023
Dear Veronica 様Thank you for your feedback! We were delighted to receive your review following your recent stay with us. We look forward to welcoming you back to Kyoto Inn Gion the 2nd, in the near future.

10/10 Excellent

Allison

Stayed 4 nights in Apr 2023
Response from Yuta Nishimura on 17 May 2023
Allison 様Thank you for your feedback and stay with us. We look forward to welcoming you back again in the near future.

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kyoto Inn Gion is a beautiful boutique hotel set in Gion, a 5 min walk to Maruyama Park, 20 min walk to Kiyomizu-dera and just seconds to everything else Gion. You will never be disappointed staying here!
Response from Yuta Nishimura on 7 May 2023
Dear Todd 様Thank you for staying with us. We are delighted to know you enjoyed your stay here and had a good time in Gion area. Have you seen cherry blossom? Actually, autumn is also good season to visit Kyoto. Autumn colored foliage is very beautiful, and some temples and shrines will have seasonal illumination events. We hope to see you again in different season. Thank you once again for your stay with us!

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and quiet hotel. Staff very friendly
Stayed 4 nights in Mar 2023
Response from Yuta Nishimura on 7 May 2023
Dear Joanna 様Thank you very much for sharing your feedback with us. We look forward to welcoming you here again someday :)

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
This place is amazing! Very clean, great location amd everyone was so nice/helpful.
Stayed 2 nights in Mar 2023
Response from Yuta Nishimura on 5 Apr 2023
Jacqueline 様Thank you for taking the time to share your feedback. It was good to have you with us. And we are looking forward to welcoming again here. Arigato Gozaimasu. Kyoto Inn Gion the 2nd

10/10 Excellent

Anthony

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
N/a
Stayed 7 nights in Jan 2023

10/10 Excellent

Khoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2023

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kyoto Inn Gion the Second is a lovely hotel located such that a number of iconic Kyoto sightseeing highlights are within ready walking distance. Located in the Gion sector, the whole area exudes an old world Japanese feel. The hotel staff were welcoming, helpful and always pleasant to deal with. The room we stayed in was surprisingly large (for Japan) and provided all the basic amenities. Our only 'complaint' about this hotel, is that it really requires a taxi or use of the bus for easy transport of luggage. We chose to use the subway/train system (and whilst doable) would not like to try it in wet weather. The crowded main street was tricky enough to navigate when we left.
Response from Yuta Nishimura on 19 Jan 2023
Bruce 様 Thank you for choosing us as your accommodation in Kyoto and sharing your feedback with us. It is good to know you enjoyed your trip in Kyoto. This hotel is located in the center of Gion area and having a good access to each sightseeing spots. In the coming spring, visiting shrines and temples, and viewing cherry blossom will let you fully enjoy. If you have a chance to stay in Kyoto, please come visit us again. Arigato Gozaimasu :) Yuta Nishimura, Kyoto Inn Gion the 2nd

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is incredibly friendly and always willing to help.
Stayed 2 nights in Nov 2022
Response from Yuta Nishimura on 24 Nov 2022
Thank you for sparing time to give us feedback. I am so glad to know that you enjoyed your stay with us, and it was good to have you with us and receive your heart-warming review that we got a huge raise. Thank you very much again, Arigato Gozaimasu :) Yuta Nishimura (Front desk)

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute rooms
Great hotel in heart of Gion. Very convenient to Kiyomizu-dera and Yasuka-jinja. The hotel was quiet at night and they give you free bottles of water, cookies and maps. Shower bath had great Temperature and water pressure but they didn’t replace amenities which surprised us. We were very happy with our stay.
Stayed 2 nights in Nov 2021

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Kyoto Inn Gion the Second went above and beyond to make our stay in Kyoto comfortable! From providing umbrellas when it was raining to hot packs for our hands when it was chilly to holding our luggage before and after we checked in - the service was top notch! Rooms were clean and the bed was comfy they even had memory foam pillows. Overall very pleased and we will be back!
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staff and nice location. I think you should go. Easy to go from the Kyoto station.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very nice and friendly. Since it was my birthday when we were in Kyoto, the hotel staff even gave me a present. That was lovely. The breakfast in the hotel was very good. I especially like the Japanese theme breakfast. When the evening staff learned that we had an early start the next day, he called someone and the next morning we had a breakfast sandwich to go (delicious egg sandwiches). (By the way egg sandwiches is the best in Japan - even 7Eleven stores, Family Mart and Lawson.) The staff really go out of their way to help you. I am sorry I don't remember his name, but he wears glasses. I woke up early one day since I would like to go to Hokanji Temple while there were no tourists around which was a walking distance from the hotel. He suggested that I walked to Koshoji Temple since I was heading in that direction anyway and at 6 a.m. it was opened. Great suggestion. The view of the Kyoto was breathtaking from this temple. This hotel has a great location and price. Definitely I will stay her with my family again no question about it. Keep up the good work and thanks a lot for a lovelier stay in your hotel. I hope you will still keep your prices low so I can stay in your hotel again.
Stayed 5 nights in Feb 2020
Response from Kaz on 8 Mar 2020
Dear Anonymous, Thank you very much for your previous stay and taking time to post such a wonderful review! We are glad to know that you enjoyed the stay and appreciate your comments about the service we provided. Thank you also for highlighting some details such as the little birthday present, the take-out breakfast and the recommendation by one of our staffs who gave you a great suggestion for exploring the town one morning. Our mission at Kyoto INN Gion is to host our guests as if it is at their home, and we are happy that you were satisfied with our hospitality and service. Your comments encourage us as we thrive to uphold the Japanese tradition of outstanding “Omotenashi” hospitality to our guests and visitors. We will definitely pass your compliments on to our team members and we hope to welcome you back again for your next visit! Best regards, Kyoto INN Gion

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from front desk on 25 Feb 2020
Dear Guest, Thank you for your previous stay and kindly providing such a wonderful rating. We look forward to welcoming you back for your next visit to Kyoto. Best Regards; Kyoto INN Gion

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay and great location
We booked the property on the day we stayed. What an excellent find, the location was perfect in Gion. The room had bath facilities which also had toothbrushes, razors, all shampoo and conditioner which really helped us as we did an unexpected stop off. There was a hairdryer, air conditioning and kettle. The staff were friendly, polite and welcoming they advised us where to eat and it was amazing food. Kyoto is fascinating we saw a few geisha and a must is the Golden Palace. If you love clothes shopping you will love here and also Nishi Market. We had a continental breakfast which was more than enough. I can not recommend here highly enough.
Stayed 1 night in Feb 2020
Response from Front Desk on 21 Feb 2020
Dear Karen-san, Thank you for taking the time to write such a wonderful review about your recent stay! Nothing is more important than your satisfaction, so we are delighted to know how happy you were with the great service provided by my team and that our location was ideal for your needs. We are glad that you enjoyed your visit to Kyoto and would love to host you again here at Kyoto INN Gion the Second in the future. Best regards,

10/10 Excellent

Krishna, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of the tourist Gion district with easy access to bus stop and shopping
Stayed 2 nights in Jan 2020
Response from front office on 6 Feb 2020
Dear Krishna-san, Thank you for choosing to stay with us among many other hotels and kindly posting your review. We are happy to know that you were satisfied with the great location of the hotel with many aspects for sightseeing nearby. We hope to have another opportunity to welcome you back again for your next stay in Kyoto. With regards, Kyoto INN Gion the Second

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from front desk on 21 Jan 2020
Dear Guest, Thank you for your previous stay and kindly providing such a wonderful rating. We look forward to welcoming you back for your next visit to Kyoto. Best Regards; Kyoto INN Gion the Second

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in Kyoto (Gion district)
Staff were very friendly and accommodating. Location of the hotel was excellent and in a very quiet alley. Rooms were very clean and surprisingly large compared to rooms in APA Hotels which we stayed at in Osaka.
Stayed 1 night in Jan 2020
Response from front office on 17 Jan 2020
Dear Frederick-san, Thank you for choosing to stay with us among many other hotels and kindly posting your review. We are happy to know that you were satisfied with the service we've provided and the great location of the hotel with many aspects for sightseeing nearby. We hope to have another opportunity to welcome you back again for your next stay in Kyoto. With regards, Kyoto INN Gion the Second

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly. We had everything we needed for our family. The room was bigger than most places in Kyoto or Tokyo. It was very hard to find at first but once we found the hotel it was easy to locate and close to everything we needed. Will definitely stay there again!
Stayed 4 nights in Dec 2018
Response from Kaz on 8 Jan 2020
Dear Anonymous, We appreciate you taking the time to pass your feedback about your recent stay. It is always a pleasure to receive positive feedback from our guests and we are glad to know that your stay was comfortable and enjoyable. Please stop by if you have any chance of coming to Kyoto again. Best Regards; Hotel Kyoto INN Gion the Second

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Breakfast was really good. Staff so friendly and helpful. It’s a 10 min walk to train station near a lot of sights. Can’t recommend this enough.
Stayed 3 nights in Nov 2019
Response from Front Office on 5 Dec 2019
Dear John-san, Thank you for choosing to stay with us among many other hotels and kindly posting your review. We are happy to know that you were satisfied with the service we've provided and the great location of the hotel with many aspects for sightseeing nearby. We hope to have another opportunity to welcome you back again for your next stay in Kyoto. With regards, Kyoto INN Gion the Second

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
We were very please with our stay. The staff was extremely polite and helpful, the facility was very clean and the room comfortable. The location is ideal.
Stayed 3 nights in Nov 2019
Response from Front Office on 5 Dec 2019
Linda-san, We appreciate you taking the time to pass your feedback about your recent stay. It is great to hear that you enjoyed the stay and your kind comments are very much appreciated. We are glad to know that you were pleased with the hospitality we’ve provided and the great location of the hotel. We hope to have an opportunity of welcoming you back again in the future. Kind regards Kyoto INN Gion the Second

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Front desk on 19 Nov 2019
Dear Brett-san, Thank you for your previous stay and taking time to post your review. We are honored to receive your high rating and evaluation. We hope to welcome you back again for your next stay at Kyoto INN Gion. With regards,

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from front desk on 13 Nov 2019
Dear Katarzyna-san, Thank you for your previous stay and taking time to post your review. We are honored to receive your high rating and evaluation. We hope to welcome you back again for your next stay at Kyoto INN Gion. With regards, Kyoto INN Gion