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Reviews of Oakwood Hotel Oike Kyoto

3 out of 5
Oakwood Hotel Oike Kyoto
165-1 Moriyama-cho, Nakagyo Ward, Kyoto, Kyoto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 247 out of 380 reviews" "
Rating 8 - Good. 98 out of 380 reviews" "
Rating 6 - Okay. 27 out of 380 reviews" "
Rating 4 - Poor. 5 out of 380 reviews" "
Rating 2 - Terrible. 3 out of 380 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

luxi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2024
Response from Kunio Sugahara on 1 May 2024
Dear luxi,Thank you for your staying our hotel, We appreciate to your comment. We look forward to see you again.Best regards,

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant staff
Stayed 2 nights in Apr 2024
Response from Kunio Sugahara on 27 Apr 2024
Dear Sonia,Thank you For staying our hotel . We appreciate to your feadback. We look forward to see you again.Thank you.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 2 nights in Apr 2024
Response from Shin on 25 Apr 2024
Dear Brian san Thank you for your kind comment for our hotel.We will maintain our hotel cleanliness and high level of hospitality for future guest as well.Again, Thank you very muchRegardsGotoGuest Service Oakwood Hotel Kyoto Oike

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to a subway and walkable to some key sights and areas. Reception and staff were friendly and helpful. Complimentary soft drinks was a nice touch. Only downside is the room is very small by Western standards so not much room for storing clothes and luggage etc. but other than that well appointed and comfortable beds.
Stayed 7 nights in Apr 2024
Response from Kunio Sygahara on 19 Apr 2024
Dear Megan,Thank you for your staying. We are glad to hear your good review.We look forward to see you again.Thank you.

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay, hotel is really nice and has everything I needed.
Stayed 2 nights in Apr 2024
Response from Mayu on 18 Apr 2024
Thank you very much for your staying . We appreciate to receive good feedback. Look forward to see you again. Best regards,

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stayed here for 4 nights and really enjoyed our stay! Check-in was easy and our room was quite comfortable. We both thought the breakfast was excellent. They provide a Japanese-influenced breakfast buffet and don't offer the same items every single day, which I was a fan of. Other than breakfast, the hotel doesn't offer too many other amenities, but we found it to be perfect for our needs. A subway station is about a 10-minute walk away, there are lots of nearby restaurants, and you'll see lots of convenience stores along the same block! All in all, if you're looking for a lowkey and comfy place that's near the Gion district, this hotel is a great choice!
Stayed 4 nights in Apr 2024
Response from Kunio on 16 Apr 2024
Dear ristinThank you for your staying our hotel . I appreciate your good review. We will continue to do our best to provide better service.Thank you,

10/10 Excellent

Nazim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and catered to all my needs
Stayed 4 nights in Apr 2024
Response from Kunio on 16 Apr 2024
Dear Nazim,Thank you for your staying our hotel . I appreciate your good review. We will continue to do our best to provide better service.Thank you,

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful and kind. The rooms were clean and the dehumidifier was great! I would stay here again
Stayed 2 nights in Apr 2024
Response from Mayu on 11 Apr 2024
Thank you for your staying our hotel.We are delighted to hear that you had a wonderful experience and appreciate you taking the time to share your positive feedback. Your comments are truly motivating for our team. Thank you.

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, loved that there was coffee and drinks available in the lobby, also if you don’t need your room making up you can get a 500Y credit for the local shops which we used to pick up breakfast each day. Clean, tidy, staff were lovely. Comfy beds and big shower. Rooms are small as they are everywhere in Japan!
Stayed 7 nights in Apr 2024
Response from Kunio Sugahara on 11 Apr 2024
Thank you for your staying our hotel.I would like to express my sincere gratitude for taking the time to share your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed your experience with us.Thank you.

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The only thing was that the hotel reservation was hacked and requested my credit card information. I received a message from this hotel using Expedia's messaging system. Fortunately, I did not send any information, but I felt it was not safe.
Stayed 1 night in Apr 2024
Response from Shin on 8 Apr 2024
Dear Yumiko san Thank you very much for your staying with us and also give us the comment here.Regarding message from Expedia system, We are very sorry to make you comfusing the situation, Now we are working with Expedia team to solve the issue.We are looking forward to welcoming you in Kyoto if you happent to come next time. Thank you

6/10 Okay

Taya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Kunio Sugahara on 5 May 2024
Thank you for your staying.We look forward to see you again.Thank you.

10/10 Excellent

Fong Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with everything I need for my 3 nights stay. Simple breakfast catered so it was really convenient before we went sightseeing
Stayed 3 nights in Mar 2024
Response from Yiting Guest Service, Oakwood Hotel Oike Kyoto on 4 Apr 2024
Dear Fong Yin , Thank you for staying at Oakwood Hotel Oike Kyoto. And thank you for taking the time to leave the warm review. It is great to hear that you are satisfied with our hotel. Look forward to your next visit.

10/10 Excellent

Shona

Travelled with partner
Liked: Amenities
Liked the Cleanliness and location of this hotel.
Stayed 3 nights in Apr 2024
Response from Yiting Guest Service, Oakwood Hotel Oike Kyoto on 4 Apr 2024
Dear Shona, Thank you for staying at Oakwood Hotel Oike Kyoto. And thank you for taking the time to leave the warm review. Look forward to your next visit.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious
Stayed 4 nights in Mar 2024
Response from Dipesh on 29 Mar 2024
Dear Kevin, Thank you for staying at Oakwood Hotel Oike Kyoto. It is great to know that you are satisfied with your stay. We look forward to your next visit. Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

6/10 Okay

ling

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from GOTO SHIN on 15 Apr 2024
Dear Ling on san Thank you very much for you comment and we are looking forward to welcoming you in Kyoto again.Regards GotoGuest Service Oakwood Hotel Kyoto Oike

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, nice room
Stayed 3 nights in Mar 2024
Response from Dipesh on 27 Mar 2024
Dear Rosemary, Thank you very much for your stay at Oakwood Hotel Oike Kyoto. We appreciate your review. We look forward to serving you again in the future. Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great room. The size was spacious and breakfast was delicious.
Stayed 1 night in Mar 2024
Response from Dipesh on 27 Mar 2024
Dear Richard, Thank you for staying at Oakwood Hotel Oike Kyoto. It is great to know that you are satisfied with your stay. We hope to see you again in Kyoto! We look forward to your next visit. Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

6/10 Okay

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Barely any floor space! Breakfast buffet was dismal. There were many people staying there who don’t generally eat fish at breakfast. The scrambled eggs were runny!
Stayed 4 nights in Mar 2024
Response from Dipesh on 27 Mar 2024
Dear Jim, Thank you very much for choosing Oakwood Hotel Oike Kyoto for your stay in Kyoto. We would also like to thank you for taking time out of your busy schedule to write a review of our hotel. We will continue to do our best to serve you better. Looking forward to your next visit to Japan. Best regards, Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

10/10 Excellent

Yunji

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean spacious comfortable good and healthy breakfast over all perfect stay :)
Stayed 1 night in Mar 2024
Response from Dipesh on 27 Mar 2024
Dear Yunji, Thank you very much for your stay at Oakwood Hotel Oike Kyoto. We appreciate your review. We look forward to serving you again in the future. Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

10/10 Excellent

Annecia

Stayed 3 nights in Mar 2024
Response from Sweta on 10 Apr 2024
We are so grateful for your kind words and 5 out of 5 rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next visit even better, please let us know. Best regards, Guest service, Oakwood Hotel Oike Kyoto

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and great value for what we paid. The location was great for us as it was a nice walk to Gion and to Nishiki Market. The room was nice and had everything we needed. Customer service was excellent for people who do not speak Japanese. We would definitely stay here again!
Stayed 1 night in Mar 2024
Response from Dipesh on 19 Mar 2024
Dear Kevin, Thank you for staying at Oakwood Hotel Oike Kyoto. It is great to know that you are satisfied with your stay. We hope to see you again in Kyoto! We look forward to your next visit. Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

10/10 Excellent

Nibal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best decision was booking this hotel. Excellent property, staff and location
Stayed 5 nights in Mar 2024
Response from Guest Service Yiting Oakwood Hotel Oike Kyoto on 17 Mar 2024
Thank you for staying at our hotel and your review.All the staff will work hard to make you more satisfied.We look forward to welcome back again.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and professional. The rooms were very clean and accommodating. I would definitely stay here again.
Stayed 5 nights in Mar 2024
Response from Kunio Sugahara on 17 Mar 2024
Thank you for staying at our hotel and your review.All the staff will work hard to make you more satisfied.We look forward to welcome back again.

8/10 Good

Charmaine

Stayed 3 nights in Feb 2024
Response from Yiting Guest Service, Oakwood Hotel Oike Kyoto on 4 Apr 2024
Dear Charmaine, Thank you for staying at Oakwood Hotel Oike Kyoto. And thank you for taking the time to leave the warm review. Look forward to your next visit.

6/10 Okay

Tzu Ying

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The concierge service is nonexistent. Asked hotel to make reservations for high end restaurant and said everything is booked. So i tried to make it myself and was able to book 3 restaurants out of the 7. The hotel offers one breakfast coupon per room which is ridiculous when there are two guest staying per room. Need to purchase addiontal breakfast coupon of 2200 yen. Would likely stay at another hotel in the future.
Response from Oakwood Hotel Kyoto Oike on 13 Mar 2024
Dear Tzu Ying, thank you for your comment. I have replied to Mrs Ying regarding the restaurant and, as you are probably already aware, we are looking into improving this service. As for breakfast, this is a benefit for VIP members, not a free breakfast per sie. This is more a booking incentive that something the hotel gives for free. Otherwise, it would of course make sense to give it to all guests staying in the room. I really wish we could have explained in a better way while you were staying with us. Thank you very much, Renaud, General Manager

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights in a deluxe suite. It was one of the nicest places we have stayed - large, clean, modern. Having a suite with a little kitchen and laundry was terrific. Transportation was very close by, and a nice little grocery store around the corner. The staff were also extremely polite and helpful even with their limited English (which is way better than our Japanese). Would stay here again in a heartbeat.
Response from Yiting Guest Service, Oakwood Hotel Oike Kyoto on 9 Mar 2024
Thank you for staying at Oakwood Hoel Oike Kyoto. It is great to know that you are satisfied with your stay, wish to see you again in Kyoto!

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, comfortable and close to transit.
Stayed 3 nights in Mar 2024
Response from Chan Guest Service, Oakwood Hotel Oike Kyoto on 5 Mar 2024
Thank you for staying at Oakwood Hotel Oike Kyoto. It is great to hear that you are satisfied with the location of our hotel. Thank you for leaving the review and have a nice day!

10/10 Excellent

Xiaoya

Stayed 2 nights in Mar 2024
Response from Chan Guest Service, Oakwood Hotel Oike Kyoto on 6 Mar 2024
Thank you for staying at Oakwood Hotel Oike Kyoto. It is great to hear that you are satisfied with our hotel. Thank you for leaving the review and have a nice day!

6/10 Okay

Zita In Chong

Travelled with group
Liked: Cleanliness, staff & service
Pros: Staff are great and spoke English well. The expedia gold upgraded room was comfortable except for the pillows that's too soft (common Japanese hotel problem). The room and public area of the hotel is very clean. We were able to get new towel easily from the staff as needed. The hotel looks very newly renovated. Cons: Amenities variety is lacking. The breakfast buffet has way less selections than advertised by the posters. Definitely overpriced at 2200 yen; I have had better at other hotels for 1000 yen. The sound insolation is poor, we could hear our neighbour showering and the sliding door at 2am. There's only ONE washer and dryer in this 9 floors hotel (nearby laundromat is 10 min walk). So because of the limited washer and dryer availability, I'll not consider this hotel again, as it's difficult for people who wanted to travel with less clothings.
Stayed 3 nights in Feb 2024
Response from Guest Service Chan Oakwood Hotel Oike Kyoto on 4 Mar 2024
Thank you for staying at Oakwood Hotel Oike Kyoto. And thank you for taking the time to leave the review. Oakwood team will continue to make every effort to provide our guests with a relaxing stay through our attentive hospitality. Look forward to your next visit.

6/10 Okay

Tzu Ying

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
From February 19th-26th, 2024 [7 nights in total], my wife and I, along with my mom and mother in law, the four of us stayed at the Oakwood Hotel in Kyoto. This is our first trip since the pandemic and my mom's first time in Kyoto so we were excited to say the least. After thorough comparison with other hotels near by, we chose the Oakwood for its sleek design, spacious bathroom/shower, central location and breakfast buffet.
Stayed 7 nights in Feb 2024
Response from Dipesh on 13 Mar 2024
Dear Tzu Ying,Thank you for staying at Oakwood Hotel Oike Kyoto. We would also like to thank you for leaving the comments and review. It is great to know that you are satisfied with your stay. Hope to see you again in the future. Guest Service Dipesh Oakwood Hotel Oike Kyoto

8/10 Good

Zoila

Liked: Staff & service, property conditions & facilities
I like how spacious the rooms were and friendly the staff were. However, the coffee area needed attending to as the coffee/tea pots were empty when I was told there was some available. Other than that I would recommend this hotel to my friends and family.
Stayed 1 night in Feb 2024
Response from Guest Service CHAN Oakwood Hotel Oike Kyoto on 26 Feb 2024
Thank you for staying at Oakwood Hotel Oike Kyoto.Thank you for taking the time to leave the review. We look forward to your next visit.

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and the room was spacious and pretty!
Stayed 2 nights in Feb 2024
Response from Guest Service Chan Oakwood Hotel Oike Kyoto on 24 Feb 2024
Dear guest, Thank you for staying at Oakwood Hotel Oike Kyoto. And thank you for taking the time to leave the review. Look forward to your next visit.

10/10 Excellent

Alexandru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel in a good area. Breakfast was included.
Stayed 2 nights in Feb 2024
Response from sweta on 21 Feb 2024
We are so glad you had a positive experience with our hotel. Your support is invaluable to us. Looking forward to seeing you again soon! Sweta Baral, Oakwood Hotel Oike Kyoto.

10/10 Excellent

Robert, Montreal

Stayed 2 nights in Feb 2024
Response from Dipesh on 20 Mar 2024
Dear Robert, Thank you for staying at Oakwood Hoel Oike Kyoto. It is great to know that you are satisfied with your stay. Hope to see you again in Kyoto! We look forward to your next visit. Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

10/10 Excellent

Johnston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will feel right at home in this hotel. The frontdesk staff were all able to converse in english fluently and they were professional and helpful to help us with luggage forwarding and sorting us out for a room change. Thank you Goto-San for the kind assistance to offer us the room change. Hotel location is perfect with Nishiki Market and the busy shopping district all within minutes of walk. 7-11 and food options were all around the vicinity of the hotel too. I will highly recommend this hotel for someone looking for a quiet accomodation in Kyoto.
Response from GOTO SHIN on 4 Feb 2024
Dear John san Thank you very much for your kind comment and feedback. We are very sorry for our internal miscommunication not to set-up connecting bed before your arrival. This is not happen as our service again. We will try to improve our service quality and hospitality out-put in future.Beside this, we are truly happy you did enjoy your holiday in Kyoto and please stay with us when you happen to Kyoto in future.I personally miss Singapore food!! and kindly please take good care and nice knowing you here. Yours Faithfully Shinichi Goto Guest Service.Oakwood Hotel Kyoto Oike

10/10 Excellent

Berk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, and friendly staff. Nice quiet area but 10 min walk to the main areas.
Stayed 3 nights in Jan 2024
Response from Dipesh on 23 Jan 2024
Dear Berk Dear Nora, Thank you for staying with us! We appreciate your comment and review. We would also like to say thank you for giving us 5 out of 5. We look forward to seeing you again in the near future. Best regards, Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

8/10 Good

Natdanai

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location with the convenient room.
Stayed 2 nights in Jan 2024
Response from Dipesh on 14 Jan 2024
Dear Natdanai Charoensuk,Thank you very much for choosing Oakwood Hotel Kyoto Oike for your stay in Kyoto. We appreciate your comment and review. We look forward to welcoming you again. Best regards, Dipesh Guest Service Oakwood Hotel Oike Kyoto

10/10 Excellent

Ambreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to subway station. Close to lots of attractions like temples, Nishiki market and Nijo castle.
Stayed 3 nights in Jan 2024
Response from Dipesh on 9 Jan 2024
Dear Ambreen,Thank you for staying with us!We appreciate your comments and feedback. We look forward to serving you again. Best regards, Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from Dipesh on 9 Jan 2024
Dear Sharon,Thank you for staying with us. We appreciate your review. We look forward to hosting you again in the near future.kind regards, Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

8/10 Good

Sachiko, Palo Alto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Dipesh on 5 Jan 2024
sachiko様オークウッドホテル京都御池にご滞在いただきまして、誠にありがとうございます。また、ご感想をお寄せくださいましたこと、心より御礼申し上げます。今後もお客様のご期待に添えますよう日々努めて参ります。次回もご宿泊の機会がございましたら、オークウッドホテル京都御池をご利用くださいますようお願い申し上げます。お客様をお迎えできます日を楽しみにお待ちいたしております。パウデル ディペス ゲスト サービス　オークウッドホテル京都御池

8/10 Good

Jacqueline, Beaumaris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a pleasant hotel about a 10 min walk from the main subway line. Room a great size for Japan but lacked a bath and staff didn’t replace dirty mugs each day.
Stayed 4 nights in Dec 2023
Response from Yiting Guest Service, Oakwood Hotel Oike Kyoto. on 30 Dec 2023
Thank you for staying at Oakwood Hotel Oike Kyoto. We appreciate your comments and feedback. We will improve to provide better service in the future.

10/10 Excellent

Youn Seon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to subway, emperial palace and Gion. Very clean and staff were friendly. Breakfast was also good.
Stayed 7 nights in Dec 2023
Response from Dipesh on 21 Dec 2023
Dear Youn Seon,Thank you for staying with us. We appreciate your good comments and feedback! We look forward to serving you again in the near future. Best regards, Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spacious hotel
This place was very spacious for a hotel I. Japan. The only bad thing about this place is that the subway is not nearby and you have to walk a bit. Will stay here again in the future if I come back to Kyoto
Stayed 2 nights in Dec 2023
Response from Dipesh on 21 Dec 2023
Thank you for staying at Oakwood Hotel Oike Kyoto. We appreciate your review and comments. We look forward to seeing you again in Kyoto! Kind regards, Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

10/10 Excellent

Yuk Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Y.T. Guest Services Oakwood Hotel Oike Kyoto on 10 Dec 2023
Dear Yuk WingThank your reply very much.We are looking forward to seeing you at our hotel.

10/10 Excellent

Lai Shu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is superbly convenient. Staff service is professional and helpful. Housekeeping can be improved by ensuring cleanliness and changing used cups.
Stayed 3 nights in Dec 2023
Response from Dipesh on 10 Dec 2023
Dear Lai Shu, Thank you for staying at Oakwood Hotel Oike Kyoto. We appreciate your review and comments. Our housekeeping will improve in the upcoming days. We hope to see you again in Kyoto!

10/10 Excellent

COZETTE, LOMITA

Stayed 5 nights in Nov 2023
Response from Dipesh on 23 Dec 2023
Dear Cozette,Thank you for your staying at our property.We appreciate your review.We look forward to serving you again in kyoto! Kind regards, Oakwood Hotel Oike Kyoto

10/10 Excellent

YingJun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel, would stay again!
Stayed 1 night in Nov 2023
Response from Guest Service CHAN Oakwood Hotel Oike Kyoto on 5 Dec 2023
Dear YingJun, Thank you for staying at Oakwood Hoel Oike Kyoto. And thanks for taking the time to leave the review. It is great to know that you are satisfied with your stay, wish to see you again in Kyoto!

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Sweta on 21 Nov 2023
Thank you for the 10 out of 10 rating! We are thrilled to know that you enjoyed our service. Your feedback motivates us to continue providing exceptional service to all our customers. Sweta Baral, Guest Service, Oakwood Hotel Oike Kyoto

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Oakwood was a great hotel, convenient walking distance to 2 separate rail lines and numerous bus lines. New, clean and overall a lovely experience
Stayed 5 nights in Nov 2023
Response from Dipesh on 17 Nov 2023
Dear Shannon, Thank you for staying at Oakwood Hotel Oike Kyoto. It is great to know that you are satisfied with your stay, wish to see you again soon! Dipesh Paudel Guest Service Oakwood Hotel Oike Kyoto

10/10 Excellent

Kristine

Stayed 2 nights in Nov 2023
Response from Guest Service CHAN Oakwood Hotel Oike Kyoto on 5 Dec 2023
Dear Kristine, Thank you for staying at Oakwood Hoel Oike Kyoto. And thanks for taking the time to leave the review. It is glad to see that you enjoyed your stay at our hotel. Look forward to seeing you again in Kyoto!