Serena Plaza is located in La Serena. Casa Gabriel Gonzalez Videla Historical Museum and President Gabriel González Videla Regional History Museum are cultural highlights, and some of the area's landmarks include La Serena Lighthouse and Casa Pinera. Observatorio Turístico Collowara and Jardin del Corazon are also worth visiting.
Consider a stay at Serena Plaza and take advantage of a free breakfast buffet, a golf course and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also find perks such as:
A seasonal outdoor pool and a children's pool
An outdoor tennis court, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
Meeting rooms, luggage storage and a 24-hour front desk
A banquet hall
Room features
All 55 rooms boast comforts such as free WiFi and room service.
Other conveniences in all rooms include:
Bathrooms with showers
LED TVs with satellite channels
Fridges, daily housekeeping and phones
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: WiFi (surcharge)
Parking and public transport
Self parking on site (surcharge)
Return airport shuttle (surcharge)
Food and drink
Free buffet breakfast available daily 7:30 AM–10:30 AM
1 restaurant
1 bar
Room service available
Things to do
Children's pool
Fitness centre
Outdoor tennis court
Seasonal outdoor pool
Family friendly
Children's pool
Fridge
Seasonal outdoor pool
Conveniences
Banquet hall
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Business services
Business centre
Meeting rooms
Room amenities
Bathroom
Hairdryer (on request)
Private bathroom
Shower
Entertainment
LED TV
Satellite channels
Food and drink
Fridge
More
Phone
Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Hotel Serena Plaza
Serena Plaza Hotel
Hotel Serena Plaza
Serena Plaza La Serena
Serena Plaza Hotel La Serena
Frequently asked questions
Does Serena Plaza have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool.
How much is parking at Serena Plaza?
Self-parking is available for a fee.
What time is check-in at Serena Plaza?
Check-in begins at 2 PM.
What time is check-out at Serena Plaza?
Checkout is at noon.
Does Serena Plaza provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Serena Plaza located?
Situated in La Serena, this hotel is steps away from La Serena Lighthouse and El Faro Beach. La Serena Beach and Puerta del Mar Mall are also within 1 mile (2 km).
Serena Plaza Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 2 out of 6 reviews" "
10 - Excellent
2
Rating 8 - Good. 2 out of 6 reviews" "
8 - Good
2
Rating 6 - Okay. 2 out of 6 reviews" "
6 - Okay
2
Rating 4 - Poor. 0 out of 6 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 6 reviews" "
2 - Terrible
0
9.0/10
Cleanliness
7.6/10
Staff & service
7.0/10
Property conditions & facilities
Reviews
6/10 Okay
james
7 Nov 2016
Liked: Cleanliness, room comfort
Overpriced
Can get better for less money. Wifi is non existent on one side of hotel, we got to change room to where the wifi was better.
Nos dieron una habitación con vista al mar en el primer piso. La habitación era muy amplia y moderna. El desayuno completo y las instalaciones de la piscina excelentes. Lamentablemente solo nos quedamos un día!
Laura
8/10 Good
Martin
26 Nov 2016
Liked: Cleanliness, room comfort
Hotel envejecido pero sirve
El hotel esta envejecido y se nota. La habitacion tenia olor a humedad y el Wifi no funciono durante toda nuestra estadia (5 dias). La limpieza es buena y en general si estas de visita en La Serena y queres un lugar para domir por el precio esta bien pero no es un hotel nuevo ni moderno.
Martin
8/10 Good
Alex, Santiago
20 Sept 2016
Liked: Cleanliness, staff & service, room comfort
Buena Opción de Alojamiento
La atención del Personal, fue excelente, extrañamente estaba muy vacío a pesar de ser fin de semana largo. Los desayunos muy sencillos pero bien presentados. Las instalaciones de piscina no las utilizamos por razón del clima (que estaba muy helado) pero desde fuera se veían limpias.