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“We had a pleasant stay. Rio Serrano +spa hotel has provided a very luxurious experience during our stay. Staff are friendly and nice. ”

“早餐豐富， 職員服務好。免費機場接送服務周到， 負責， 方便”

“I easily give 5-stars; it has brand-new cozy and stylish rooms, also it is surrounded by such beautiful, rich history right outside your door. Staff is very friendly and professional. The Paris-Londres cobblestone streets added beautiful colonial charm ; as it is located in the Santiago’s centre , you are steps away from some of Santiago's best attractions, like the Centro Cultural Palacio de La Moneda and the National Library. Despite it is in the centre, I felt safe. Of course you need to be……

“酒店位置很好，房間整潔，酒店職員態度很友善，尤其是接待處職員Leslie , 十分友善，介紹很多聖地牙哥的旅遊資訊給我，我有問題時也很熱心幫助我。”

“Excepto que la sábana estaba un poco sucia, todo lo demás estaba bien. Me encontré con una habitación con un inodoro con mal olor y la recepción rápidamente me ayudó a cambiar de habitación.”

“客房可以接受，職員服務可以”

“Overall, it is a very nice hotel. Like apartment, you have kitchen, bathroom, living room and so on. Not so many choices but good breakfast. It’s not safe in Calama, so it’s a good idea to choose a hotel like this with gate and security. ”

“住宿的那一晚有個婚禮很吵一直到半夜3am都有重金屬打擊樂的聲音吵得睡不著覺， 酒店沒有提前告知， 事後反應了也沒有什麼回應， 感覺很不好。 除此之外， 工作人員還是都很熱情服務的。”

“We booked Grey III navigation from Refugio Grey back to Hotel Lago Grey. However, the ferry was cancelled without any notice. We need to purchase an expensive WiFi package in Refugio Grey in order to WhatsApp the hotel for the information. The sudden cancellation of the ferry without any early notice made so much trouble that we needed to rush back to Refugio Paine Grande for another ferry to Pudeto then caught the shuttle of hotel. From Refugio Grey to Paine Grande, it was a 11km hike! Such……

“服務人員很親切，早餐還不錯，房間還蠻乾淨的，有附兩瓶水，整體的感覺蠻好的，還有機場的接駁”

“很喜欢早餐的水果，选择很丰富”

“no hay persona maneja el estacionamiento, y los guadias no pueden ayudar nada.Dimos tres vueltas al hotel y a nadie le importaba el aparcamiento.”

“very good and nice hotel...”