Lacock Pet-friendly Hotel

"The location of this hotel is GREAT. Everything is walkable. We selected a rate offered on Expedia that included valet parking(convenience) and buffet breakfast (excellent). We booked “premium king” which is NOT a Canadian or American King size bed. It is more like a queen. I learned that you really need to book a TWIN bed room. Then ask them to “zip” the 2 twin beds together. Also be careful when you check out, we had prepaid on Expedia (3 months prior when I booked) but the booking didn’t show this and they wanted to charge me.I had my receipt indicating PAID and this took a number of calls and digging and explaining from their side. BE CAREFUL. The reception staff were friendly sorting this out. I just found it fishy. "

"Budget hotel and more like a student flat. Check in staff not very interested in helping. Bar poorly staffed and menu pretty rubbish. Room clean but sparse. A lot of noise throughout the night made for a poor night's sleep. Breakfast average, poor quality sausages, freezong cold plates. Budget at best "

"The room was very clean & comfortable, including the bed. The staff were very friendly and helpful, in particular Bobo, who went out of his way to give us sliced limes to go in our gin and was such a lovely cheerful guy with a great sense of humour."

"Hotel used to be lovely. Now very tired. room had a layer of dust under furniture that looked like it hadn't been cleaned properly for years. Wifi didn't reach the room reliably and TV wasn't connected to aerial. The lounges are worn and they don't reserve some space for residents so you may not be able to use public areas unless you book them. Oh, and don't be a vegetarian."

"Room was clean didn’t use parking "