All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It was clean and quiet place to stay. Staff was very friendly as well.
Samiullah
Stayed 1 night in May 2024
Response from Hotel Management on 4 May 2024
Dear Guest, thank you for your valuable feedback. We are delighted that you had a pleasant and comfortable stay with us and liked our rooms and enjoyed our food, ambiance, team, and the service they provide you with. We look forward to welcoming you back soon. Regards
Dear Guest, thank you for your valuable feedback. We are delighted that you had a pleasant and comfortable stay with us and liked our rooms and enjoyed our food, ambiance, team, and the service they provide you with. We look forward to welcoming you back soon. Regards
The check in process was ridiculous. They made us wait for an hour later than normal check in time. Staff were pleasant and tried their best
Maleeha
Stayed 1 night in Feb 2024
Response from Hotel Management on 4 May 2024
Dear Guest, thank you for your valued feedback. We are delighted that you had a pleasant and comfortable stay with us and liked our rooms, enjoyed our food, ambiance, team, and the service they provided you with. Furthermore, we assure you that we duly noted your concerns and will work towards improvement and team training and development accordingly. We look forward to welcoming you back soon. Regards
8/10 Good
Rafiq
24 Apr 2024
Good Location, good rates and comfortable
Rafiq
Stayed 3 nights in Apr 2024
Response from Hotel Management on 24 Apr 2024
Dear Mr. Rafiq, Thank you for sharing your experience at Avari Xpress Gulberg Lahore. We appreciate that you took the time to mention the things you enjoyed, as well as the areas we need to improve. Your business is much appreciated and we shall do our very best to continue to give you the kind of service you deserve. Thank you once again for your valuable feedback and we hope to have the pleasure of serving you again in the future. Sincerely, Hotel Management
It’s good place to Stay staff very courteous
Shopping places near
Rooms and hotel supper clean
Everyone’s welcome you from parking to your room
Majid
Stayed 1 night in Apr 2024
Response from Hotel Management on 23 Apr 2024
Dear Valued Guest,Thank you for sharing your experience at Avar Xpress Gulberg Lahore. We are glad to know that you enjoyed your stay with us. We appreciate your kind compliments about our hotel, service and facilities.Thank you once again for your valuable feedback and it will be our pleasure to offer you another delightful experience in future.Sincerely,Hotel Management
The front desk to the dining and the room cleaning staff are excellent they all make them self known to you give salaam every morning make you feel at home
Some of the names I’ve met and on my stay here are neeraj breakfast Faisal front desk mehtab room cleaning are all good ambassadors for the hotel and would recommend this hotel highly
Thanks for making the stay for me and my family so friendly and safe Jzk
Nadeem
Stayed 3 nights in Apr 2024
Response from Mr. Olivier Francais on 22 Apr 2024
Dear Guest,Thank you so much for taking the time to share your valuable review with us. We greatly appreciate your recognition of our efforts. It is our goal to exceed our customers' expectations, and knowing that we have accomplished that with you is truly rewarding. Your satisfaction is what motivates us to continually improve and deliver exceptional experiences. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore
Very friendly helpful and professional staff and great location
Naheed
Stayed 3 nights in Mar 2024
Response from Hotel Management on 18 Mar 2024
Dear Ms.Naheed,Thank you for sharing your experience at Avari Xpress Gulberg Lahore. We are glad to know that you enjoyed your stay with us. We appreciate your kind compliments about our hotel, service and facilities.Thank you once again for your valuable feedback and it will be our pleasure to offer you another delightful experience in future.Sincerely,Hotel Management
Dear Mr. Saad,Thank you for sharing your experience at Avari Xpress Gulberg Lahore. We are glad to know that you enjoyed your stay with us. We appreciate your kind compliments about our hotel, service and facilities.Thank you once again for your valuable feedback and it will be our pleasure to offer you another delightful experience in future.
Dear Mr. Daanish,Thank you for sharing your experience at Avari Xpress Gulberg Lahore. We are glad to know that you enjoyed your stay with us. We appreciate your kind compliments about our hotel, service and facilities.Thank you once again for your valuable feedback and it will be our pleasure to offer you another delightful experience in future.
8/10 Good
Rashid
7 Feb 2024
Liked: Staff & service, amenities
Cleaning staff Razia was very courteous
Rashid
Stayed 4 nights in Feb 2024
Response from Hotel Management on 7 Feb 2024
Dear Mr. Rashid,Thank you for sharing your experience at Avari Xpress Gulberg Lahore. We are glad to know that you enjoyed your stay with us. We appreciate your kind compliments about our hotel, service and facilities.Thank you once again for your valuable feedback and it will be our pleasure to offer you another delightful experience in future.
Dear Mr. Raheel,Thank you for sharing your experience at Avari Xpress Gulberg Lahore. We are glad to know that you enjoyed your stay with us. We appreciate your kind compliments about our hotel, service and facilities.Thank you once again for your valuable feedback and it will be our pleasure to offer you another delightful experience in future.Sincerely,Hotel Management
Dear Mr. Nadeem, Thank you for sharing your experience at Avari Xpress Gulberg Lahore. We are glad to know that you enjoyed your stay with us. We appreciate your kind compliments about our hotel, service and facilities.Thank you once again for your valuable feedback and it will be our pleasure to offer you another delightful experience in future.Sincerely,
8/10 Good
Amer
28 Jan 2024
Amer
Stayed 8 nights in Jan 2024
Response from Hotel Management on 30 Jan 2024
Dear Mr. Amer,Thank you so much for your positive rating. We are glad to know that you enjoyed your stay with us. If there's anything we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back and providing you with another exceptional experience in the future.
Excellent customer service and all staff members are very helpful and friendly.
Noman
Stayed 3 nights in Jan 2024
Response from Hotel Management on 23 Jan 2024
Dear Mr. Noman,Thank you for sharing your experience at Avar Xpress Gulberg Lahore. We are glad to know that you enjoyed your stay with us. We appreciate your kind compliments about our hotel, service and facilities.Thank you once again for your valuable feedback and it will be our pleasure to offer you another delightful experience in future.Sincerely,Hotel Management
8/10 Good
Irfan
24 Dec 2023
Irfan
Stayed 2 nights in Dec 2023
Response from Hotel Management on 26 Dec 2023
Dear Mr. Irfan,Thank you so much for your positive rating. We are glad to know that you enjoyed your stay with us. If there's anything we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back and providing you with another exceptional experience in the future.Sincerely,Hotel Management
10/10 Excellent
Raheel
9 Dec 2023
Raheel
Stayed 1 night in Dec 2023
Response from Hotel Management on 11 Dec 2023
Dear Mr. Raheel,Thank you so much for your positive rating. We are glad to know that you enjoyed your stay with us. If there's anything we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back and providing you with another exceptional experience in the future.Sincerely,Hotel Management
Dear Mr. Irfan,Thank you so much for your positive rating. We are glad to know that you enjoyed your stay with us. If there's anything we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back and providing you with another exceptional experience in the future.Sincerely,Hotel Management
8/10 Good
Meraj
30 Nov 2023
Meraj
Stayed 1 night in Nov 2023
Response from Hotel Management on 8 Dec 2023
Dear Valued Guest,Thank you so much for your positive rating. We are glad to know that you enjoyed your stay with us. If there's anything we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back and providing you with another exceptional experience in the future.Sincerely,Hotel Management
Dear Mr. Ahmed,Thank you for taking time to write your feedback and it holds the utmost value for us. We would like to apologize for the service shortfalls that you encountered during your stay. Your concerns have been highlighted to the relevant department for corrective measures.Thank you once again for your valuable feedback and we hope to have the pleasure of serving you again in the future.
Dear Mr. Syed, Greetings from Avari Xpress Gulberg!Thank you for sharing your experience at Avar Xpress Gulberg Lahore. We are glad to know that you enjoyed your stay with us. We appreciate your kind compliments about our hotel, service and facilities.Thank you once again for your valuable feedback and it will be our pleasure to offer you another delightful experience in future. Best Regards,Hotel Management
My room is dirty and the bathroom water is leaking
Ahmed
Stayed 1 night in Sep 2023
Response from Hotel Management on 30 Sept 2023
Dear Mr. Ahmed,Greetings from Avari Xpress Gulberg!Thank you for taking time to write your feedback and it holds the utmost value for us. We would like to apologize for the service shortfalls that you encountered during your stay. Your concerns have been highlighted to the relevant department for corrective measures.Thank you once again for your valuable feedback and we hope to have the pleasure of serving you again in the future.Best Regards,Hotel Management
6/10 Okay
Verified traveller
28 Sept 2023
Verified traveller
Stayed 1 night in Sep 2023
Response from Ramsha Imtiaz Brand & PR Manager on 19 Oct 2023
Dear Guest,Thank you so much for taking the time to share your valuable review with us. Our team takes great pride in delivering top-notch service, and it's heartening to know that our efforts have made a positive impact on your stay. We will make sure to share your kind words with our entire Team, as they are the ones who work diligently to ensure every guest feels comfortable and cared for. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Hotel Management
Dear Mr. AhmedWe are truly sorry to hear that your stay fell short of your expectations. Please accept our sincere apologies for any inconvenience or discomfort caused during your time with us. We strive to create an exceptional experience for each guest, and it is disheartening to learn that we failed to meet your needs. we hope to have the pleasure of serving you again in the future.Sincerely,Hotel Management
4/10 Poor
Verified traveller
19 Jul 2023
Disliked: Staff & service
Disappointed
Having stayed here on a few occasions, i was disappointed at how poor the service was. The staff were stingy - would only give me one coffee sachet and whitener. When i asked for more, they would make me wait for 20 minutes. This happened 3 times in two days so want a one off but some sort of cost saving measure!
Verified traveller
Stayed 2 nights in Jul 2023
Response from Hotel Management on 20 Jul 2023
Dear Valued Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience.Sincerely,
The stay was really nice we enjoyed the room and food but
Amber
Stayed 1 night in May 2023
Response from Mr. Olivier Francais on 10 Jul 2023
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore
Dear Guest, thank you for your valued feedback. We regret that you had an unpleasant experience with us and sincerely apologize for any inconvenience caused. We assure you that we duly noted your concerns and will work towards improvement team training and development accordingly. We do hope you will give us a chance to rectify your experience with us. Best Regards
Amazing experience
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Model town & Gulberg Lahore
Asim
10/10 Excellent
Verified traveller
Business traveller
24 Aug 2022
Liked: Cleanliness, staff & service
Good stay
Verified traveller
Stayed 1 night in Aug 2022
Response from Avari Xpress on 26 Aug 2022
Dear Guest, thank you for your valued feedback. We are delighted that you had a pleasant and comfortable stay with us and liked our rooms, enjoyed our food, ambiance, team and the service they provided you with. We look forward to welcoming you back soon. Regards
Very Happy. Lots of restaurants near by Will stay here again. Staff was very professional. Place was clean and close to everything
rana
Stayed 1 night in Jul 2022
Response from Avari Xpress on 26 Jul 2022
Dear Guest, thank you for your valued feedback. We are delighted that you had a pleasant and comfortable stay with us and liked our rooms, enjoyed our food, ambiance, team and the service they provided you with. We look forward to welcoming you back soon. Regards
Dear Guest, thank you for your valued feedback. We are delighted that you had a pleasant and comfortable stay with us and liked our rooms, enjoyed our food, ambiance, team and the service they provided you with. We look forward to welcoming you back soon. Regards
It was my first time in this hotel ,front desk staff , mr Aizaz Wes very helpful and friendly
Shakeel
Stayed 1 night in Jan 2022
Response from Avari Xpress Lahore on 14 Jan 2022
Dear Guest, thank you for your valued feedback. We are delighted that you had a pleasant and comfortable stay with us and liked our rooms, enjoyed our food, ambiance, team and the service they provided you with. We look forward to welcoming you back soon. Regards
Dear Guest, thank you for your valued feedback. We are delighted that you had a pleasant and comfortable stay with us and liked our rooms, enjoyed our food, ambiance, team and the service they provided you with. We look forward to welcoming you back soon. Regards
Dear Guest, thank you for your valued feedback. We are delighted that you had a pleasant and comfortable stay with us and liked our rooms, enjoyed our food, ambiance, team and the service they provided you with. We look forward to welcoming you back soon. Regards
10/10 Excellent
ZUBAIR
Travelled with family and small children, Business traveller
Hassnain Ali was a very helpful person and very accommodating. Due to a computer glitch there was a delay in check in but he made it up very well and his attitude towards the whole situation was amazing. I enjoyed staying here. He and his team do focus on customer service.
Will surely come again soon.
ZUBAIR
Stayed 2 nights in Nov 2021
Response from Avari Xpress Lahore on 10 Nov 2021
Dear Guest, thank you for your valued feedback. We are delighted that you had a pleasant and comfortable stay with us and liked our rooms, enjoyed our food, ambiance, team and the service they provided you with. We look forward to welcoming you back soon. Regards
Dear Guest, thank you for your valued feedback. We are delighted that you had a pleasant and comfortable stay with us and liked our rooms, enjoyed our food, ambiance, team and the service they provided you with. We look forward to welcoming you back soon. Regards
10/10 Excellent
Badar
12 Sept 2021
Liked: Cleanliness, staff & service, room comfort
Place to stay for sure !!!
Check in process is easy ! Room service is quite good ! Nice and clean ! Following covid SOPs ! … overall had a good time .. recommended
I will definitely stay here again recommend
Badar
Stayed 2 nights in Sep 2021
Response from Avari Xpress Lahore on 12 Sept 2021
Dear Guest, thank you for your valued feedback. We are delighted that you had a pleasant and comfortable stay with us and liked our rooms, enjoyed our food, ambiance, team and the service they provided you with. We look forward to welcoming you back soon. Regards
Dear Guest, thank you for your valued feedback. We are delighted that you had a pleasant and comfortable stay with us and liked our rooms, enjoyed our food, ambiance, team and the service they provided you with. We look forward to welcoming you back soon. Regards
Dear Guest, thank you for your valued feedback. We are delighted that you had a pleasant and comfortable stay with us and liked our rooms, enjoyed our food, ambiance, team and the service they provided you with. We look forward to welcoming you back soon. Regards
Dear Guest, thank you for your valued feedback. We are delighted that you had a pleasant and comfortable stay with us and liked our rooms, enjoyed our food, ambiance, team and the service they provided you with. We look forward to welcoming you back soon. Regards
This place was excellent, clean, friendly staff, very professional, lovely atmosphere, security. I was traveling alone I felt very safe here. Next door is a grocery store and small plaza with a Gloria Jeans definitely worth the stay especially for foreigners, don’t miss it!
Verified traveller
Stayed 1 night in Jul 2021
Response from Avari Xpress Lahore on 31 Jul 2021
Dear Guest, thank you for your valued feedback. We are delighted that you had a pleasant and comfortable stay with us and liked our rooms, enjoyed our food, ambiance, team and the service they provided you with. We look forward to welcoming you back soon. Regards
Good hotel and friendly staff. Shame the hot water wasn’t hot. Had to bathe in tepid water
Imran Chaudhry
Stayed 1 night in Apr 2021
Response from Avari Xpress Lahore on 20 May 2021
Dear Guest, thank you for your valued feedback. We regret that you had an unpleasant experience with us and sincerely apologize for any inconvenience caused. We assure you that we duly noted your concerns and will work towards improvement and team training and development accordingly. We do hope you will give us a chance to rectify your experience with us. Best Regards
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Lahore
Verified traveller
Stayed 1 night in Apr 2021
Response from Avari Xpress Lahore on 25 Apr 2021
Dear Guest, thank you for your valued feedback. We are delighted that you had a pleasant and comfortable stay with us and liked our rooms, enjoyed our food, ambiance, team, and the service they provided you with. We look forward to welcoming you back soon. Regards
Dear Guest, thank you for your valued feedback. We are delighted that you had a pleasant and comfortable stay with us and liked our rooms, enjoyed our food, ambiance, team and the service they provided you with. We look forward to welcoming you back soon. Regards
10/10 Excellent
Verified traveller
Travelled with family, Travelled with family and small children, Business traveller
Always stay here before my flights out of Pakistan, and usually with family on Lahore trips. The front desk staff here is amazing, very accommodating and helpful, also speak good english. Were able to help me with printing out some copies for my passport for a last minute flight switch, and also the whole hotel was super clean during the covid pandemic which is necessary for comfort at the moment.
My dad was thoroughly satisfied by the cleanliness, the staff and food service throughout his stay. Thank you for maintaining the amazing standards and hope to see you guys next trip!!
Hamza Nadeem
Richa Leathers
Verified traveller
Stayed 1 night in Jan 2021
Response from Avari Xpress Gulberg on 31 Jan 2021
Dear Guest, thank you for your valued feedback. We are delighted that you had a pleasant and comfortable stay with us and liked our rooms, enjoyed our food, ambiance, team and the service they provided you with. We look forward to welcoming you back soon. Regards
Dear Guest, thank you for your valued feedback. We are delighted that you had a pleasant and comfortable stay with us and liked our rooms, enjoyed our food, ambiance, team and the service they provided you with. We look forward to welcoming you back soon. Regards