Crown Point Lake County Historical Museum Hotels

"Didn’t need AC"

"Had booked a non smoking room but smelled like cigarettes. Fortunately staff was kind enough to set me up in another room. "

"Room smelled of chlorine/musty. No chair to sit in- only desk chair. No towel racks to hang towels- lights in room all motion activated- go out if you are still. Guests yelling , slamming doors at 1:30, 2:30am and bed so soft in middle you roll to middle. No staff at desk upon checking out to get a receipt and no one answered the bell. Hair in the sink and on back of toilet on check in. No maid service. Not a great place to stay "

"Location is close enough to restaurants, but not in the middle of traffic. Mall across the street. Facility was clean and the STAFF WERE ALL FRIENDLY!!!!! "

"Very good not a disappointed moment "

"Great stay"

"If it wasn’t for the manager Elijah, I would definitely give the hotel a bad rating. When we got to the room it wasn’t the room we paid for. Having mobility challenges I asked for a room with a roll in transfer shower. We received a walk in shower instead. So the manager moved us to the correct room. He explained the system had the wrong type room assigned to the one we were given. When we got to the correct room we find a broken table. So the manger had to replace it. Then there was no shower soap in the container in the shower. So the manager had to get that replaced. The shower floor was too slippery for handicapped people. Had to be very careful not to fall. Not to mention the water never got hot. Warm enough to take a decent shower but not hot. All in all there were too many problems that could have been avoided in there was a good quality control system in place. Thanks to Elijah for showing us he cared. Would I return to this hotel, probably not!"

"Cable did not work, there was no breakfast left for us, and they refused to add more "

"Breakfast was not very good. Service was mediocre. Pool was closed without any notice. "