Santiago Lake Esmeralda Hotels

"The staff were wonderful and did a great job."

"Wonderful place. Very kind people, clean rooms. "

"Cold showers the entire stay here, in the middle of winter. Unbelievable. It's a known issue as the front desk says you have to let the water run for an astonishing 30 minutes and "maybe" the water will get warmer. It's one thing to have an unexpected issue, but to rent rooms with such a glaring issue in winter hoping no one will complain is pretty unacceptable. Also make sure you know that the included breakfast is at the restaurant and you have to verify with them that's what you're getting,...

"The hotel room with its convenient bar fridge and microwave and kitchen, the decor of the room and the hotel in general, the hotel’s location, the service, and the amazing buffet on a rooftop terrace were excellent for the price. We were very pleasantly surprised! We were within a few block walk of the Plaza des Armas and the park at Cerrado Santa Lucia. I also want to give a shout-out to Miguel at the front desk who was very helpful and booked us a taxi to the airport. "

"Great location "

"The staff were all so incredibly nice!!! The hotel was beautiful too!!"

"The hotel is well situated, clean, the staff are polite, friendly and helpful. Th Ed room was perfect. The price was also extremely reasonable. Walter on reception was especially helpful. Thank you. "

"Very friendly staff, excellent location. Continental breakfast was very filling and restaurant food was very good."

"It was a very comfortable stay fir my first overnight stay in Santiago. "

"Very central location. Most city landmarks at walking distance. Friendly staff."

"Great hotel and easily accessible to the markets. Highly recommend this location!"

"Great hotel! Very centric, clean and comfortable room and great service and staff. Next door restaurant offered breakfast for hotel guests, the staff was super friendly and accommodating and breakfast and coffee were good. Would stay again and recommend. "

"The hotel is located at the prime spot, great place to do shopping and good restaurants around. "

"Staff is amazing. Building is beautiful and so well preserved. Excellent stay."