Check in was smooth, we got the 2 bedroom superior room with balcony. Room was in very good condition, spacious and clean. We loved the balcony area. Hotel provided wifi, tv with streaming channels-Utensils, plates etc were in the full kitchen. Microwave, oven, fridge too. Staff was always pleasant and helpful, front desk sometimes is empty/closed but you can just text them and they send someone to assist right away. We stayed 4 days and they didn't change towels, or bring toilet paper unless we requested it. Pool was good, never crowded and as with any other pool you need to supervise your kids because far end gets deep. overall I have no complaints. Keep in mind this is a budget motel, don't expect luxury. My family and I were very satisfied and will return.