Indoor water park only open on the weekends. They have a water warning, so do not consume. My room was okay. Clean and the staff was so nice. This location is definitely convenient
Suha
2025 年 7 月入住 2 晚
2/10 糟糕
Carlos
与家人及幼儿出行, 与家人出行
2025 年 7 月 23 日
Staff was okay but what we really didn’t like was that the central air conditioning was not functioning properly and they only provided one fan, there was no windows any air flow and we had 4 kids with us. We ask for another room and they said they were booked. So we asked for them to check us out and that we wanted them to do a fully refund, we check out like around 10 pm or 11 pm . This happened the 4th of July this year, I have been calling because I have not received the refund yet and nobody answered the call for me. Very disappointed with the service.
Carlos
2025 年 7 月入住 2 晚
8/10 还可以
Hernan
与家人及幼儿出行, 与家人出行
2025 年 7 月 23 日
满意:清洁度、员工和服务、服务设施
The location was excellent, and the stay and service were also very good. However, the hotel’s condition was quite poor. Many areas looked neglected and seemed to lack proper maintenance. Some parts even appeared abandoned.
I will be back great expirience
Hernan
2025 年 7 月入住 1 晚
2/10 糟糕
Marilyn
与家人出行
2025 年 7 月 19 日
不满意:员工和服务、服务设施、住宿条件和设施
This place is so run down! They didn’t have working A/C anywhere in the property! The water was contaminated not drinkable! The pool was dirty and the hot tub didn’t work. Half of the water park was closed/ not working. soda machines broken, No burgers not enough food oppositions. The staff young, careless and always on their phones. I will never go to this place again!! Terrible experience!!
Marilyn
2025 年 7 月入住 3 晚
8/10 还可以
Beverly
与家人出行
2025 年 7 月 16 日
满意:清洁度、服务设施、住宿条件和设施
Property short on staff but not super big deal. Complementary breakfast provided. Easy to find places for food.
Beverly
2025 年 6 月入住 1 晚
6/10 一般
Rafail
2025 年 7 月 15 日
满意:员工和服务
It was a great place some time. Not popular anymore and everything goes down.
Rafail
2025 年 7 月入住 2 晚
4/10 很差
Linda
2025 年 7 月 15 日
满意:清洁度
Could not even get batteries for tv remote or a working coffee pot although we texted, called and went to front desk with no result. Husband was in car accident 2 days prior and all we were able to do was watch tv. Attempted to reeach a manager by phone two separate days. Not always one on duty apparently and general manager has not responded to my email.
Linda
2025 年 7 月入住 2 晚
2/10 糟糕
Dana
与家人及幼儿出行, 商务旅客
2025 年 7 月 14 日
不满意:住宿条件和设施,清洁度
Hotel looks like it hasn't been updated in decades. There was an active water leak in the ceiling of the arcade with black mold growing. No AC where the event (a dance competition) was held causing the dance competition to have to supply giant fans. Water was dripping from the ceiling where the event was held as well. There was a boil water advisory due to decreased water pressure in the water tower SINCE MAY!! The hotel room had a odor that smelled like sewer. Refused to have my children swim in the water park, instead bought day passes for Kalahari. I ended my stay early due to the poor conditions of the hotel. Would not recommend staying at this "resort" as they call it.
Dana
2025 年 7 月入住 3 晚
2/10 糟糕
Marcin
与家人出行
2025 年 7 月 10 日
不满意:清洁度、服务设施、住宿条件和设施
It was dirty near the pool. There was fuel standing with cans near the pool. It was dirty and slippery. The room was terrible and messy. I called 7 times for the TV remote control, it was never brought. The elevator was dirty and the service was terrible. I would like to try to get some money back. I do not recommend it, never again.
Marcin
2025 年 7 月入住 2 晚
2/10 糟糕
Rafael
2025 年 7 月 9 日
不满意:住宿条件和设施,服务设施
N
Rafael
2025 年 7 月入住 2 晚
10/10 超赞
Jimmy
2025 年 7 月 8 日
满意:清洁度、服务设施、住宿条件和设施
Very good experience
Jimmy
2025 年 7 月入住 2 晚
10/10 超赞
Francisco
2025 年 7 月 6 日
满意:清洁度、服务设施、住宿条件和设施
Es un lugar muy hermoso
Francisco
2025 年 7 月入住 2 晚
8/10 还可以
kelli
2025 年 7 月 6 日
满意:住宿条件和设施
I loved our entire trip but what they need to let ppl know that u cannot swim in the lake it's literally closed due to bacteria and not safe to swim
kelli
2025 年 7 月入住 3 晚
4/10 很差
Jose
与配偶出行
2025 年 7 月 6 日
不满意:清洁度
Very disappointed stay here a lot but this time we were forced to stay in building 5 our jacuzzi didn’t work for the 5 days we stood when we checked in our room had something in freezer busted and no e cleaned it no utensils no ironing board or iron what a happened to this place use to be our favorite but falling apart more and more no water pressure in shower
Jose
2025 年 7 月入住 3 晚
2/10 糟糕
MARINA
2025 年 7 月 6 日
不满意:清洁度、员工和服务、住宿条件和设施
No AC in the room for whole stay. 77 degrees in the room and some noise all day and night. Sink in the kitchen is broken. No coffee machine. No cleaning supplies in the kitchen. No hair dryer. We started complaining after checking in at 4pm. On the second day after complaining to supervisor to supervisor at 3pm they fixed sink, bring the coffee machine and hairdryer.
MARINA
2025 年 7 月入住 2 晚
2/10 糟糕
Paulette
与家人出行, 与配偶出行
2025 年 7 月 5 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Couldn’t use the water not safe, the check in process extremely slow. The mattress was very uncomfortable hotel needs renovation asap.i will never visit this resort ever, or will i recommend anyone to visit it. And I Am Being Very Generous with my review. And upon check out she gave me some one else review.
Paulette
2025 年 7 月入住 1 晚
2/10 糟糕
Imane allah
与家人及幼儿出行
2025 年 7 月 4 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
customers service is very bad
Imane allah
2025 年 7 月入住 1 晚
8/10 还可以
Robert
团体旅客
2025 年 6 月 30 日
满意:清洁度、服务设施、住宿条件和设施
Great location in the Pocono. The room was large and comfortable. The shower was okay but could be updated.
Robert
2025 年 6 月入住 2 晚
6/10 一般
Igor
与配偶出行
2025 年 6 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
I was in this property last year and now I seen big difference. Thay remove all from kitchen-everything. Why needed dishwasher now?. On every site on internet not mentioned about that.I coming to property and expect to make my own food but I couldn't do that and going to restaurant.
Igor
2025 年 6 月入住 2 晚
6/10 一般
Oluwafemi Denzel
2025 年 6 月 28 日
Oluwafemi Denzel
2025 年 6 月入住 2 晚
4/10 很差
J
2025 年 6 月 28 日
Elevator from the first floor was broken so had to carry luggage up a full flight before finding the other elevator. Narrow hallways on the second floor when trying to find the elevator that will take you to the upper floors. No outlets by the beds so could not use a CPAP machine. Asked for an extension cord…never got one. Toilets were not normal height. They are the same height as the garbage cans in the room! As people that are 6 feet it was challenging to stand back up. The rooms were a good size just needs to be updated.
J
2025 年 6 月入住 4 晚
2/10 糟糕
Birchell
2025 年 6 月 27 日
不满意:清洁度
Birchell
2025 年 6 月入住 2 晚
2/10 糟糕
Carissa
与家人及幼儿出行
2025 年 6 月 27 日
不满意:清洁度、服务设施、住宿条件和设施
No elevator or ac in the room and everywhere is dirty
Carissa
2025 年 6 月入住 1 晚
2/10 糟糕
Christine
与家人出行
2025 年 6 月 26 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We went to check in and the elevators were down. My 77 yr old father would of had to walk 3 flights of steps. The air conditioning was not working so the rooms were hot.we didnt stay and i want a refund. I will never go back. Its suppose to be a big great resort but nothing works. And u cant drink the water.