赛伦塞斯特Lakeside滑雪与唤醒附近酒店

“Good spa hotel handy for touring the area Food very good Staff very friendly Only down side poor parking and needs more electricity charging points”

“環境靈靜，房間整潔但略細，早餐豐富。”

“Very good location, easy to connect to all main tourist sites. Few supermarkets nearby (few minutes by foot). Host is very helful.”

“有冷氣，位置非常好，距離超市，巴士站，大教堂，都非常近！可惜，櫃台服務人員，態度很冷淡！我們本來只預定了最基本的房間 8 晚，但他們卻給我們一大間 apartment，共有超過10張 6尺雙人床那麼大！我們很害怕被加價，不過幸好沒有！可是進飯店，搭電梯出來，要走很遠很遠，還要上 26個階梯，沒電梯！中間要開關 7 扇門，門很厚重！而我們的行李共有 80 公斤，所以很艱苦！設備很不錯，有免費的膠囊咖啡，唐寧茶可喝，有小冰箱，有小小一瓶真正的鮮奶！網路上，這家飯店的apartment，都是附有小廚房，有廚具，可是我們住到的apartment，沒有廚房廚具，而是附有一間客廳，有一台很大的新的LG 電視，可是不能看！還好臥房有一台比較小的舊電視可以看。Wifi 常斷線，最恐怖的是：晚上10點半之後，絕對沒熱水可以洗澡！不幸的是，今年的夏天，英國多雨又冷，晚上常15度C以下！賽倫塞斯特大概被觀光客騷擾得很煩，對觀光客比較不歡迎，不友善！賽倫塞斯特是「科茲窩丘陵」的中心，方便搭巴士去周圍很多美麗的小鎮，村落！”

“从伦敦坐大巴上午到达酒店，由于下雨就在酒店大堂暂时休息。酒店人员很热情，房间整理好后立即提前给办理了入住手续并升级了房间。升级的房间太好了，大床，大房间，大浴室。虽然是9月，外面下雨刮风白天只有14度，房间暖气很给力！乡下很安静，交通很便利。餐饮很美味而且价格合理。非常适合自驾休闲度假。酒店有电水壶和usb接口。”

“Location”

“Great place, clean room and friendly staff. Would recommend. ”

“The room we stayed was very hot in May 2019, only a fan and no air condition.”

“Lovely old pub. Tired rooms. Staff lovely.”

“I loved the location. The room was very welcoming and so clean. The staff were very helpful and the breakfast was cooked to perfection.”

“Good experience of staying”

“Unser Aufenthalt war vom check-in bis zum check-out hervorragend. Personal, Sauberkeit, Komfort, Essen alles top!”

“Very clean and new , good location,self check-in was easy,luckily , as we couldn’t contact management by phone ! Overall very good all round”

“A good overnight stop on our journey to the south coast! Very friendly staff in the bar welcomed us, and were extremely helpful. Nicely decorated and spacious rooms. A good choice of decent meals on the bar menu available in the pub, so convenient not having to dine elsewhere. Excellent value, and both the evening and morning staff were great. Yes, a bit of road noise, and extractor noise heard in our 2 rooms, but we are used to silent nights living in a rural location!”

“Very convenient well placed definitely in line for a 2nd visit”

“Very clean property, helpful staff, great pool and sauna, great stay”

“Convenient, near to the city centre and the bus terminal. Not good choice for family, especially about the bathroom setup. The shower is fixed on the wall, while the sink is too high for kid”

“I stayed overnight on Wednesday 3 June. On the Thursday morning I got up to find there was no hot water in my room. I had to wash and shave using cold water. Most unsatisfactory. I went to reception and the staff there was most unhelpful. I asked to make a formal complaint and asked the manager to contact me by phone or email. No follow up has been forthcoming. I feel robbed as I paid quite a high price for the room and in my opinion have not been given the customer service anyone would……