Srinagar Lal Chowk Hotels

"Staff at restaurant was untrained. They don't know what to serve at what time and moreover they lack basic servicing & communication skills. General Manager of the property doesn't have a courtesy to meet and address guests grievances and look at service deficiency."

"Good things: Staff were honest and well behaved. Whenever we needed anything,they would come and attend. Things not satisfactory: Bed height in our room was too low,approx 1.5 feet high, difficult to use especially if you have any elderly person with you. There is no lift . The complementary breakfast and food available is extremely limited,don't go by the extensive printed menu available in the room. The hotel would not provide any water,tea/coffee sachets unless it was asked for every...

"This hotel neither provided dinner nor breakfast in their package which other hotels offer in the price range charged by this hotel. In fact the rates of this hotel are as per four star hotel but its surprising that they do not provide even breakfast. We had to suffer because of it. The room was clean but hotel condition from outside is not so good."

"The property is nice and the service is good. The staff is friendly and helpful as well. Food was good, breakfast had multiple varieties as well. Had a nice experience there!"

"Quite old hotel and not renovated properly. We could easily found cockroaches in bathroom, bathroom were so old and dirty. Lobby area was good and hotel location is good. Prices are too high compared to any capital city hotel."

"Budget hotel, as per hotels.com photos & actually different, Breakfast ok but hotel owner very nice & fully helpful, "

"First of all I was put not into Alif Laila but in another House Boat "Gulfaam". With very poor cleaning and service. It was a bad experience. No bills given for food bills, but charged."

"Booking was denied by the hotel. Customer service was not at all helpful. Had to accomodate in a different hotel"