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"Lights didn’t work in the room. The room had a strong cigarette smell and even to the bedsheets. Bath tub didn’t look clean to even take a shower."

"I can only rate this hotel a 10 of a 10. The property is immaculate and located in the heart of downtown Buffalo minutes walk to great bars and restaurants. The hotel offers complementary transportation for free to any restaurant you would like to go which was great. The rooms are sparkling clean and the beds very comfortable. The staff is phenomenal, friendly and very helpful! Shout out to the front desk, the shuttle guy and last but not least to the gentleman at the breakfast area. The breakfast was delicious with everything very fresh. I HIGHLY recommend this hotel to everyone. "

"The property is in excellent condition. My room looked as if it had never been used. Staff were friendly and helpful. I would highly recommend this hotel."

"Everything is always spot on when my family uses this hotel for taking early flights out of Buffalo. Staff especially!"

"This hotel had a great historic look to it. The bed was extremely comfortable and the curtains did not let any light in at night."

"We really liked the fresh ground coffee in the morning."

"A bit out dated but good for a night. "

"A former psychiatric hospital turned into an amazing hotel right on the campus of Buffalo State College. A surprising hidden gem. The hallways are tall and wide, and the rooms have high ceilings and are updated and comfortable. A very enjoyable stay."

"I appreciate that the staff worked quickly to get my checked in earlier in the day, however, the room was not thoroughly cleaned. I ended up having to clean the toilet and surrounding areas, myself. Carpet smelled old and the entire room was scuffed up heavily. Personally I was just a bit skeeved out, but overall it was okay. Quiet, bed was comfortable and breakfast was decent!"