「Room was clean and staff were friendly. The big disappointment was that when we checked in, the front desk staff member told us the elevator was broken and wouldn’t be fixed during our stay. Our room was also located on the 4th floor! We had to haul our luggage up and down 4 flights of stairs on which someone had spilled coffee. Stairs weren’t very clean or well maintained. Obviously many guests staying on the 4th floor hadn’t used the stairs previously. No discount or anything was offered...