3/5 Okay
Jody
Travelled with partner
29 Sept 2022
Disliked: Cleanliness, property conditions & facilities
I had always believed that Caesar’s palace was an upscale iconic hotel. But after staying I realized that it’s due for upgrades/renovations. Perhaps it was just the tower that we stayed in “Julius tower” but the hallways to our room had stains on the carpet, broken sconces, our bedding had tears in it and the handle on our toilet was falling out.
Upon checking in (the line took 25 mins to get through) we were assigned a mobility disability room. I felt wrong about utilizing that room and not having it available in case someone required the accomodations. So I contacted my concierge to see if I could switch rooms and they said there were none available. upon further inspection of the room there was no toilet paper (not even a back up roll) and the toilet didn’t flush. So I walked back downstairs and waited in line again. The staff member I spoke to remedied the situation by assigning us a new room.
Perhaps my experience seemed less than ideal because my expectations of this property were so high… but with all the options on the strip I wouldn’t stay here again.
Jody
Stayed 3 nights in Sep 2022