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Reviews of Siegel Select Flamingo

2 out of 5
Siegel Select Flamingo
2530 E Flamingo Rd, Las Vegas, NV

Reviews

7.4

Good

Rating 10 - Excellent. 64 out of 182 reviews" "
Rating 8 - Good. 43 out of 182 reviews" "
Rating 6 - Okay. 34 out of 182 reviews" "
Rating 4 - Poor. 22 out of 182 reviews" "
Rating 2 - Terrible. 19 out of 182 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy efficiency apartment style extended stay hotel room. We arrived after midnight, way past the front desk hours due to our flight being delayed, yet there was someone who was able to check us in and we got to our room. It was the best service!
Stayed 2 nights in Feb 2023
Response from Nicole M-Regional Manager on 6 Mar 2023
Thank you for taking the time to share your feedback. We are thrilled we were able to exceed your expectations. We hope to see you again, soon.

10/10 Excellent

Cristal, Long Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That only people that lives or staying can enter the facility. Staff were very friendly and helpful.
Response from Nicole M-Regional Manager on 11 Dec 2022
Thank you for sharing your feedback and we are happy we were able to exceed your expectations.

4/10 Poor

Diego

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Ok for few hours
We called for a late check in and were told it was not an issue, yet we had to wait 1 hour before a security guard (who clearly did not know what was doing) check us in. The room was freezing cold and we found bugs. We only stayed few hours as we had an early flight in the morning.
Stayed 1 night in Oct 2022
Response from Nicole M-Regional Manager on 7 Oct 2022
Please accept our apologies for any challenges. The office does close at 7pm but we can accommodate late arrivals. Unfortunately when you arrive security was addressing something so there was a small wait. The AC is normally left on at 75 and we apologize if this was too cold.

10/10 Excellent

Janet

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
There were plenty of places to shop and eat nearby. Some things need to be updated but great stay for the price
Stayed 1 night in Sep 2022
Response from Nicole M-Regional Manager on 28 Sept 2022
Thank you for sharing your feedback with us. We are glad we met your expectations and hope to see you again, soon.

10/10 Excellent

Christopher

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thr room was nice
Stayed 3 nights in Sep 2022
Response from Nicole M-Regional Manager on 25 Sept 2022
Thank you for sharing your feedback. We appreciate you.

4/10 Poor

Donald, Irvine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service! Bathroom door can’t be closed and has a dent! The sink das cracks. We rented for 2 nights, but get shower soap, shampoo, coffee… for only 1 day. When we asked for these, the front desk staff said she couldn’t do that because the office would be closed in 5 minutes! I had to use the hand soap to wash my hair. It got damaged! Besides, the room was not cleaned up daily and trash was not dumped! Never come back to this hotel!
Stayed 2 nights in Jul 2022
Response from Management on 18 Jul 2022
Thanks for staying with us!

6/10 Okay

Lawrence

Disliked: Property conditions & facilities
Stayed 1 night in May 2022
Response from Management on 7 May 2022
Thank you for staying with us, hope to see you again

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Safe, Spartan
We really enjoyed our stay here. I think the three words that best describe this hotel are clean, safe, and Spartan. There are very few frills, but the rooms were a decent size and everything was clean. If you're just looking for a safe place to sleep in between other activities this is the perfect place for you.
Stayed 2 nights in Apr 2022
Response from Management on 17 Apr 2022
Thank you so much for the feedback and the kind words. We try our best to make sure our guest feel safe and cared for while staying with us. We are so happy you enjoyed your stay with us and we hope to see you again !

6/10 Okay

Joyce

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2022
Response from Management on 5 Apr 2022
Thank you for staying with us, we hope to see you again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good
So far so good
Stayed 1 night in Mar 2022
Response from Managements on 5 Mar 2022
thank you for review, we hope to see you again

10/10 Excellent

Wendi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Management on 21 Feb 2022
Thank you for staying with us, we look forward to having you return.

10/10 Excellent

Eric

Liked: Staff & service, amenities, property conditions & facilities
Room was nice and clean.
Stayed 1 night in Feb 2022
Response from Management on 15 Feb 2022
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Management on 4 Jan 2022
We are sorry we didn't meet your standards. We hope you come back and give us a second chance.

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bright lit up and the staff was helpful
Stayed 4 nights in Dec 2021
Response from Management on 28 Dec 2021
We are so glad you enjoyed your stay with us we look forward to seeing you next time.

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick easy check in and clean room. Price and quality are even
Stayed 1 night in Dec 2021
Response from Management on 26 Dec 2021
Thank you so much for staying with us, we are glad you enjoyed your stay.

2/10 Terrible

Simon

The two girls at the front desk tried to claim I smoked in the room so they could obviously keep my 100 dollar deposit . It was a scam I smoke cigars it would smoke out the whole hotel . They have obviously pulled this scam before be very cautious.
Stayed 1 night in Dec 2021
Response from FLAMINGO on 10 Dec 2021
I am sorry for your stay with us, it does look like we gave you back your $100 security deposit, but I will be sure to address this with my staff.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is excellent from the staff to the room I would recommend to all of my friends and family.
Stayed 3 nights in Nov 2021
Response from AGM on 4 Dec 2021
We appreciate you and look forward to having you stay with us again.

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet.
Stayed 2 nights in Nov 2021
Response from AGM on 4 Dec 2021
We are glad you enjoyed your stay

4/10 Poor

refael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The smell in the hotel was horrible, and also in the room, it had a smoke smell, the bed was in comfortable at all,
Stayed 2 nights in Nov 2021
Response from Siegel Select Flamingo on 28 Nov 2021
We apologize for the inconvenience of your stay, we will be sure to talk to our staff about the cleanliness of the rooms. We hope that you will give us a second try to make up for this expercince.

8/10 Good

Aad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Siegel on 20 Nov 2021
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Hiba, CHICAGO

Disliked: Staff & service, amenities, property conditions & facilities
Didn’t even check in!!! I called, Expedia called, and my wife called this hotel to confirm that I will be checking in Late. They stated it was ok and took my card info and stated my room card is activated and once I arrive someone will check me in. I arrived at 1:45 and I called over 25 times, and no one was available to check me in. I was in the streets, middle of the night trying to find another last min hotel! Unbelievable and unprofessional! Ruined my entire stay
Stayed 1 night in Nov 2021
Response from Property GM on 23 Nov 2021
I am so sorry about your experience with us, we did go ahead refund your money to your account, i do hope that you will give us another chance and choose to stay with us again.

6/10 Okay

Mondi J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night. It was okay. I thought this was going to be a tourist hotel.
Stayed 1 night in Nov 2021
Response from siegel on 13 Nov 2021
Thank you for your feedback, we appreciate you.

8/10 Good

Yasushi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We stayed in the room with a kitchen. We had a pleasant stay. The room was very big for 4 people and kitchen was great. Had all basic utensils. We brought our own detergent
Stayed 2 nights in Nov 2021
Response from Siegel Select on 11 Nov 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tatiana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with kitchen - very clean
Stayed 1 night in Nov 2021
Response from Management on 3 Nov 2021
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Nancy

Travelled with group
Liked: Amenities
I liked the room however, it smelled like seafood the entire time i was there. Also, i arrived in the very early morning. I did an over the phone check in prior to arriving. I was told to call the number on the door when i arrived so i could hey my key cards. I arrived, called, and no one responded to my 3 messages. If it wasn't for someone that arrived, that lived there, i wouldn't have received my keys until who knows what time. The on call person claimed to have not received any messages from me. I left 3 messages. For that reason i won't recommend your place and i won't stay there again. Can't risk being left outside especially after the room was paid for prior to arriving.
Stayed 2 nights in Oct 2021
Response from Nicole-Regional Manager on 25 Oct 2021
Please accept our apologies over any challenge with your after hours arrival. I will be investigating the call center to check to see what happened to your calls as we were prepared for your arrival. I hope you consider this an isolated incident and not our intended levels of service. We would love an opportunity o make it up to you.

8/10 Good

Tanya M, Lake Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is my second stay at this property. On both stays, I found the bed to be so comfortable! However, this time around I was a bit disappointed in the condition and lack of amenities. The majority of the plugs in the room did not work. I did not pack a blow dryer because the room I had on my first stay had one in the bathroom. This room did not and when I brought it to the front desk's attention no effort was made to find one for me so I had to go buy one. Also, the bed positioning wasn't the best. At night, the light from the parking lot shined right on the pillow area and the window coverings did not cover the bright light. I had to hang a towel from the curtain area to try to block the light. All in all, I would consider staying here again for my next trip back to the area.
Stayed 3 nights in Oct 2021
Response from Nicole-Regional Manager on 21 Oct 2021
Thank you for your continued business, we do appreciate you. I am thrilled that you overall enjoyed your visit but apologize for the lack of amenities. We have addressed the power outlet issue by replacing the fuse and I have credit your card back $30 to cover the cost of a hairdryer. We do have those in stock for use and we have also ensured all front desk staff is aware of where these are kept.

6/10 Okay

Brian

Travelled with family
I think I was double charged for my stay at The Plaza.
Stayed 2 nights in Oct 2021
Response from Nicole-Regional Manager on 21 Oct 2021
I believe there was some confusion as you left this review on the incorrect hotel We are not the Plaza.

10/10 Excellent

Aurora

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2021
Response from Management on 21 Sept 2021
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Chukwudi

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
Response from Management on 21 Sept 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lelander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Management on 21 Sept 2021
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Stayed 1 night in Jul 2021
Response from Management on 24 Jul 2021
Thank you for your feedback!

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The first room had not been cleaned. The next was completely unprepared. I had to make my own bed, I had to request a trash can, and soap, and towels. It sounded like an explosion when a neighbor flushed their toilet. I could feel every spring in the mattress. Its only redeeming features were a cordial and helpful staff, and that that it's 3 minutes from Desert Springs Medical Center.
Stayed 1 night in Jun 2021
Response from Management on 13 Jun 2021
We apologize for the inconvenience. Management has been made aware of the situation. We will be sure to address your concerns with our staff and do better for future reservations. We hope you choose to stay with us again and meet your expectations.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was personable and friendly. The bed was comfortable. The only suggestion I have is I wish a kitchen towel/washcloth was provided for the kitchen area.
Stayed 3 nights in May 2021
Response from management on 2 Jun 2021
Thank you for staying with us. We look forward to seeing you again. :)

6/10 Okay

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay
The remnants of rubber cement on the counter as if there had been something cemented and then removed makes the remaining surface sort of sticky. There are no blackout curtains and a spotlight just outside window. Noisy bathroom fan as well as noisy upstairs tenants. Otherwise kitchen is nice. Ice machine in next building.
Stayed 1 night in May 2021
Response from Management on 25 May 2021
Thank you for taking the time to share your feedback. Please accept our apologies your stay did not meet your expectations. As we discussed when you brought this to our attention, we have taken immediate action to correct the issues in the room and we did refund your stay as a courtesy. I know the next time you will stay you will have a fantastic time.

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Management on 16 May 2021
Thank You so much for your wonderful review, I hope you will come back and see us again soon. -From Flamingo Select Siegel Staff

8/10 Good

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Management on 10 May 2021
Thanks for staying with us!

4/10 Poor

Alan

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Promises not kept.
We picked a room with a kitchen to make some meals at our room. The room had no frying pan, very limited utensils, and nothing to clean dishes with. Ice maker not working on our floor. And though specifically opting IN to maid service, we got it only 1 of 4 days. Also pool was closed with no explanation why.
Stayed 4 nights in Apr 2021
Response from Xena B. on 28 Apr 2021
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Good location, helpful staff, good rates. The stove exhaust fan in my room was not operating. Exercise bike in gym was broken and not in an acceptable condition for use. One of the tenants on the second floor was noisy.
Stayed 28 nights in Feb 2021
Response from Siegel Select on 8 Mar 2021
Thank You for staying with us.

2/10 Terrible

Ivan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont do it
It was dirty as hell and i saw brd bugs and immediately left back out after only 20 mins there
Stayed 1 night in Jan 2021
Response from Rich on 22 Jan 2021
I see that this was a no-show that this person did not even show up they tried to cancel the reservation less then 48 hours.

8/10 Good

Paul

Stayed 7 nights in Jan 2021
Response from Management on 26 Jan 2021
Thanks for staying with us!

2/10 Terrible

miranda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel service wouldn’t recommend!
The hotel staff was rude and unprofessional they are the only hotel in Vegas whose lobby closes at 9 so when I was on the way there they called me and told me they were canceling my reservation cause I wasn’t there before that even though it says nothing about that, and then I asked the woman on the phone to hold my reservation for tomorrow and I would just stay somewhere different for that night, and they lady said that she would keep my reservation for the next day then when I arrived in the morning the front desk staff was rude off the bat even though I was so sweet when I came in, and told me that I didn’t have a reservation. Overall terrible experience which really sucks for them considering I come to Vegas 2 weeks out of the month every month and had the service and experience been better they would of had a regular customer.
Stayed 5 nights in Jan 2021
Response from FD on 15 Jan 2021
We are sorry for your experience and investigating the situation to better ourselves. Thank you for your comments.

10/10 Excellent

Aurora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice and the manager Rich is very nice and he makes sure you have everything you need
Stayed 4 nights in Dec 2020
Response from Rich on 3 Jan 2021
Thank you for choosing Siegel Select Flamingo for you stay

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2020
Response from FD on 15 Dec 2020
Thank you for staying at Siegel Select Flamingo.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2020
Response from FD on 1 Dec 2020
Thank you for choosing Siegel Select Flamingo.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
property was wellmaintained and room was spotless.
Stayed 1 night in Oct 2020
Response from FD on 16 Oct 2020
Thank you for choosing Siegel Select Flamingo.

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020
Response from FD on 14 Oct 2020
Thank you for choosing Siegel Select Flamingo.

10/10 Excellent

Verified traveller

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were so friendly and helpful. The whole check-in process was nice and smooth. Thank you guys
Stayed 2 nights in Oct 2020
Response from FD on 14 Oct 2020
Thank you for choosing Siegel Select Flamingo.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Management on 9 Oct 2020
Thanks for staying with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Management on 6 Oct 2020
Thanks for staying with us!

6/10 Okay

Ivania

Travelled with family
Stayed 2 nights in Sep 2020
Response from Management on 24 Sept 2020
Thanks for staying with us!