Winsted Laurel Lanes Hotels

"Great place to stay"

"The staff were absolutely incredible and I appreciated their insight and advice about the 24-hour airport shuttle, and that breakfast and coffee items were provided even for early morning shuttle service. The staff graciously handled a persistent noise complaint and moved me to a new room when the problem continued after their intervention. Parth in particular was my hero of the stay"

"This place is a dump. TV wouldn’t stay connected to the cable, kept having to unplug and replug. Landline in room had no dial tone. Blow dryer in room didn’t work. I was supposed to get free parking while I was traveling but they charged me $8 per day. They said it was because I booked through expedia. The bed and pillows were not comfortable. I will never go there again. Avoid this place!!!"

"This is a quiet location, close to the airport. I've stayed here multiple times, the staff has always been very helpful. "

"Clean beautiful place pool and hot tub great breakfast delicious and fresh rooms nice clean and supplies nice and stock staffs great service will definitely stay again with my family "

"The room was exceptional amidst the lack of firmness of the mattress and terribly soft pillows. The staff were pleasant, courteous and very accommodating. Breakfast was a plain 5/10..eggs, naah n oj ..yuck.... accommodations were a 8/10 pool great, hot tub great and gym useful"

"It was wonderful that the hotel was pet friendly & didnt have a dog weight limit but 98% of the dogs at the hotel were not on leashes. Regarding the room, when I went to clean the water off the floor, my cloth came up [not a little but] absolutely covered in dirt. I also went to use the room phone to call the front desk but had an issue - the connector that holds the cable in the telephone port was in but the cable wire had been cut & ripped out of the wall. I made the front desk aware on Friday night, was told it would be fixed Sat but when we left Sun morning, the phone was still in disrepair. Finally, we knew we were near Bradley Airport but found out we were in the direct path for all planes landing. On a totally different note, the housekeeping & front desk staff were very nice!"

"Goid complete breakfast, property was maintained , room was clean , but the hallway 2nd floor had a terrible bad fish smell! From elevators all the way down to end of hall to my room - terrible smell, i informed front desk- they dont have a clue- something fishy nasty smelling!"

"The rooms are comfortable and have everything you need. The breakfast goes till 11:00, something I really appreciate, and the breakfast room is comfortable yet elegant. The carpeting in the hallways is getting a little tired, but it's clean."