Quite possibly the most bizarre hotel experience I have ever had. We pulled into the car park and we’re told the hotel had been taken over by the council and and the rooms including the one we had book were taken. I still have no further understanding to what happened. We didn’t stay. We didn’t even get through the door. The has been no way to contact the hotel or hotels.com to get a refund.
Sarah
2021 年 9 月入住 1 晚
2/10 糟糕
Brian
2021年09月13日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Shocking hotel company
This hotel was closed !!! We were left stranded in another city and you never replied
Brian
2021 年 9 月入住 1 晚
2/10 糟糕
David
2021年09月6日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
David
2021 年 9 月入住 1 晚
2/10 糟糕
jaspal
与家人出行
2021年08月29日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
There was blood on the pillow and bed sheets, the room stink of cigarette smoke as the window was left open and people next door were clearly smoking inside. They also ignored the signs asking to close doors gently, and were terribly noisy when arriving back to their room at 04.30 and then they proceeded to have a very loud argument until we decided to check out at 05.45....there was no cutlery at reception for the takeaway we ordered, the towels on the towel rail were wet.
The location was perfect for our visit to test match and the guys on reception were very polite and very helpful re parking / local facilities and local knowledge etc..but I'd try and get a room not in the basement next to noisy teenagers like ours
jaspal
2021 年 8 月入住 1 晚
4/10 很差
Mr David Martin
团体旅客
2021年08月28日
不满意:员工和服务、住宿条件和设施、客房舒适度
“Disappointing stay”
No availability of breakfast, despite you stating this would be available.
Small, slightly “scruffy” looking room. Did not realise the tiny bathroom was next door & availability of hot water was problematic. Also no hand towel provided or spare toilet roll.
Would not recommend this venue.
Mr David Martin
2021 年 8 月入住 2 晚
6/10 一般
Annika
与家人出行
2021年08月22日
满意:员工和服务,清洁度
不满意:客房舒适度
Pet friendly hotel 😁
The hotel is very basic the staff was very friendly and polite. I was staying here with my dog which I thought was amazing and very helpful for people travelling with pets I didn't get charged any extra ever. (pet friendly hotel) and I could park my car at the hotel to, very handy.
But the rooms need updating with new furniture, mattress as I didn't get a good night sleep and could do with a bit of up to date painting.
Annika
2021 年 8 月入住 1 晚
2/10 糟糕
Robert
2021年08月3日
Robert
2021 年 7 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2021年07月15日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Hotel was pretty basic & faded, but cheap. Across the road from the University, which was the purpose of our visit.
Major disappointment - no breakfast available. The website says there is continental breakfast, but when we asked at reception we were told they don do breakfast. We were directed to a coffee shop down the road (which was closed :-( )
真实旅客
2021 年 7 月入住 1 晚
2/10 糟糕
真实旅客
商务旅客
2021年06月26日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The worst hotel I've ever visited
This is very mis represented by the entry on this website. It was such a terrible place that I left after 1 night of my 4 night stay. The bed was collapsed and broken, making the bed the most uncomfortable I've ever encountered. The sheets and towels were stained, and despite promises of breakfast on the website, they haven't offed food for years, apparently... this should not be on this website. Avoid at all costs!