Pool
Check availability

Reviews of Valverde Lisboa Hotel & Garden

5 out of 5
Valverde Lisboa Hotel & Garden
Avenida da Liberdade, 164, Lisbon

Reviews

9.8

Exceptional

Rating 10 - Excellent. 359 out of 427 reviews" "
Rating 8 - Good. 56 out of 427 reviews" "
Rating 6 - Okay. 10 out of 427 reviews" "
Rating 4 - Poor. 1 out of 427 reviews" "
Rating 2 - Terrible. 1 out of 427 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Therese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent concierge service
Stayed 1 night in Apr 2024

10/10 Excellent

David, Farnham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic hotel right in the middle of Lisbon. Great rooms, great service and made for a brilliant weekend.
Stayed 2 nights in Apr 2024

6/10 Okay

Yaser

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Penelope

Stayed 1 night in Jan 2024

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, centrally positioned on a beautiful avenue of expensive shops. Very well positioned for visiting all the sights of Lisbon. Room very comfortable and food at breakfast and in the restaurant is excellent. Lovely areas to sit out and enjoy a peaceful drink. All the staff were extremely helpful and very pleasant. We would definitely stay there again!
Stayed 4 nights in Dec 2023

10/10 Excellent

nutan

Stayed 2 nights in Nov 2023

8/10 Good

Linda

Stayed 6 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

riza

Travelled with partner
Liked: Cleanliness, staff & service
The hotel location is great - it’s in a very nice location and easy to walk to many restaurants and sites. The room (classic double) was very dark and small - the bathroom was also v dark and didn’t seem to have the same air conditioning as the bedroom and so was hot. The TV was average in quality - not a big thing but for a hotel of this quality I would have expected better. The breakfast was very limited - you could order eggs and pancakes, but there was no bacon or other hot foods in the buffet. The staff were all very friendly, knowledgeable and clearly committed to very good service. This hotel is in a great location - but we stayed at a hotel closer to the water a couple of weeks ago that was much better value, better quality and much bigger space and I would trade that for 5 minutes longer walk to get to the main restaurants and tourist sites.
Stayed 1 night in Oct 2023

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Randy

Liked: Staff & service, property conditions & facilities
Valverde is a beautiful hotel, good location the reception staff were very friendly and nice. However their were a few issues with service, usb on one side of the bed did not work, TV did not work, nice to get slipper but they were very small sizes, toilet kept running, we had to call room service numerous items , they were very nice and came to fix the items but it was just annoying after a while to keep calling for things. Although the reception is very nice I think in the future they should provide tips to their guests on things we would not know. For example we had asked about going to Sintra, they told us about getting their and purchasing tickets ahead of time. Which we did however when we got there the weather was really bad. Our taxi driver told us Sintra has a very weird Micro weather system and often has odd weather. And unfortunately we did not dress properly, weather in Lisbon was warm, Sintra it was cold, windy, rainy. Due to that purchasing tickets in advance was a waste as everyone had to stand in the same long line. It would have been good for the hotel to have told us to be aware of the weather even though Lisbon and Sintra are 30 mins away the weather is completely different. Overall it was a nice stay, a couple of items they can get better on.
Stayed 3 nights in Sep 2023

10/10 Excellent

Minyoung-kim

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs was very kindly and Vibe of a garden was excellent I love it.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lucia

Travelled with group
Liked: Amenities
Absolutely loved this boutique hotel. From the moment you walk in, the scent is amazing. The staff is wonderfully attentive and responsive. The rooms are very cozy. The bed linens are luxurious. The bathroom and shower so great and the towels are on a warmer! Morning breakfast was delicious with wonderful small pastries and a choice of eggs, pancakes, etc. - all wonderful small bites. We had dinner here one night, too which was excellent. The hotel’s location on the main avenue is great, too. I love using Fodor’s for recommendations when I travel which is where I got the hotel. Excellent recommendation!
Stayed 3 nights in Aug 2023

10/10 Excellent

Lucia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just loved this boutique property on the main drag in Lisbon. The staff could not have been better! Incredibly accommodating and just all around great service. The smell of the hotel was wonderful and relaxing. The rooms are wonderful-great bedding and bathroom (with towel warmers!). Dinner at Sitio was really wonderful and so was the daily breakfast. Highly recommend!
Stayed 1 night in Aug 2023

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Doryn

Stayed 3 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegance…..
Wonderful 5 star experience……..
Stayed 3 nights in Jul 2023

10/10 Excellent

Katia

Stayed 1 night in Jul 2023

10/10 Excellent

Jeenal

Stayed 1 night in Jun 2023

10/10 Excellent

lusine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was really charming with the great energy. But what really makes it great is the staff it was mind blowing how nice is the staff are. Everyone from the front desk to bartender were grate. Our concierge Ruben what an intelligent young man. Sorry I can’t mention everybody’s name because simply don’t remember but many thanks to everyone. I think they work so hard that try made the hotel special
Stayed 4 nights in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Classy, well situated in one of the best locations in the city. Staff are polite and helpful. Room are very clean and well appointed.
Stayed 1 night in Jun 2023

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
very cool design. the property is gorgeous, and the people are very nice. You walk outside to the action but inside is calm and beautiful.
Stayed 1 night in May 2023

10/10 Excellent

Linda

Stayed 3 nights in May 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I just got home from a long weekend in Lisbon and we had a wonderful time. Part of what made our trip so great was our stay at Hotel Valverde. A beautiful hotel steps from shopping and amazing dining options but still quiet and relaxing. The staff was knowledgeable and friendly. The concierge Ruben was simply the best, he helped us with reservations, suggestions and everything we could of asked for. I would highly recommend a stay at this wonderful hotel.
Stayed 3 nights in Apr 2023

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel restaurant plays loud music until midnight. This seems odd given many want to sleep and the restaurant has only a few patrons. Next the cleaning staff should not run shop vacs in the courtyard starting at 6am. It’s especially noisy. Finally there is an outside party that goes on several doors down. That party has loud thumping music until 4am on Friday and Saturday. Everything else about the hotel is nice.
Stayed 3 nights in Apr 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Valverde
The hotel was excellent. Location was very convenient. You could easily walk to most locations in downtown Lisbon or take the metro which was basically across the street from the hotel and that would get you to a number of places easily. It was far if you wanted to visit Belem but it was easy to either get an Uber or have the hotel arrange for a taxi. The service at the hotel was excellent. All of the staff were friendly, helpful and welcoming. The room was clean and I thought we had a good amount of space for a room in a city hotel. My only negative was the breakfast buffet. The service was great and the food was very good, there just wasn’t a large variety of things except for the pastries. But we were still happy with what we had at the buffet. I would absolutely stay here again if I return to Lisbon.
Stayed 5 nights in Apr 2023

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities
Valverde Hotel is one of the best hotels I’ve ever stayed at. It’s charming, beautiful and the staff is extremely friendly, welcoming and professional!
Stayed 3 nights in Mar 2023

10/10 Excellent

Tulay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and a hotel. Highly recommend if you are visiting Lisbon!
Stayed 2 nights in Mar 2023

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Madhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay
It was amazing… the care and personal touches were superb… the staff all made sure that we had everything we needed and more
Stayed 5 nights in Jan 2023
Response from Valverde Hotel Team on 31 Jan 2023
Dear Guest, Thank you very much for your comments, it is very important to us! We hope to welcome again! Kind regards,

10/10 Excellent

CHRISTINE

Stayed 2 nights in Jan 2023

10/10 Excellent

Etsu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely and staff was excellent.
Response from Valverde Hotel Team on 31 Jan 2023
Dear Guest, Thank you very much for your comments, it is very important to us! We hope to welcome again! Kind regards,

10/10 Excellent

Phoi-Thi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service. Great location. Beautiful hotel
Our home away from home in lisbon. Always great service and a beautiful space.
Stayed 1 night in Dec 2022
Response from Valverde Hotel Team on 31 Jan 2023
Dear Guest, Thank you very much for your comments, it is very important to us! We hope to welcome again! Kind regards,

10/10 Excellent

Carlos, Belo Horizonte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area . Staff very friendly .
Stayed 1 night in Nov 2022

10/10 Excellent

Kiera Danielle, Tamarac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Valverde Hotel and its team are exceptional. This hotel will be my go-to for all future stays in Lisbon.
Stayed 5 nights in Sep 2022

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely beautiful. The staff is terrific, welcoming and kind. The GM Adelia is the best person for the job. She's very accommodating and cares for the clients. High end hotel with perfect amenities and the food was delicious. We will be back that's for sure.
Stayed 4 nights in Sep 2022

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should be the example for other hotels. The amenities, decor, rooms, facilities are impeccable. However what really puts it on a higher level is the staff. From the moment I checked in to the moment I left , every single staff member were helpful, friendly , professional , and well versed in the area and the hotel. The hotel has a lovely pool area for a city property, many quiet sitting rooms to take a port and relax. There is an oasis in the back for cocktails and breakfast. It really is an outstanding hotel tucked away on a fabulous high end shopping area. The staff is young but professional. An older couple and a young couple would be very comfortable here. I cannot give enough accolades To the staff. They made my stay in Lisbon even more Spectacular!
Stayed 4 nights in Aug 2022

10/10 Excellent

Rob, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the heart of Lisbon. We can’t wait to go back!
Stayed 3 nights in Aug 2022

10/10 Excellent

Kristen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. In the middle of a lovely neighborhood close to great restaurants, bars, and shopping. Service was great! Very accommodating for a group.
Stayed 1 night in Jul 2022

8/10 Good

alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staff!
A wonderful staff, extremely knowledgeable and helpful in every way. Breakfasts were wonderful and served in the beautiful courtyard. Dinner at Sitiu was delightful. Our main complaint was how dark the rooms and hallways were. We were in the old section with a large room but the lighting was very challenging!! An update would be so helpful. Also since it was a Relais&Chateau property we expected the toiletries to be refreshed and refilled on a regular basis. Small complaint that could easily be rectified. Highly recommend this lovely hotel in a great location in Lisbon.
Stayed 4 nights in Jun 2022

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location! The staff was wonderful and very accommodating. You can walk to nice shopping area and restaurants. We really enjoyed our stay
Stayed 1 night in Jun 2022

10/10 Excellent

Ishai

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Good location. Staff was great and helpful. Breakfast was very limited and we had a poor experience at the on premises restaurant.
Stayed 6 nights in May 2022

10/10 Excellent

Jason, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great staff and quiet hotel with very comfortable stay.
Stayed 3 nights in May 2022

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, great service all around and good food as well including wonderful breakfasts
Stayed 3 nights in May 2022

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff and very clean! The location was also amazing.
Stayed 2 nights in Apr 2022