"We stayed in a 2-bedroom garden view villa.
The grounds are very nice, yet the pool at the resort itself (not the ones at the beach club, which is a totally separate area) looked abandoned and not well-maintained.
The villa was generally clean, but there was A LOT of wear and tear. There is nothing the resort's cleaning staff can do with the state of the villa; it needs a renovation. This is not a 4-star property for sure (though I am quite confident it was 5-7 years ago); now it gives a 2-3-star feel.
Everything that can be scratched is scratched; everything will benefit from an extra coat of paint or two; windows and doors are either not working or working funny.
As other reviewers mentioned, the AC works in bedrooms but not in bathrooms or the living area. This was an architectural decision that has pros and cons - you just need to be aware."