「The property was great, but we had a terrible experience with both expedia as well as the hotel management. We booked the ocean king suite containing a private patio with a completely different view. When we arrived at the hotel, we were given the keys to a room that did not in any way match the pictures of the room we booked - no view, no patio, nothing. So I tried talking to the front desk and at first, they refused to acknowledge that the room we booked was different from the one we got. We...
「The property was great, but we had a terrible experience with both expedia as well as the hotel management. We booked the ocean king suite containing a private patio with a completely different view. When we arrived at the hotel, we were given the keys to a room that did not in any way match the pictures of the room we booked - no view, no patio, nothing. So I tried talking to the front desk and at first, they refused to acknowledge that the room we booked was different from the one we got. We...
Aishwarya