“The bed was so high that my friend could not even get on the bed! We asked for a step stool or other accommodations. We were told no. We were told to get our own stool. We asked if other beds were that high and told yes, that was standard. We asked about a handicap room. At first we were told all the lower beds were unavailable. We had to insist (over an hour) that something be done. They finally found one handicap room with just one king bed(I had reserved 2 queen). At 8:30 at night we had to……
“The bed was so high that my friend could not even get on the bed! We asked for a step stool or other accommodations. We were told no. We were told to get our own stool. We asked if other beds were that high and told yes, that was standard. We asked about a handicap room. At first we were told all the lower beds were unavailable. We had to insist (over an hour) that something be done. They finally found one handicap room with just one king bed(I had reserved 2 queen). At 8:30 at night we had to……
Mary
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