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Reviews of Quest Liverpool City Centre

4 out of 5
Quest Liverpool City Centre
72 Church St., Liverpool, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 488 out of 670 reviews" "
Rating 8 - Good. 135 out of 670 reviews" "
Rating 6 - Okay. 28 out of 670 reviews" "
Rating 4 - Poor. 7 out of 670 reviews" "
Rating 2 - Terrible. 12 out of 670 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Stayed 1 night in May 2024

8/10 Good

Ian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our new go to Accomodation when visiting Liverpool. Superior One Bedroom is a great size and layout. Everything you need (washer, dryer, dishwasher etc.). Only gripe would be the beds aren't the comfiest and could also do with a few different pillow choices but other than that we couldn't fault the place at all and will definitely be returning whenever we're back. Hotel staff were great, all of them, and couldn't do enough to make sure we had a great stay whilst there. Also held some luggage for us whilst we visited the Lakes and France for 8 days which was a massive help for us. Thankyou Quest Liverpool for making our stay in Liverpool a memorable one for all the right reasons!
Stayed 8 nights in May 2024
Response from John on 24 May 2024
Good morning, IanThank you for choosing to stay with us at Quest Liverpool City Centre and for taking the time to provide us with some feedback. Its lovely to read that you had a fantastic stay and it was great to have you and your family with us. Thank you for your kind comments regarding the team, they work hard every day to ensure all guests have an enjoyable stay and its lovely to see them being recognized. I will pass over your comments regarding the pillows and mattress comfort to our housekeeping team. We hope to welcome you all back soon. Kind regardsJohnAssistant Residence Manager

10/10 Excellent

GRAEME

Liked: Cleanliness, amenities, property conditions & facilities
VERY CLEAN A WELL APPOINTED APARTMENTS IN A GREAT LOCATION FOR ALL.
Stayed 2 nights in May 2024
Response from John on 24 May 2024
Hi Graeme, Thank you for choosing to stay with us at Quest and for taking the time to provide us with some feedback. Its great to see you had a fantastic stay with us, and thank you for your kind comments regarding our cleanliness and location. We look forward to seeing you again soon. Kind regardsJohnAssistant Residence Manager

4/10 Poor

Emily

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from John on 24 May 2024
Hi EmilyThank you for choosing to stay with us at Quest and for taking the time to provide us with some feedback. I am sorry to see that on this occasion we did not meet your expectations. If you could please let us know where we can make improvements, we would appreciate your feedback. We hope to be able to welcome you back in futureKind regardsJohnAssistant Residence Manager

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I like the convenience of walking to many places around. The staff was pretty good. There is a major issue with two things: Quality of the mattress Washing machines were not working. You have only two Peking machines for an entire building. Some are out of order and they are so small that you have to do two loads of laundry. Management or The owner should invest more money to upgrade the room mattresses and the laundry rooms
Stayed 2 nights in Apr 2024
Response from Ines-Reception Supervisor on 1 May 2024
Good morning Patricia, Thank you for choosing Quest for your recent stay in Liverpool and thank you for taking the time to leave a feedback. It is very important for us all your comments and suggestion to take them in consideration and make improvements in our service. Although the laundry facilities in the communal areas are only for Studio apartments as the One-bedroom apartments have their own washing machine, I will make sure this is noticed. Thank you again and we hope this issues don't deter you to stay with us in the future. Kind Regards.

8/10 Good

Husain

Travelled with family
Liked: Amenities, property conditions & facilities
Good stay
Stayed 2 nights in Apr 2024
Response from Ines-Reception Supervisor on 1 May 2024
Good morning Husain, thank you for taking the time to give us a feedback. We are glad to hear you had a good stay with us and we hope to see you again here at Quest Liverpool City Centre. Kind Regards.

8/10 Good

Laurie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ines-Reception Supervisor on 1 May 2024
Good morning Laurie, thank you for choosing Quest Liverpool city centre and thank you for taking the time to score your stay. We are glad to see you had overall a good experience and we hope to see you again. Kind Regards.

8/10 Good

Rosalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location to Lime Street Liverpool Railway station and shopping. Laundry facilities were appreciated and a bonus. Very comfortable bedding, and excellent quality and size of bath towels. Lighting in bathroom very poor. Am happy to recommend this property.
Stayed 2 nights in Apr 2024
Response from Ines-Reception Supervisor on 23 Apr 2024
Good afternoon Rosalie, thank you so much for taking the time to review your recent stay. We are glad to read you enjoyed your stay and you liked our apartments due to its location and facilities. We really hope to see you back here at Quest Liverpool City Centre. Kind Regards,

6/10 Okay

brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
up on arrival gave name in recepionist insisted we where not booked in asked to see email but no internet in reception gave names at least 6 times and spelt them out after about 15min she found my name was not happen way she didnt try and help just kept saying not on booking list
Stayed 2 nights in Apr 2024
Response from John on 19 Apr 2024
Hi Brian, Thank you for choosing Quest Liverpool and for taking the time to provide some feedback. I am sorry to hear of your check in experience. Upon check in, you provide a surname of Cunnah, however, on your expedia profile your surname is Briancunnah, which is why our team had an issue finding your booking on check in. I apologise for the delay this caused. Please contact expedia to change this on your profile, to avoid any future confusion. I hope this doesn't deter you from staying again. Kind regardsJohnAssistant Residence Manager

8/10 Good

Selina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not right next to the road so we had to push our luggage for a while into the pedestrian area. Says on Expedia that the Studio King Size room has washing machine but it didn’t. Says in the confirmation email that there’s “ Free continental breakfast for 2 per day” but the hotel only has lobby and a shelf of food and utilities for sale.
Stayed 1 night in Apr 2024
Response from John on 19 Apr 2024
Hi Selina, Thank you for staying with us at Quest Liverpool and for taking the time to provide some feedback. Our hotel is not located on a main road, and is advertised online that we are located on a pedestrianized street. Breakfast is provided daily and is in the room before you arrive. We store chilled items in the fridge and cereal and fruit on the kitchen counter. I apologise if this wasn't the case. However, had you brought this to our attention we would have delivered for you. Laundry facilities are only provided in 1 bedroom apartments, however, for all other room types, we have washing facilities free to use on floor 3 and floor 5. We hope you do return to us soon. Kind regardsJohnAssistant Residence Manager

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location only a few minutes from train station nice room and quiet stayed 2 nights nothing to complain about had a really comfortable stay
Stayed 2 nights in Apr 2024
Response from John on 19 Apr 2024
Hi RogerThank you for your kind review and for staying with us at Quest Liverpool. We are so glad to see you had an enjoyable stay, and appreciated our location, and quiet rooms. We hope to welcome you back soon. Kind regardsJohnAssistant Residence Manager

10/10 Excellent

VITUS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good stay and loved it.
Stayed 2 nights in Apr 2024
Response from John - Assistant General Manager on 12 Apr 2024
Hi VitusThank you for choosing Quest Liverpool and for taking the time to provide us with some feedback. I am so glad you had a fantastic stay and thank you for your kind comments. We hope to welcome you back soon. Kind regards

10/10 Excellent

Juliana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is clean and staff are friendly. Enjoyed my stay!
Stayed 1 night in Apr 2024
Response from John - Assistant Residence Manager on 9 Apr 2024
Good afternoon, JulianaThank you for choosing Quest and thank you for your kind comments regarding your recent stay with us. I am so glad to see you had a fantastic stay and your comments will be passed to our team as praise for their hard work. We hope to be able to welcome you back soon. If you do wish to, please contact our team and we will be happy to assist with the best possible rate. Kind regards

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay, really good communication from the staff beforehand and the room had everything that we needed. Very good value for money!
Stayed 2 nights in Apr 2024
Response from John - Assistant Residence Manager on 9 Apr 2024
Hi Sarah, Thank you for choosing Quest and thank you for your kind comments regarding your recent stay with us. I am so glad to see you had a fantastic stay and your comments will be passed to our team as praise for their hard work. I will also ensure your comments regarding the room amenities are passed to our housekeeping manager. She along with her whole team work extremely hard and will be grateful for your comments. We hope to be able to welcome you back soon. If you do wish to, please contact our team and we will be happy to assist with the best possible rate. Kind regards

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very central location within walking distance of main tourist attractions and shops. Would highly recommend for a city break.
Stayed 3 nights in Apr 2024
Response from John - Assistant Residence Manager on 6 Apr 2024
Good morning, JoanThank you for choosing Quest Liverpool and for taking the time to provide some feedback. I am glad to see that you had a great stay with us and that you appreciated our fantastic location. We hope to welcome you back soon. Kind regards

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location. Exactly what we needed for space and amenities.
Stayed 2 nights in Mar 2024
Response from John - Assistant Residence Manager on 3 Apr 2024
Good morning, SarahThank you for choosing Quest Liverpool and for taking the time to provide us with some feedback. I am so pleased to see you had a fantastic stay with us and thank you for providing us with a 5/5 score. I am glad to see you appreciated our fantastic location and the space and amenities within the apartment. We hope to be able to welcome you back soon. Kind regardsJohn

8/10 Good

daniel

Liked: Cleanliness, amenities, property conditions & facilities
No breakfast day one was very disappointing
Stayed 2 nights in Mar 2024
Response from John - Assistant Residence Manager on 3 Apr 2024
Hi DanielThank you for choosing Quest Liverpool and for providing some feedback. I hope you enjoyed your stay with us. I am sorry to read of your experience with regards to breakfast. This should have been delivered to your room in the morning, and I can only apologise that this was not the case. I hope this issue does not deter you from staying with us again, and we hope to welcome you back soon. If you need anything further, please do not hesitate to contact our team. Kind regards

10/10 Excellent

Jess

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great central location!
Stayed 1 night in Mar 2024
Response from John - Assistant Residence Manager on 23 Mar 2024
Good morning, JessThank you for choosing to stay at Quest Liverpool and for providing a fantastic score for your feedback. I am glad to see you had a great stay at Quest and hope you enjoyed your time in our amazing city. We do hope to welcome you back again soon. Please do contact us again if you wish to stay for the best possible rate. Kind regardsJohn

8/10 Good

Jason, tampa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quest is in the most central spot possible. Excellent location! Room was nice and clean with lots of space. Staff is helpful and friendly. The cons: the bed is a bit too hard for my liking could do with a soft topper. The hotel is smack bang in the center of the city so there are a fair few homeless that loiter out the front. Outside of that we loved it there!
Stayed 4 nights in Mar 2024
Response from John - Assistant Residence Manager on 19 Mar 2024
Hi Jason, Thank you for choosing Quest Liverpool, and for providing us with some feedback of your recent stay. I am glad overall you had a great stay with us. Your comments regarding the homelessness within the city centre have been noted, and will be passed to Liverpool council who are actively working on ways to rectify the situation. I am glad this did not negatively impact your stay. We hope to welcome you back soon. Kind regards

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the middle of the action yet, very quiet room. Staff super nice and diligent. Nice room withe kitchen and laundry room. Very clean and comfortable. I will definitely consider this property in my next trip to Liverpool!
Stayed 1 night in Mar 2024
Response from John on 14 Mar 2024
Good morning, JoseThank you for choosing Quest Liverpool, and for providing some feedback. We are glad you had a great stay.We hope to see you again soon. Kind regardsJohnAssistant Residence Manager

8/10 Good

Bryan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location around many restaurants and bars.
Stayed 3 nights in Feb 2024
Response from Ines-Reception Supervisor on 28 Feb 2024
Good afternoon Bryan, thank you for taking the time to give us a feedback. We are glad to hear you enjoyed our central location. We hope to see you again. Kind Regards,

10/10 Excellent

Jamie

Liked: Cleanliness, room comfort
Faultless stay
Faultless stay…friendly staff, lovely room which was modern, spacious and clean, great location and very well priced.
Stayed 1 night in Feb 2024
Response from QLCC Reception - Chloe on 19 Feb 2024
Hi Jamie.Thank you for taking your time to leave such an amazing review,We are delighted you had such a great experience here with us on your recent stay and leaving such positive comments regarding our friendly staff, high level cleanliness and great value deals!We do hope to see you again in the near future.

8/10 Good

Helen

Liked: Cleanliness, property conditions & facilities
Needs better lighting over mirror in the shower room
Stayed 4 nights in Feb 2024
Response from John on 19 Feb 2024
Thank you for taking the time to review your recent stay with us. We are glad to see you had a great stay with us, and your feedback will be actioned.

8/10 Good

Adam

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024
Response from QLCC Reception - Chloe on 19 Feb 2024
Hi Adam,Thank you for taking your time to leave such a great review,We are pleased you enjoyed your recent stay here with us at Quest and hope to see you again soon.

10/10 Excellent

Adele

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was perfectly located for visiting Liverpool. Checking in was easy and pleasant. Our stay was at Quest was fantastic, it was quiet and our room was pleasantly spacious, clean and comfortable. We will definitely be visiting again, you have now be our favourite hotel! One small hiccup…. I did think the placement of the television a little inconvenient. Not central to anywhere you could sit, so sounded muffled and awkward to watch.
Stayed 2 nights in Feb 2024
Response from QLCC Reception - Chloe on 19 Feb 2024
Hi Adele,Thank you for taking your time to share your recent experience here with us at Quest,We are pleased that our central location was ideal for your visit and our high-level cleanliness, easy checking in/.out system was all made for a comfortable stay,We will be sure to take on your feedback for future improvements and hope to see you again soon.

10/10 Excellent

Nifemi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and conducive environment…
Stayed 3 nights in Feb 2024
Response from QLCC Reception - Chloe on 19 Feb 2024
Hi NifemiThank you for taking your time to leave us such a great review,We are delighted to hear that our central location and high-level cleanliness was all made for a great stay here with us at Quest,We do hope to see you again soon.

10/10 Excellent

LEONA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
would highly reccomend, loved out room, comfy, cosy spacious, great for a short or long stay, staff very helpful and frendly, so close to everything. will be staying here again
Stayed 2 nights in Dec 2023
Response from QLCC Reception - Chloe on 19 Feb 2024
Hi Leona,Thank you for taking your time to share your positive experience here with us at Quest,We are more than delighted to hear you had such an amazing stay with our great central location, friendly staff and high-level cleanliness,We so hope you had a safe trip home and do hope to see you again in the near future.

10/10 Excellent

Alexandru

Stayed 1 night in Feb 2024
Response from QLCC Reception - Chloe on 19 Feb 2024
Hi Alexandru,Thank you for taking your time to share your recent experience here with us at Quest,We are so pleased to hear you had such a great stay here with us and do hope to welcome you back again soon.

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, location excellent, friendly staff.
Stayed 1 night in Feb 2024
Response from QLCC Reception - Chloe on 19 Feb 2024
Hi Lorraine,Thank you for taking your time to leave us such a great review and positive comments regarding our friendly staff and great central location,We do hope to see you again in the future.

6/10 Okay

Audrey

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from QLCC Reception - Chloe on 19 Feb 2024
Hi Audrey,Thank you for taking your time to share your experience here with us at Quest,We are pleased you had a lovely stay here with us and do hope you had a safe trip home.

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024
Response from QLCC Reception - Chloe on 12 Feb 2024
Hi Stephen,Thank you for taking your time to leave such a great review!We are so pleased to hear you enjoyed your stay here with us at Quest!We do hope to see you again soon.

10/10 Excellent

Nicola

Liked: Cleanliness, room comfort
Lovely and clean accommodation, well equipped, great central place. Would definitely stay there again
Stayed 1 night in Feb 2024
Response from QLCC Reception - Chloe on 6 Feb 2024
Hi Nicola,Thank you for taking your time to share your experience here with us at Quest,We are so pleased to hear our high-level cleanliness, central location was all made for a great and comfortable stay!We cant wait to welcome you back again in the near future.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from John on 2 Feb 2024
Good afternoon, MichaelThank you for choosing to stay with us at Quest Liverpool and for scoring us 10/10 for your recent stay. We are glad you enjoyed your time with us, and hope to see you again soon. Kind regardsJohnAssistant Residence Manager

10/10 Excellent

Asim

Liked: Cleanliness, amenities, property conditions & facilities
The best. Again. Been travelling to Liverpool for years and this is the outstanding accommodation for me. Stayed on New Years day and after checking other properties, this was best value. Nice and easy check in with polite staff makes the welcome nicer. Early check in allowed again without charge.
Stayed 1 night in Jan 2024
Response from QLCC Reception Team - Chloe on 1 Feb 2024
Hi Asim,Thank you for taking your time to leave us yet again another great review!It was such a pleasure to see you again and we are so delighted to hear you had such a great stay as expected,I will be sure to pass on your feedback to our friendly and helpful staff,We do hope to welcome you back again very soon!

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, room comfort
Central hotel with polite staff
Check is was easy and the Spanish lady on reception was brilliant. The rooms aren't as big as they make it look on the photos. They were very clean and the kitchette was well stocked with cuterly and glasses etc. The breakfast was disappointing even though it was continental I was glad I'd not paid for it. Hotel was very central and car park 3min walk away, overall a great place to stop.
Stayed 1 night in Jan 2024
Response from QLCC Reception Team - Chloe on 1 Feb 2024
Hi Sarah,Thank you for taking your time to leave us a great review!We are pleased to hear you had such a great stay here with us and will be sure to pass on your feedback to our team,We do hope to see you again in the near future!

6/10 Okay

John

Travelled with group
Guest
Shower hotwater valve faulty....too hot without controlling the temperature.Parking very expensive £21 per 24 hour period!
Stayed 1 night in Jan 2024
Response from QLCC Reception Team - Chloe on 31 Jan 2024
Hi John,Thank you for taking your time to leave a review,If you would of made our friendly and helpful staff aware you had issues with adjusting your shower they would of been more than happy to help assist you with this, As we don't have a car park on site Q-Park is the one we suggest due to close approximate to our hotel.We do hope you had a safe trip home.

10/10 Excellent

Oluwatomi

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from QLCC Reception Team - Chloe on 29 Jan 2024
Thank you for your great review!We are pleased to hear you had such a great stay here with us at Quest,We do hope to see you again in the near future.

8/10 Good

Vicki

Business traveller
Liked: Cleanliness, room comfort
Clean and convenient
Was a clean and comfortable stay. Staff were pleasant and the property is well located in the heart of the city. Small for an apartment, really it’s a studio apartment with a glass partition around the bed. Because of the location I wasn’t in the room much but would definitely want something bigger if was staying longer than 2 nights or with a second person.
Stayed 2 nights in Jan 2024
Response from QLCC Reception - Chloe on 26 Jan 2024
Hi Viki,Thank you for taking your time to leave a review,We are delighted to hear you had such a great stay and our location was ideal for your visit.We do hope to see you again in the near future.

10/10 Excellent

nicola

Liked: Cleanliness, room comfort
100 reccomend
The apartment is modern, clean, has everything you would need, its extremely quiet to say you are smack bang in the centre of liverpool too, you are next to everything for shops and restaurants, there is a nice little Italian restaurant directly opposite i would recommend too.
Stayed 1 night in Jan 2024
Response from QLCC Reception Team - Chloe on 31 Jan 2024
Hi Nicola,Thank you for taking your time to leave us such a great review!We are pleased that our central location was ideal for your visit and our high-level cleanliness and lovely modern rooms was all made for a perfect and quiet stay here with us,We do hope to welcome you back again soon.

10/10 Excellent

Robyn

Liked: Cleanliness
Response from QLCC Reception - Chloe on 19 Jan 2024
Hi Robyn,Thank you for taking your time to leave us a review,We are delighted to hear you had such a positive stay here with us at Quest and do hope to welcome you back again in the near future.

10/10 Excellent

Pericles

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from QLCC Reception Team - Chloe on 1 Feb 2024
Thank you for taking your time to leave us such a great review!We are delighted to hear you had such a great stay here with us an do hope to welcome you back again soon.

2/10 Terrible

shahidah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were supposed to check in at 3pm and the room wasn’t ready until 5pm . Some people waited for 5 hours. Only have one chambermaid per day. No vip benefits given at all. Intercontinental breakfast was just one pack of biscuit and one juice given at front of door.
Stayed 2 nights in Jan 2024
Response from QLCC Reception Team - Chloe on 10 Jan 2024
Hi Shahidah,Thank you for taking your time to share your experience here with us at Quest,We sincerely apologies due to the long wait for checking in as you could imagine it was a very busy New Year along with the event of the football too,Our staff was working extremely hard to make sure all of our rooms was up to high standards, We had more than 1 housekeeper working however due to the high demand of check in's and outs we was a little delayed, We can confirm none of our guests due to check in was not waiting 5 hours or more, We will certainly take on your feedback for future reference.We do hope you had a safe trip home.

10/10 Excellent

Asim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A top place to stay. I have stayed in many places in Liverpool over the years and this is among the best. If you drive, the parking is expensive but convenient in a safe, nearby 24/7 car park (Q Park, Hanover St.). Staff were all really friendly, allowed early check in for us. Studio is spacious enough for 2 people. Breakfast options could be improved - the option of a hot drink would have been nice otherwise no complaints. Would defo stay again. Location is excellent, I stayed over for a Liverpool game - Anfield stadium is a 15 minute or so, drive.
Stayed 2 nights in Dec 2023
Response from QLCC Reception Team - Chloe on 10 Jan 2024
Hi Asim,Thank you for taking your time to leave us a great review!We are delighted to hear that our location was ideal for your visit and our friendly and helpful staff made you feel welcome upon your early arrival and all was made for a great stay!We do hope to see you again in the future,

10/10 Excellent

S

Liked: Cleanliness, room comfort
Had a great 3 night break for my partners birthday, NYE & liverpool v Newcastle game !! Great location, right in the center of liverpool. Really nice apartment, clean, spacious and cosy. Will definitely be back!!
Stayed 3 nights in Dec 2023
Response from QLCC Reception Team - Chloe on 7 Jan 2024
Thank you for your great review,We are pleased you had such a great stay here with us at Quest and do hope to see you again in the near future

8/10 Good

Edward

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from QLCC Reception - Chloe on 20 Dec 2023
Hi Edward,Thank you taking your time to leave a great review,We do hope to see you again soon.

8/10 Good

Wai Kah

Travelled with family, Travelled with partner
Liked: Cleanliness
The continental breakfast was bad, really basic pick & go items. Some of the fixutres in the room were spoilt, like the bathroom cupboard door, shower tap. Also, toilet papers werent replenished during house keeping, gotta call to get more. Response was quick though.
Stayed 3 nights in Dec 2023
Response from QLCC Reception Team - Chloe on 19 Dec 2023
Hi Wai,Thank you for taking your time to leave us a lovely review.As we are not a full service hotel we offer a basic but modern breakfast as an option to add on, We apologize if anything was missed during your daily service which we will certainly pass on this feedback to the appropriate team, However we are glad our staff was able to communicate effectively and rectify this for you.We do hope to welcome you back here at Quest again

10/10 Excellent

Alex

Stayed 1 night in Dec 2023
Response from QLCC Reception - Chloe on 16 Dec 2023
Hi Alex,Thank you for taking your time to leave us such an amazing review!We are so pleased to hear you enjoyed your stay here with us and do hope to see you again in the near future.

10/10 Excellent

Hyoung Gi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I checked in very late but they were kind and I am so satisfied. It was an unforgettable time in Liverpool
Stayed 1 night in Dec 2023
Response from QLCC Reception Team - Chloe on 19 Dec 2023
Hi Hyoung,Thank for your great review!We are so pleased you enjoyed your stay here with us at Quest and do hope to see you again in the near future.

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Chloe - QLCC Reception on 13 Dec 2023
Hi Catherine,Thank you for your amazing review,We are so pleased you had such a great stay here with us and we do hope to see you again in the near future.

10/10 Excellent

Karen

Liked: Cleanliness, room comfort
Brilliant
Excellent accommodation, brilliant location. Just perfect. Would most definitely stay again!
Stayed 2 nights in Dec 2023
Response from QLCC Reception - Chloe on 13 Dec 2023
Hi Karen,Thank you for taking your time to leave such a wonderful review!We are so delighted that our central location and accommodation was all made for a perfect 10 stay!We do hope to see you again in the near future.