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Aloft London Excel

Photo gallery for Aloft London Excel

Property amenity
Indoor pool
In-room safe, individually furnished, desk, iron/ironing board
In-room safe, individually furnished, desk, iron/ironing board
In-room safe, individually furnished, desk, iron/ironing board

Overview of Aloft London Excel

Aloft London Excel

4.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR

Guests rated this location 8.5/10 - Very good

Explore the area

  • Popular LocationExCeL Exhibition Centre2 min walk
  • AirportLondon (LCY-London City)7 min drive
  • Popular LocationWestfield Stratford City11 min drive
  • Popular LocationO2 Arena13 min drive

Room options

About this area

London

Located on the riverwalk, Aloft London Excel is in Docklands neighbourhood and is connected to the convention centre. O2 Arena and The British Museum are cultural highlights, and some of the area's notable landmarks include Tower Bridge and The Shard. Looking to enjoy an event or a match while in town? See what's going on at London Stadium. Guests love the hotel's convenience for public transportation: Prince Regent Station is 3 minutes on foot and Royal Albert Station is 10 minutes.
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Map

What's nearby

  • ExCeL Exhibition Centre - 2 min walk
  • London Stadium - 11 min drive
  • Westfield Stratford City - 11 min drive
  • Tower Bridge - 12 min drive
  • O2 Arena - 13 min drive

Getting around

  • Prince Regent Station - 3 min walk
  • London West Ham Station - 6 min drive
  • London (LCY-London City) - 7 min drive

Restaurants

  • Costa Coffee - 9 min walk
  • Subway - 5 min walk
  • Sandwich & Co - 9 min walk
  • Wxyz Bar - 1 min walk
  • The Pyramid - 9 min walk

About this property

Aloft London Excel

4-star hotel near ExCeL Exhibition Centre
Located close to O2 Arena and London Stadium, Aloft London Excel provides a terrace, laundry facilities and a bar. For some rest and relaxation, visit the sauna. The on-site restaurant, Docksider Restaurant, features international cuisine. Free in-room WiFi is available to all guests, along with a gym and a business centre.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, free newspapers and a lift
  • A front desk safe, multilingual staff and smoke-free property
  • Guest reviews say great things about the proximity to public transport
Room features
All 252 individually furnished rooms include comforts such as air conditioning, in addition to amenities such as free WiFi and safes. Guest reviews speak positively of the quietness rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with rainfall showers
  • Fridges, daily housekeeping and electrical adapters/chargers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 17.50 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Docksider Restaurant
  • WXYZ
  • Food and beverage area

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Roll-in shower (selected rooms)
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
1 per room (up to 40 lb per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 17.50 per person
  • Self-parking fee: GBP 16 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft London Excel Hotel
Aloft Excel Hotel
Aloft London Excel
Aloft Excel
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel London
Aloft London Excel Hotel London
Aloft London Excel a Marriott Hotel

Frequently asked questions

Does Aloft London Excel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at 倫敦展覽中心雅樂軒酒店?

As of 28 Mar 2023, prices found for a 1-night stay for 2 adults at 倫敦展覽中心雅樂軒酒店 on 27 Apr 2023 start from HK$827.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aloft London Excel pet-friendly?

Yes, Aloft London Excel allows pets (limit 1 per room) with a maximum weight of up to 40 lb per pet.

How much is parking at Aloft London Excel?

Self-parking is available for GBP 16 per day.

What time is check-in at Aloft London Excel?

Check-in is from 3:00 PM - 3:00 PM. After-hours check-in is not available.

What time is check-out at Aloft London Excel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Aloft London Excel located?

Located in Docklands, this hotel is 2.3 mi (3.8 km) from O2 Arena, and within 6 mi (10 km) of London Stadium and Tower Bridge. The Shard and The British Museum are also within 9 mi (15 km). Prince Regent Station is only a 3-minute walk and Royal Albert Station is 10 minutes.

Can I cancel my reservation for free at Aloft London Excel and receive a full refund?

Yes, Aloft London Excel offers free cancellation on select room rates, because flexibility matters! Please refer to Aloft London Excel cancellation policy on our site for more details about any exclusions or requirements.

Aloft London Excel Reviews

Aloft London Excel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1000 reviews" "
" "10 - Excellent 56%
Rating 8 - Good. 320 out of 1000 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 60 out of 1000 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 25 out of 1000 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 34 out of 1000 reviews" "
" "2 - Terrible 3%

9.1/10

Cleanliness

8.7/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Good

Letitia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was literally right next to EXCEL so was super convenient, this is a lovely hotel, I had no complaints at all.
Stayed 1 night in Mar 2023

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night, nice clean hotel. Great staff.
Stayed 1 night in Mar 2023

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
there was broken glass in the room on the floor which we stepped on and room service took 2.5 hours. They told us we could not receive a refund because we paid by card already. It was awful. They just wanted money and the area outside is a construction zone. Never will stay there again and feel a full refund is in order. They did refund only £90 for the glass but it was shocking how bad it was.
Stayed 1 night in Mar 2023

2/10 Terrible

sital

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff are a bit bland - no real customer engagement Waited 1.5 hours for food with no real apology or iunderstanding
Stayed 3 nights in Feb 2023

10/10 Excellent

Blessing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly. The rooms are spacious, clean and a nice design. I love the rainbow lights in the corridors - very cool. The pool area is lovely. The hotel is connected to the dlr station by a walkway which makes it very easy to access. And tea making facilities and a fridge in the room of course for us tea drinkers.
Stayed 2 nights in Feb 2023

8/10 Good

Parul

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first stay at this property and definitely NOT my last ! I will highly recommend this to family and friends and will visit many times again myself. Room was very spacious. love the hallway, lobby and lifts, stairs was nice to walk as well interior was lovely. Bed was very comfy had a good night sleep. WiFi was very good and having more access to the internet on the TV was useful and entertaining. 😊
Stayed 1 night in Feb 2023

10/10 Excellent

Olasunkanmi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable hotel
Stayed 1 night in Feb 2023

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and good location to DLR
Stayed 1 night in Jan 2023

8/10 Good

Mica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the whole it’s very clean, has good ambiance and comfortable. I didn’t like that coffee was right next to toilet in my room but kinda got over it. Used the restaurant instead and food especially breakfast was exceptional!!