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黑鳥酒店的評價

4 out of 5
黑鳥酒店
209 Earls Court Road, London, England

評價

9.8

完美

10 分評分，優異；294 則評價中有 265 則" "
8 分評分，不錯；294 則評價中有 25 則" "
6 分評分，一般；294 則評價中有 3 則" "
4 分評分，欠佳；294 則評價中有 1 則" "
2 分評分，很差；294 則評價中有 0 則" "

10/10 

整潔度

9.8/10 

職員與服務

9.6/10 

設施服務

9.8/10 

住宿狀況

9.2/10 

環保程度

評價

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和客房舒適度
convenient location and delicious breakfast
great location, delicious breakfast and excellent breakfast service. The room is a bit cold. it is a little bit tiny but it is close to tube station and you could choose something bigger but far away from the station. present surprise if you like drinks.
於 2019 年 12 月住了 2 晚
GM 於 2019年12月23日的回應
Thank you for great review!

10/10 優異

CHIA CHUN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
交通便利、早餐好吃、房間舒適
交通便利、早餐好吃、房間舒適、房東超nice
於 2019 年 6 月住了 2 晚

10/10 優異

Ingrid

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was the best place we stayed throughout our trip. The size is ok as a hotel in London, modern design, large and clean bathroom, friendly staff. The breakfast was awesome.
於 2019 年 4 月住了 2 晚
GM 於 2019年5月7日的回應
Hi Ingrid, thank you for your lovey review! Delighted to hear you enjoyed your stay with us!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
new hotel 30 seconds walk to Earl's Court station. Staffs are very friendly and helpful. The room is very stylish. Tradition English Breakfast is yummy. And the dinner pie is awesome. Must try!!!
於 2019 年 3 月住了 3 晚
GM 於 2019年4月15日的回應
Thank your for rating us 10/10! So happy to hear you enjoyed your stay with us!

10/10 優異

Joel (Farmington Hills)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent location to stay and take the tube to other places in London. The adjoining pub has excellent food.
於 2024 年 5 月住了 2 晚

10/10 優異

Yuanzhen

讚好：整潔度、職員與服務和住宿狀況
The breakfast is impressive as the London rain.
於 2024 年 5 月住了 1 晚

8/10 不錯

Tim

讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall positive experience. The only thing that was a minor issue was still having to deal with stairs after using the elevator which was inconvenient when dealing with large suitcases. But I can’t really fault them for it since no doubt it’s an old building and shoehorning an elevator in is going to result in some interesting choices architecturally. But other than that I enjoyed my stay.
於 2024 年 4 月住了 2 晚

10/10 優異

Maddie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely incredible stay, gutted we were only there for one night! Fabulous breakfast, willing to help, received a discount and voucher on arrival to use in their pub (pies were soooo tasty). Only negative thing would be the lift is slightly slow but honestly not even an issue with limited rooms. I was surprised the lift was there! We were given a free upgrade to the “Hitchcock room” which was beautiful and more than enough space for all needs. Again, amazing stay highly recommend.
於 2024 年 4 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 8 晚

10/10 優異

magnus

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚

10/10 優異

Lena

於 2024 年 2 月住了 4 晚

10/10 優異

Brian

伴侶同遊
讚好：設施服務
We thoroughly enjoyed our stay at the Blackbird. The room was homey and spacious. Breakfast was included and was plentiful and delicious. We appreciate the discount on food and beverages during our stay. We often ate in the dining room behind the bar area which was much quieter. The dinners were delicious! The location is ideal with a Marks and Spencer Simply Food across the street and the tube station a 2 minute walk. Staff at the Blacbird were helpful and accommodating. They even carried our luggage up three floors when the elevator broke down. We would stay here again!
於 2023 年 12 月住了 6 晚

10/10 優異

Nigel

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love a traditional pub to stay at
於 2023 年 11 月住了 2 晚

10/10 優異

Juli

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
London Favorite!
3rd stay for my Heathrow overnight layovers and this has become my favorite. Great staff, large clean rooms and a great breakfast off the menu. Very convenient from Heathrow as Earls Court station is across the street. Also great restaurants and shops within walking distance
於 2023 年 12 月住了 1 晚

8/10 不錯

M

於 2023 年 11 月住了 1 晚

10/10 優異

Jack

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Place to Stay
Excellent small hotel conveniently located close to Earls Court Underground station.
於 2023 年 11 月住了 6 晚

10/10 優異

Hongjun

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The stuff of Blackbird are so nice and helpful!
於 2023 年 10 月住了 3 晚

10/10 優異

iulia

讚好：整潔度、職員與服務、設施服務和住宿狀況
I truly enjoyed this hotel. Small and cozy! Very clean rooms with an outstanding service. I also liked the dining option right there. This place reminded me of The Library hotel in New York.
於 2023 年 10 月住了 3 晚

10/10 優異

Gavin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 優異

Mike (Barrington Hills)

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location next to Earls court tube station. We took the tube from the Heathrow airport to the hotel which was very convenient. Clean bathroom, great breakfast that was included in room charge, friendly staff. Our room faced the street so it was noisy for me, a light sleeper. I put on my AirPod and it blocked the noise so all good. We will definitely stay here again !
於 2023 年 10 月住了 2 晚

10/10 優異

Shaun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overnight stay Welcome drink good breakfast and comfortable room All good thank you
於 2023 年 10 月住了 1 晚
The Blackbird team 於 2023年10月16日的回應
Hi Shaun,Thank you for your review, we hope to see you again!Kindest,

10/10 優異

Jeffrey

於 2023 年 10 月住了 1 晚
The Blackbird team 於 2023年10月16日的回應
Hi Jeffrey,Thank you for your great rating.Kind regards,

10/10 優異

James

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 6 晚
The Blackbird team 於 2023年10月16日的回應
Dear James,Thank you for the great rating.Kind regards,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Super cute, could use a couple of comfort tweaks
Good location very near to tube station and M&S. The rooms and attached pub are excellent; food and service are great. The look and layout are really well done, the place is very clean and decor charming. The room is very small which is typical, but no place to put clothes or a suitcase so my suitcase was opened on the floor taking up the only bit of space in the room. The area outside was pretty noisy and the door to the elevator right outside the room was very loud with other guests coming and going late night. Biggest disappointment was the bed & pillows which was all very uncomfortable. I’d suggest a mattress topper and some decent pillows… At $526 for 2 weeknights, I expected a decent nights rest, which unfortunately we couldn’t get here.
於 2023 年 10 月住了 2 晚

8/10 不錯

Graham

讚好：職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
The Blackbird team 於 2023年10月16日的回應
Dear Graham,Thank you for the great rating.Kind regards,

10/10 優異

Luise

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 4 晚

10/10 優異

Mark

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly and unique!
於 2023 年 9 月住了 2 晚
The Blackbird team 於 2023年10月16日的回應
Dear Mark,Thank you for your feedback, delighted that you enjoyed your stay with us.Kind regards,

10/10 優異

Linda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great find in Earls Court
Stayed at this hotel previously, staff are always very welcome. Rooms are small, but the location is great, breakfast is good, but be an early riser for continental as trays are not replenished as they once, cooked breakfasts are very good. We had a large case with us, which we did not need for our 1 night stay, reception kept it for us to save lugging up the stairs and falling over it in the room - much appreciated that kindness.
於 2023 年 9 月住了 1 晚
The Blackbird team 於 2023年10月16日的回應
Dear Linda,Thank you for taking the time to share your feedback with us, we are delighted to read that you had a great experience with us.Kindest regards,

10/10 優異

Veronique

伴侶同遊
讚好：設施服務
Amazing location, service and the on-site dining is excellent!! Definitely recommend. Julian was so accommodating.
於 2023 年 8 月住了 3 晚
The Blackbird team 於 2023年10月16日的回應
Hi Veronique,Thank you for you great review, happy to read that you had a great time here.Kind regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
The Blackbird team 於 2023年10月16日的回應
Dear guest,Thank you for your rating, glad you enjoyed your stay with us.Kind regards,

10/10 優異

kelly

讚好：整潔度、職員與服務、設施服務和住宿狀況
Thoroughly recommend. Premium quality room, fixtures, fittings and amenities. Friendly staff. Perfect location.
於 2023 年 8 月住了 2 晚
The Blackbird team 於 2023年10月16日的回應
Dear Kelly,Thank you for your kind review, we hope to see you again.Kind regards,

10/10 優異

Kathleen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice atmosphere and the pies where amazing!!
於 2023 年 8 月住了 1 晚

4/10 欠佳

Nektaria

讚好：整潔度和住宿狀況
不滿：職員與服務
Disappointed
Initially, I was welcomed warmly and impressed by the lovely room decor. The cleanliness of the place was top-notch, and the quality of the food was decent. However, my experience soured towards the end of my stay. Despite having obtained approval for a 12pm late checkout from the front desk during check-in, my final morning was disrupted by aggressive banging and shouting. Megan, the source of the disturbance, was vehemently ordering me to vacate immediately. Remaining composed, I explained my approved late checkout, but she aggressively insisted I leave to avoid an extra night's charge and that they don’t do late checkouts. When I returned later to retrieve my bags, Megan acknowledged the mix-up and that the initial staff member had indeed confirmed the late checkout. The evident miscommunication caused considerable stress and unease. I will never stay there again when I visit London.
於 2023 年 8 月住了 1 晚
Blackbird 於 2023年8月6日的回應
Dear guestThank you for getting in touch regarding your recent visit to the Blackbird in Earl’s Court. We are appreciative of our customers taking the time to contact us directly regarding their experiences and it is a shame to hear that, on this occasion, it was not for positive reasons.We handle all complaints with the utmost importance.Thank you in advance for your patience as we look to resolve this.RegardsBlackbird team

10/10 優異

alvaro e

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good location and quality
於 2023 年 8 月住了 1 晚
Blackbird 於 2023年8月6日的回應
Dear AlvaroThank you for staying with us, we are happy to know that you enjoyed your visit, we hope to see you soon.RegardsBlackbird team

10/10 優異

Kai Mbali

於 2023 年 7 月住了 1 晚

10/10 優異

Alan (New York)

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was was small and well managed
於 2023 年 7 月住了 1 晚
Blackbird 於 2023年8月6日的回應
Dear AlanThank you for staying with us, we are glad to know that you enjoyed your visit, we hope to see you soonRegardsBlackbird team

10/10 優異

Sara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A perfect stay with a clean & comfortable room, and great food!
於 2023 年 7 月住了 3 晚
blackbird 於 2023年8月6日的回應
Dear SaraThank you for staying with us, we are glad to know that you enjoyed your visit, comfort of your room and food, we hope to see you soon.RegardsBlackbird team

10/10 優異

??

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
good location and room was very clean. Breakfast was excellent. We also had dinner in the restaurant, one of the best meals in London.
於 2023 年 7 月住了 2 晚
blackbird 於 2023年8月6日的回應
Dear guest.Thank you for staying with us, we are happy to know that you enjoyed your visit and food, we hope to see you soon.RegardsBlackbird team

8/10 不錯

Deborah

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
So convenient over the road from Earls Court Undergrouond station. Nice hot breakfast was included in our tariff. Lift to get your luggage to your room. If you arrive early they are happy to mind your luggage so you can set out to explore until check in time. Very clean room and decent sized bathroom.
於 2023 年 5 月住了 4 晚
Blackbird 於 2023年8月6日的回應
Dear DeborahThank you for staying with us, we are glad to know that you enjoyed your visit and breakfast. We hope to see you soon.RegardsBlackbird team

10/10 優異

Kim

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 7 月住了 3 晚
Blackbird team 於 2023年8月6日的回應
Dear KimThank you for staying with us, we are glad to know that you enjoyed your visit and we hope to see you soon.RegardsBlackbird team

10/10 優異

Taryn

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The highlight of staying at the Blackbird is definitely the staff and level of service. Every person we dealt with was so accommodating and helpful. We loved that breakfast was included and that you receive a discount in the restaurant for other meals. We didn’t spend a ton of time in our room but the only downside for us was the TV cable was bad so the picture kept cutting in and out.
於 2023 年 6 月住了 2 晚
Blackbird team 於 2023年7月11日的回應
Dear TarynThank you for staying with us, we are glad to know that you enjoyed your visit and service our team provided. We hope to see you soon.RegardsBlackbird team

8/10 不錯

Jennifer

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A convenient, comfortable stay.
The coffee pod machine was appreciated. There was a fridge in the room and the room was air conditioned.(Not many places in Europe have that.) The room was nicely furnished. The meals that we had at the hotel were good! The only disadvantage was that the lift was out of operation. 2 flights of stairs would be a deal breaker for someone lacking in mobility. Being close to Earls Court tube station is very convenient. We were able to take a Piccadilly line train directly from Heathrow, saving a lot on transfers.
於 2023 年 6 月住了 2 晚
BB 於 2023年7月4日的回應
Dear JenniferThank you for staying with us, we are glad to know that you enjoyed your visit and we hope to see you soon.RegardsBlackbird team

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
BB 於 2023年7月4日的回應
Dear DavidThank you for staying with us, we are glad to know that you enjoyed your visit and we hope to see you soon.RegardsBlackbird team

10/10 優異

Anthony

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
An amazing stay in this super cute B&B Pub. Great staff, amazing breakies, impressive amenities in the room. Great value for money. Awesome location.
於 2023 年 6 月住了 2 晚
BB 於 2023年7月4日的回應
Dear AnthonyThank you for staying with us, we are very happy to know that you enjoyed your visit, we hope to see you soon.RegardsBlackbird team

10/10 優異

Lena

家人同遊, 商務旅客, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
blackbird team 於 2023年6月23日的回應
Dear LenaThank you for staying with us, we are very happy to know that you enjoyed your visit and we hope to see you soon.RegardsBlackbird team

10/10 優異

Jack

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay!
A warm welcome, well kept comfortable rooms. Free welcome drink. Quick and very tasty breakfast in the morning too!
於 2023 年 6 月住了 1 晚
Blackbird team 於 2023年6月17日的回應
Dear JackThank you for staying with us, we are very happy to know that you enjoyed your visit, breakfast and service our team provided. We hope to see you soon.RegardsBlackbird team

10/10 優異

Louis

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 3 晚
Blackbird team 於 2023年6月17日的回應
Dear LouisThank you for staying with us, we are glad to know that you enjoyed your visit and we hope to see you soon.RegardsBlackbird team

10/10 優異

Dee

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Wonderful room in a great pub. Lovely little touches . Only minor issues no bottled water in room or plug in sink . Forgot to mention. Has Nespresso pod machine and handy for all high street shops including M and S . Breakfast was good though pastries were gone and not replaced by 9 am . Staff were helpful and checking was smooth
於 2023 年 5 月住了 1 晚
Blackbird team 於 2023年6月17日的回應
Dear DeeThank you for staying with us, we are happy to know that you enjoyed your visit and we hope to see you soon.RegardsBlackbird team

10/10 優異

Taylor

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Lovely property, right near Earls Court Station. Room was modern and very tidy. Pub downstairs has great food!
於 2023 年 5 月住了 3 晚
Blackbird team 於 2023年6月17日的回應
Dear TaylorThank you for staying with us, we are very happy to know that you enjoyed your visit and the food. We hope to see you soon.RegardsBlackbird team

8/10 不錯

Joanne

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 4 月住了 4 晚
Blackbird team 於 2023年6月17日的回應
Dear JoanneThank you for staying with us, we hope to see you soon.RegardsBlackbird team