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citizenM London Victoria Station

4.0 star property
Upscale property near Buckingham Palace

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

citizenM London Victoria Station

Photo gallery for citizenM London Victoria Station

Exterior
Exterior
Property amenity
Breakfast, lunch and dinner served
Interior

Overview of citizenM London Victoria Station

Reviews
9.4

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Popular LocationBuckingham Palace11 min walk
  • Popular LocationHyde Park16 min walk
  • Popular LocationBig Ben20 min walk
  • AirportLondon (LHR-Heathrow)43 min drive
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Room options

View all photos for King Room, 1 King Bed

Property amenity

King Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

City view

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

London

CitizenM London Victoria Station is located in London City Centre, a neighbourhood in London, and is near a metro station. Buckingham Palace and Westminster Abbey are notable landmarks, and some of the area's popular attractions include London Eye and Natural History Museum. Check out an event or a game at Royal Albert Hall, and consider making time for Science Museum, a top attraction not to be missed. Guests love the property's convenience for public transportation: Victoria Underground Station is 3 minutes on foot and St. James's Park Underground Station is 10 minutes.
Visit our London travel guideOpens in a new window

What's nearby

  • Buckingham Palace - 11 min walk
  • Hyde Park - 16 min walk
  • Big Ben - 20 min walk
  • Trafalgar Square - 5 min drive
  • Piccadilly Circus - 6 min drive

Getting around

  • London Victoria Rail Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London (LCY-London City) - 44 min drive

Restaurants

  • Wetherspoons - 4 min walk
  • Hermanos Colombian Coffee Roasters - 3 min walk
  • McDonald's - 5 min walk
  • The Beer House - 3 min walk
  • Sports Bar & Grill - 4 min walk

About this property

citizenM London Victoria Station

Upscale property near Buckingham Palace
Along with a restaurant, this smoke-free property has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. All 226 rooms boast iPads, and offer pillowtop beds and iPod docking stations. Premium bedding and rainfall showerheads are standard, as are Smart TVs with digital channels. Housekeeping is available on request.
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: GBP 19.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM
  • CanteenM

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • Digital channels
  • iPad
  • iPod dock

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 19.00 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

Is citizenM London Victoria Station pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM London Victoria Station?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on 6 May 2024 start from HK$1,151.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM London Victoria Station?

This property doesn't offer parking.

What time is check-in at citizenM London Victoria Station?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at citizenM London Victoria Station?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is citizenM London Victoria Station located?

Located in London City Centre, this property is within a 5-minute walk of Victoria Palace Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Green Park are also within 15 minutes. Victoria Underground Station and London Victoria Rail Station are within a 5-minute walk.

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 596 out of 765 reviews" "
Rating 8 - Good. 127 out of 765 reviews" "
Rating 6 - Okay. 26 out of 765 reviews" "
Rating 4 - Poor. 10 out of 765 reviews" "
Rating 2 - Terrible. 6 out of 765 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique cool room. Very comfortable. Shortfall: liquid soap and conditioner seemed poor quality
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Love the techy quality of this hotel. Lots of fun gadgets like the in room Contol tablet that let's you change the color of your bathroom unit. I chose turquoise. You can also control the curtains, blinds, lights and tv with your tablet. The room was very clean. A bit on the small side, but that's pretty standard in the UK. The staff is friendly and helpful. There are a few downsides. The shower water temp is only 40°C. Which was kind of lukewarm for me. Also, they dont have a lot of food to order for an evening meal. I wanted dim sum one evening and they were out of it. The breakfasts, however, are terrific with lots of variety. I especially enjoyed the croisants, eggs, ham and bacon. Lots of variety to choose from. So overall, I hihly reccp
Stayed 4 nights in Apr 2024

10/10 Excellent

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente y moderno hotel. Controlabas todo con una ipad. Todo moderno y limpio. Excelente ubicación!
Stayed 2 nights in Apr 2024

2/10 Terrible

Lindsay

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite asking expedia to cancel our booking long before we were due to arrive, it seems that you think we did arrive . We still await a refund which is pending.
Stayed 3 nights in Apr 2024

10/10 Excellent

Markki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel compared to other traditional chains I’ve stayed in. Very clean with great room amenities and the staff was fantastic. Only downside is the rooms are very small and so with more than 1 person it makes the quarters kind of tight, especially if you were to have more than one suitcase, but the bed is very comfortable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shalva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. The staff was supper friendly and the room was awesome. It was jam packed with cool features. We had a lay over in London for 22hrs and this really started off our honeymoon on a strong note. I strongly suggest this spot, we had to be up at 4 am and the way that the room wakes you up, is perfect for someone that has an early flight to catch, you have to experience it.
Stayed 1 night in Apr 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of cool features especially the common spaces and nice breakfast and bar. Great for 1 or 2 nights near to central London.
Stayed 2 nights in Apr 2024

10/10 Excellent

lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room with darkening blinds. Convenient location for tube and dining
Stayed 2 nights in Apr 2024

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the high tech! I could control the blinds, lighting and cleaning service at the touch of a button. The hotel was situated near restaurants, eateries and lots of shops, including Zara. Victoria station is just around the corner! The only down side was the constant air flow around the room, which couldn’t be turned off, making it cold.
Stayed 2 nights in Apr 2024

8/10 Good

Napatsawan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I stay for 6 nights there and the second days I told staffs to get someone to clean up my room and no one show up and clean my room. I have to came down to talk to same staffs again then they cleaned up after 3 days I staying there. They have to pay attention to customers more than this.
Stayed 6 nights in Apr 2024