Overall is good. 近地鐵站,但空間細小,兩隻喼開完擺到出門口 。另外房間默認安排在G/F,但沒註明,入住時前台才通知,要加錢才可住G/F以上樓層的同類房型
真實旅客
於 2019 年 12 月住了 4 晚
6/10 一般
Sze Ngar
2019 年 9 月 27 日
讚好:整潔度和住宿狀況
Not good
Not good
Sze Ngar
於 2019 年 9 月住了 6 晚
8/10 不錯
HungYi
2019 年 9 月 16 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
awesome service and location!
HungYi
於 2019 年 9 月住了 2 晚
8/10 不錯
真實旅客
2019 年 9 月 8 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Overall good
Overall good, particular for the Service. The room is a bit small. Couldn’t open 2 suitcases in the room.
真實旅客
於 2019 年 8 月住了 2 晚
4/10 欠佳
Cheng
2019 年 8 月 24 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Overall not recommended
Small room. Minor Staff rude. The flushing system of toilet is not functioning well.
Cheng
於 2019 年 8 月住了 5 晚
8/10 不錯
真實旅客
2019 年 7 月 31 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 7 月住了 6 晚
10/10 優異
Marlies Monika
2025 年 7 月 29 日
讚好:設施服務和住宿狀況
People at the lobby are very friendly and helpful.
Marlies Monika
於 2025 年 7 月住了 1 晚
4/10 欠佳
Jacques
伴侶同遊
2025 年 7 月 17 日
讚好:整潔度
不滿:職員與服務和住宿狀況
Moved 3 times my luggage and belongings to 3 different rooms due to air conditioned issues. Most of the staff were not helpful in solving the issue except one who committed to find a solution my second night.
In summary, the hotel is in a good location, pretty clean but to avoid in the summer unless they have reliable A/C.
Jacques
於 2025 年 7 月住了 3 晚
8/10 不錯
Neeraj
家人同遊
2025 年 7 月 11 日
讚好:整潔度、設施服務和住宿狀況
Location was great. Room was good except the shower and AC. Buffett was good enough
Neeraj
於 2025 年 7 月住了 4 晚
10/10 優異
Michael
2025 年 7 月 6 日
Michael
於 2025 年 6 月住了 1 晚
10/10 優異
Jose
2025 年 6 月 29 日
讚好:整潔度、職員與服務和住宿狀況
Excellent location to stay in London. Nice walks on the park and easy access to the subway. The breakfast option was superb.
Jose
於 2025 年 6 月住了 2 晚
10/10 優異
Mya
伴侶同遊
2025 年 6 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect spot for a quiet yet enjoyable London experience. Kensington Gardens provides an easy and pleasant walk to tons of restaurants and shopping options. Hop on hop off bus stop is right in front of the hotel and the Tube station is a 5 minute walk.
We will definitely be back!
Mya
於 2025 年 6 月住了 11 晚
6/10 一般
Kimberly
家人同遊
2025 年 6 月 12 日
不滿:設施服務和住宿狀況
Sewage smell in our room. Repeatedly asked for service to check the problem. Front desk kept saying they would send someone. No one showed up. 3 nights gagging from the stench.
Kimberly
於 2025 年 6 月住了 3 晚
10/10 優異
Laura Elizabeth
家人同遊
2025 年 6 月 4 日
讚好:整潔度、設施服務和住宿狀況
Thank you Doubletree for a WONDERFUL and WELCOMING visit for our first time in London! The rooms were exceptional, clean and quiet, the front desk service was very friendly (thank you Melissa!) and the location was superb! Within a mile of Hyde Park and also two Underground locations within a five minute walk in either direction. Many options for eating and shopping very close by. We highly recommend this hotel - you will not be disappointed!
Laura Elizabeth
於 2025 年 5 月住了 6 晚
10/10 優異
Jan Erik
2025 年 5 月 31 日
讚好:整潔度、職員與服務和住宿狀況
Jan Erik
於 2025 年 5 月住了 5 晚
8/10 不錯
Alan
伴侶同遊
2025 年 5 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
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Alan
於 2025 年 5 月住了 4 晚
8/10 不錯
Wayne
2025 年 5 月 15 日
讚好:整潔度、職員與服務和住宿狀況
Wayne
於 2025 年 5 月住了 1 晚
10/10 優異
David (St. Johns)
伴侶同遊
2025 年 5 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Comfortable room and friendly staff! Good breakfast. Highly recommended!
David
於 2025 年 4 月住了 9 晚
10/10 優異
Lorraine
商務旅客
2025 年 5 月 9 日
讚好:設施服務
Very friendly staff. Kind and helpful.
Lorraine
於 2025 年 5 月住了 1 晚
10/10 優異
Robert (Saint Johns)
伴侶同遊
2025 年 5 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were great to deal with. Very friendly and responsive to all requests
Robert
於 2025 年 4 月住了 4 晚
8/10 不錯
Shirley
伴侶同遊
2025 年 5 月 2 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Friendly, helpful staff. Very comfortable room . Some minor maintenance issues were reported to management . We will definitely be back .
Shirley
於 2025 年 4 月住了 3 晚
8/10 不錯
Colin
2025 年 5 月 1 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel, decent rooms, good location, hot room!
Positives: Reception staff very friendly | Hotel was in great location - 5 mins from Underground station and right across the road from Kensington Park. Lovely area. Very close to Notting Hill. Vibrant area. Room was on the small side but well appointed and more than adequate for our requirements during our stay. Didn't eat in the hotel. We had a disappointing over priced Aperol Spritz in the bar on the 1st night.
Negatives: Our room on arrival was incredibly hot despite it being no more than 15 degrees outside. Even stepping out the lift in to the corridor leading to the room was very hot. We had a dinner reservation so put on the AC in the room and hoped it would cool down but no luck. On return, room was still unbearably hot. Reception brought up a fan and looked at AC and assured us room would cool down. It didn't! We were so tired after a days travelling so went to bed but had a very restless and sweaty night! It was like sleeping in a room in Italy in July with no Air con! I contacted reception in the morning and asked to be put in a different room. In their defence, staff were again helpful and moved us to a room on the 1st floor. What a difference! Air con worked and room was very cool and we slept well. Shame we couldn't have had this the 1st night! In hindsight, for what we were paying per night, I should have insisted on swapping room before going to bed on 1st night. Dissapointed that no compensation was offered. Had to pay for the spritz too!