We were bumped by the Grange Blooms hotel into their less attractive but nearby sister hotel, the Grange Whitehall. Great location, but a very average hotel, falling apart a bit.
Jonathan
2022 年 6 月入住 3 晚
10/10 超赞
Margriet
与家人出行
2022年04月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wir waren 4 Nächte dort und haben es sehr genossen! Das Hotel hat sehr viel Charme, uns ist das viel lieber als ein modernes Gebäude das überall gleich aussieht. Es hievt einen entzückenden Garten hinten hinaus, dort kann man jederzeit eine Pause vom hektischen London einlegen . Die Lage ist top, man ist zu Fuß in 12 Minuten am Leicester Square oder Oxford Circus. Es gibt viele kleine Restaurants in unmittelbarer Nähe. Wir werden nächstesmal wieder dort wohnen!
Margriet
2022 年 4 月入住 4 晚
4/10 很差
Susanne
与配偶出行
2021年11月26日
不满意:清洁度、服务设施、住宿条件和设施
Susanne
2021 年 11 月入住 1 晚
6/10 一般
Paul
与配偶出行
2021年10月19日
满意:清洁度、服务设施、住宿条件和设施
We got the hotel to book in at 2.15pm, the E-Mail confirmed that the book in time was 2.00pm. We were told by the receptionist that it was 3.00pm book in, I showed her the E-Mail and was told the room was not ready and if I wanted to complain then to contact head office. Totally unsympathetic and offered no apology at all. The Duty Manager Fruzsina then stepped in and was the polar opposite, helpful, apologetic and offered us a free breakfast. The hotel was lovely, it was a shame that the receptionist gave such an unfriendly and unforgiven welcome to the guests.
Paul
2021 年 10 月入住 1 晚
8/10 还可以
Patricia Marie,Seattle
与配偶出行
2021年09月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is an ideal location and very quiet. Room 310 overlooked a quiet courtyard and the back of the British museum. It’s an old London building, so don’t expect the most modern amenities - but the trade off is well worth it. I’d recommend it highly.
Patricia Marie
2021 年 9 月入住 2 晚
4/10 很差
Jason
2021年07月26日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Poor Quality of Room
Having been moved at last minute from the Grange Bloom to the Grange White Hall with no reason, we were put into a room that can only be described as the staffs overnight quarters. Having booked a nice looking kings size double room at the Grange Bloom, we found ourselves in a small rom with a drop bed bed that was 1ft off of the floor, uncomfortable as poor quality.
Jason
2021 年 7 月入住 1 晚
10/10 超赞
真实旅客
团体旅客
2021年07月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Garden
真实旅客
2021 年 7 月入住 1 晚
8/10 还可以
Matthew
商务旅客
2021年06月10日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Recommended
Helpful staff, clean room
Matthew
2021 年 6 月入住 2 晚
8/10 还可以
真实旅客
商务旅客
2021年05月24日
满意:员工和服务,清洁度
Grange Hotels - Montague St
Redirected to Grange WhiteHall (next door) - as has been normal this year. Convenient location on a quieter street (although there is some bus traffic) and good price for the size of the room in this area. Welcoming and friendly service with a basic grab-and-go breakfast still being delivered to the room.