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Holiday Inn Brentford Lock, an IHG Hotel

Photo gallery for Holiday Inn Brentford Lock, an IHG Hotel

Exterior
Meeting facility
In-room safe, desk, iron/ironing board, free cots/infant beds
Café
Exterior

Overview of Holiday Inn Brentford Lock, an IHG Hotel

Holiday Inn Brentford Lock, an IHG Hotel

4.0 star property

8.6/10 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
Commerce Road, Brentford, England, TW8 8GA

Guests rated this location 7.8/10 - Good

Explore the area

  • Popular LocationSyon Park7 min walk
  • Popular LocationRoyal Botanic Gardens, Kew9 min drive
  • Popular LocationEventim Apollo10 min drive
  • AirportLondon (LHR-Heathrow)21 min drive

Room options

About this area

Brentford

Holiday Inn Brentford Lock, an IHG Hotel is located in Syon, a neighbourhood in Brentford, and is in a rural area and on the waterfront. Buckingham Palace and Big Ben are notable landmarks, and some of the area's popular attractions include London Eye and Natural History Museum. Looking to enjoy an event or a game while in town? See what's happening at Wembley Stadium or Twickenham Stadium.
Visit our Brentford travel guideOpens in a new window
Map

What's nearby

  • Syon Park - 7 min walk
  • Royal Botanic Gardens, Kew - 9 min drive
  • Eventim Apollo - 10 min drive
  • Wembley Stadium - 29 min drive
  • Hampton Court Palace - 30 min drive

Getting around

  • Boston Manor Underground Station - 4 min drive
  • Brentford Station - 11 min walk
  • Heathrow Airport (LHR) - 21 min drive

Restaurants

  • Last Stop - 7 min walk
  • Isleworth Kebab - 10 min walk
  • Coach & Horses - 8 min walk
  • KFC - 5 min walk
  • Galata Pera Restaurant - 11 min walk

About this property

Holiday Inn Brentford Lock, an IHG Hotel

4-star hotel located in Syon
You can look forward to a terrace, a cafe and dry cleaning/laundry services at Holiday Inn Brentford Lock, an IHG Hotel. Be sure to enjoy a meal at The Open Lobby, the on-site restaurant. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a banquet hall
  • Concierge services, meeting rooms and a porter/bellboy
  • Multilingual staff, smoke-free property and wedding services
  • Guest reviews give good marks for the dining options, breakfast and helpful staff
Room features
All 133 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Fridges, free infant beds and coffee/tea makers

Languages

English, French, Italian, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 14 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 12.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Open Lobby

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (12743 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Washer and dryer
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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 12.95 per person
  • Self-parking fee: GBP 14 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Brentford Lock Hotel
Holiday Inn Brentford Lock
Holiday Inn Lock
Holiday Inn Brentford Lock
Holiday Brentford Lock, An Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn Brentford Lock, an IHG Hotel Hotel
Holiday Inn Brentford Lock, an IHG Hotel Brentford
Holiday Inn Brentford Lock, an IHG Hotel Hotel Brentford

Frequently asked questions

Is Holiday Inn Brentford Lock, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at 布倫特福德拉克假日酒店 - IHG 旗下酒店?

As of 20 Mar 2023, prices found for a 1-night stay for 2 adults at 布倫特福德拉克假日酒店 - IHG 旗下酒店 on 2 Apr 2023 start from HK$740.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Brentford Lock, an IHG Hotel?

Self-parking is available for GBP 14 per night.

What time is check-in at Holiday Inn Brentford Lock, an IHG Hotel?

Check-in is from 2:00 PM - anytime.

What time is check-out at Holiday Inn Brentford Lock, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn Brentford Lock, an IHG Hotel located?

Located in Syon, this hotel is 0.3 mi (0.6 km) from Syon Park and within 3 miles (5 km) of Ealing Broadway Shopping Center and Thames River. Royal Botanic Gardens, Kew and Twickenham Stadium are also within 3 miles (5 km). Brentford Station is 11 minutes by foot and Syon Lane Station is 12 minutes.

Can I cancel my reservation for free at Holiday Inn Brentford Lock, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Brentford Lock, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Brentford Lock, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Holiday Inn Brentford Lock, an IHG Hotel Reviews

Holiday Inn Brentford Lock, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 419 out of 820 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 314 out of 820 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 53 out of 820 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 16 out of 820 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 18 out of 820 reviews" "
" "2 - Terrible 2%

9.2/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.9/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mina

Stayed 1 night in Dec 2022

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Fenella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly , helpful staff. Very clean and comfortable room. Good nights sleep in very comfy bed. Breakfast - varied choice and enjoyable.
Stayed 2 nights in Nov 2022

8/10 Good

Howard

Stayed 1 night in Nov 2022

2/10 Terrible

Keir

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Internet Dead Zone
If you are on a business trip, I would stay somewhere else. The Wi-fi must be on a dial-up VPN. I couldn't even sustain a zoom phone call. Cell phone coverage (EE) was next to zero so I may as well have been staying in a cave. Restaurant service was really slow and the food was distinctly average.
Stayed 1 night in Nov 2022

2/10 Terrible

Clarissa

Stayed 1 night in Oct 2022

8/10 Good

J

Stayed 2 nights in Oct 2022

10/10 Excellent

Dionne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 3 nights in Oct 2022

10/10 Excellent

Darryl, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great area of Brentford.
Stayed 2 nights in Sep 2022

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2022