Unbelivably small, and low roof ceiling. I booked it for my friend and his son. They were shocked my utterly small room that cannot even lay down one luggage, then they requested to change a room. The staff charged them £50 or more(forgot the exact amount) per night, to change another small room that at least can extent a luggage. I did not know the extra charging fee when they left back. Shame. DO NOT recommend this hotel.
真实旅客
2019 年 3 月入住 8 晚
8/10 还可以
Mao-Chun
2019 年 2 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
普通
距離地鐵近方便,但是晚上儘量不要出門
Mao-Chun
2019 年 2 月入住 2 晚
2/10 糟糕
Ting Ning
2018 年 3 月 1 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very bad service and conditions
Size of room is very much smaller than that shown in the internet. Room at basement is noisy because of pumping. Draining at shower and washing basin not working. Towels dirty and smelly. Most outrageous is that hotel charges £2 for each piece of luggage left in concierge. I will definitely not visit this hotel anymore.
Ting Ning
2018 年 2 月入住 1 晚
10/10 超赞
真实旅客
2017 年 1 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
地鐵站旁舒適、方便的商務旅館
就在地鐵站旁(地鐵站沒有電梯),地理位置可以,房間也舒適,只是浴室的洗臉盆非常小,有點克難
真实旅客
8/10 还可以
Yidi,hongkong
2015 年 10 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
床很舒服,摆设很高上大,感觉住得很优越,然而地下室始终空气流通不好,会有霉味。
Yidi
10/10 超赞
Nancy
2025 年 7 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
We enjoyed our stay at Hotel Shepherds Bush. It was very clean and staff were extremely nice. The hotel is ideally located adjacent to the tube and across the street from some phenomenal falafel. The first room we were shown was below grade and had only a small window through the ceiling to daylight, which set off a bit of claustrophobia in our party. Staff were understanding and moved us to a main floor room that had a window (not operable, as far as I could tell, but it was enough to ease claustrophobia). Overall a very good stay.
Nancy
2025 年 7 月入住 1 晚
6/10 一般
amy
团体旅客
2025 年 6 月 29 日
满意:清洁度
Overall the stay was pleasant, we were only booked for one night so the room we had (4 people sharing) was ideal.
At night the property was nice and quiet however in the morning due to us being in the basement area of the hotel it was very noisy above, you could hear all movement above us. Also the plumbing was very noisy so flushing the toilet in the night was a concern for waking others in the room.
We were also surprised to find a member of staff letting themselves into our room at around 0730 which woke us all up.
I would stay here again however i wouldnt want to be in the rooms downstairs
amy
2025 年 6 月入住 1 晚
6/10 一般
Allan
2025 年 6 月 26 日
不满意:住宿条件和设施
Very good location matching that requirement. Reception staff pleasant and helpful. Although generally clean it was a basic room smelling a bit of damp or poor ventilation. (Room was at back of hotel and while on same ground level as reception seems to be a basement at back.) Shower didn’t drain properly, no plug in sink, no iron or ironing board although rooms should apparently have them. Perhaps I was unfortunate with the room but although a budget hotel still seemed overpriced for what was delivered.
Allan
2025 年 6 月入住 1 晚
10/10 超赞
Angie
与配偶出行, 团体旅客
2025 年 6 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cobbles were difficult for my friend with a walker. Lift out of order but they upgraded us to a king room on ground floor so we could be near each other. Extremely friendly and helpful.
We stayed here for 1 night for a concert at the near by O2, it is the perfect location. Right next to the tube stations, but not too close you hear the trains, great!
Coby
2025 年 5 月入住 1 晚
6/10 一般
Sebastian
2025 年 5 月 23 日
Sebastian
2025 年 5 月入住 2 晚
10/10 超赞
Dan
2025 年 5 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Incredibly friendly and helpful staff. Room did everything that it needed to do. Would’ve been good to have a lamp in the room, as it was a basement room so no natural light - and the ceiling lights were a little overbearing. All round great hotel tho! Surrounding area isn’t the best, but that’s no fault of the hotel.
Dan
2025 年 5 月入住 1 晚
8/10 还可以
Kirsten
2025 年 5 月 1 日
Kirsten
2025 年 4 月入住 1 晚
10/10 超赞
Rosalind
与家人出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great clean hotel behind Shepherds Bush Market tube station and opposite the market. Helpful staff. Quiet. Good sleep. Very affordable. Access for me on my foldable mobility scooter was difficult so we used the side emergency door with a step up. Accessible room on the ground floor and really good with walk in shower etc.
Rosalind
2025 年 4 月入住 1 晚
6/10 一般
Britt
2025 年 4 月 27 日
满意:清洁度
Location is good, underground very nearby. Small complex. Very clean, staff friendly.
We stayed in a basement room. Room was beautiful and clean but didn’t like that there was no fresh air/ daylight. Also there was a “mechanical room” in the hall to our room, fire/ safety door was always open. Made me feel a little unsafe with 3 children because there was 1 fire escape who passed this room and no windows.
Britt
2025 年 4 月入住 2 晚
6/10 一般
真实旅客
与家人出行
2025 年 4 月 24 日
满意:员工和服务
不满意:清洁度
Nice little stay!
The hotel room was in need of a little tlc, iron burn mark on the carpet, and didn't smell very nice. Bathroom was clean and beds were also clean. Location was good staff were friendly.Just need to take care of the little things and would be the perfect stay!
真实旅客
2025 年 4 月入住 1 晚
6/10 一般
Lisa
2025 年 4 月 20 日
满意:客房舒适度,员工和服务
不满意:住宿条件和设施,清洁度
Not bad but wouldn’t book again.
The hotel was in a good location right next to the underground, you could hear the trains with the window open but not very loudly. The bed was quite comfortable and the room was tidy. The main issues we had were the smell of damp in the room which you could see was in the carpets as there were two large damp patches, the bathroom also smelt very damp although relatively clean. Also you could hear the room doors clearly opening and closing when people returned at night as the corridors were compact. Also there was no lift we could see which didn’t impact us but it might be good to know for others.
Lisa
2025 年 4 月入住 1 晚
10/10 超赞
Ryan
2025 年 4 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ryan
2025 年 3 月入住 2 晚
10/10 超赞
Monique
2025 年 3 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Monique
2025 年 2 月入住 1 晚
4/10 很差
Samantha
2025 年 3 月 24 日
不满意:员工和服务、住宿条件和设施、客房舒适度
It’s rundown. Mattress was terrible. Too hot. Very loud. Lift broken. After my first day my key did not work.