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关于布罗姆利庭园酒店的点评

4 out of 5
布罗姆利庭园酒店
Bromley Hill, Bromley, England

点评

8.4

很好

10 分 - 超赞。462 条好评，共有 1000 条点评" "
8 分 - 还可以。361 条好评，共有 1000 条点评" "
6 分 - 一般。106 条好评，共有 1000 条点评" "
4 分 - 很差。46 条好评，共有 1000 条点评" "
2 分 - 糟糕。25 条好评，共有 1000 条点评" "

9.0/10

清洁度

8.6/10

员工和服务

8.0/10

服务设施

8.4/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Siu Jun

与家人出行
满意：员工和服务，清洁度
very small room and gave me the worse view I guess~
2023 年 12 月入住 1 晚
Guest Relations 于 2024年01月9日 的回复
Dear Siu Jun, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

4/10 很差

Adrian

2023 年 11 月入住 2 晚
Guest Relations 于 2023年11月21日 的回复
Dear Adrian, Thank you for your rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

真实旅客

2018 年 11 月入住 1 晚
Anna 于 2018年11月26日 的回复
Many thanks for your great rating. We look forward to seeing you soon. Kind Regards, Anna Front Office Manager

8/10 还可以

MeowMeow，香港

满意：清洁度、员工和服务、客房舒适度
The location is no so convenient. You need to take Uber to the nearest rail station. The bathroom is a bit too small. All in all, it is a good hotel
2018 年 8 月入住 2 晚
Anna 于 2018年08月16日 的回复
Thank you for your valued feedback MeowMeow! We are happy to hear, that overall you enjoyed your visit to Bromley Court Hotel. With regards to the transport, there are also 2 direct buses form the station straight to the hotel. I do hope that you will afford us the opportunity to extend you a warm welcome back in the near future. Kind regards, Anna Front Office Manager

10/10 超赞

Stephen Anthony，Dundee

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I heard that Pink Floyd and David Bowie played at this Hotel and also Bob Marley. It is a lovely hotel and quite large. Food was excellent, service first class and staff were so helpful.
2024 年 5 月入住 2 晚
Guest Relation 于 2024年05月6日 的回复
Dear Stephen, Thank you for taking the time from your day to share feedback from your recent stay with us at The Bromley Court Hotel. I am delighted to see that you have enjoyed your stay with us. Should you decide to stay with us again, I assure you will receive the warmest welcome. Kind Regards, Guest Relations Manager

8/10 还可以

Barry

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Guest Relations 于 2024年04月23日 的回复
Dear Barry,Thank you for your rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 还可以

Thomas

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 4 月入住 1 晚
Guest Relations 于 2024年05月8日 的回复
Dear Thomas, Thank you for taking the time from your day to complete a review following your recent stay with us at The Bromley Court Hotel. I am delighted to see that overall, you have enjoyed your stay with us. Should you decide to stay with us again, I assure you will receive the warmest welcome. Kind Regards, Guest Relations Manager

6/10 一般

Anita

与配偶出行
满意：员工和服务
Lovely gardens and breakfast & food generally were very good as were the staff.
2024 年 3 月入住 3 晚
Guest Relations 于 2024年03月11日 的回复
Dear Anita, Thank you for your rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Jocelia

满意：清洁度、服务设施、住宿条件和设施
Very clean and comfortable.
2024 年 3 月入住 1 晚
Guest Relations 于 2024年03月6日 的回复
Dear Jocelia,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 还可以

Graham

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
Guest Relations 于 2024年02月23日 的回复
Dear Graham,Thank you for your rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Francis

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good nights sleep,extremely comfortable bed.check in very efficient and pleasant staff.
2024 年 2 月入住 1 晚
Guest Relations 于 2024年02月21日 的回复
Dear Francis,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Sandra

满意：清洁度、员工和服务、住宿条件和设施
Beautiful Hotel, service excellent
2024 年 2 月入住 1 晚
Guest Relations 于 2024年02月19日 的回复
Dear Sandra,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Angel

满意：清洁度、员工和服务、住宿条件和设施
Water provided for rooms
2024 年 2 月入住 1 晚
Guest Relations 于 2024年02月15日 的回复
Dear Angel,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Kristelle

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Incredible hotel in the heart of Bromley
I had an incredible stay at BCH recently. I usually stay there a few times a year. The hotel is always very clean, the staff are attentive and friendly, the food in the Garden restaurant is delicious as well. I always look forward to my stay at Bromley Court. Highly recommend!
2024 年 1 月入住 4 晚
Guest Relations 于 2024年01月29日 的回复
Dear Kristelle,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 还可以

Neil

满意：清洁度、员工和服务、服务设施
The architecture and setting of the building are beautiful. Parking is ample and although a little way out of town, it's on a very regular bus route. Staff are friendly, polite and helpful. The hotel isn't so cheap and on the downside over the years we've been to the Bromley Court Hotel, it is evident that the internal decor had deteriorated noticibly espevially in the communal areas and is in need of seriousTLC. Breakfast has gone from a good 'table service' with appropriate staffing levels, to a 'help yourself' buffet where the food is only just warm at best and too often has run out/in need of replenishment and staff barely visible on occasions. (We go for breakfast at least 1 hour before closing up time). Hot food plates have also been stone cold! We are regulars at this hotel as we have family in the area, however, we are now considering staying at other hotels in the future.
2024 年 1 月入住 2 晚
Guest Relations 于 2024年01月29日 的回复
Dear Neil,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 还可以

Theresa

2024 年 1 月入住 1 晚
Guest Relations 于 2024年01月28日 的回复
Dear Theresa,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Thomas

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel, with a fantastic breakfast. Definitely be back if in the area.
2024 年 1 月入住 1 晚
Guest Relations 于 2024年01月25日 的回复
Dear Thomas, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

6/10 一般

真实旅客

商务旅客
不满意：员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Guest Relations 于 2024年01月24日 的回复
Dear Guest,Thank you for taking the time from your day to share a rating from your recent stay with us. I am saddened to read that you did not enjoy your stay with us. I hope we can look forward to welcoming you back to The Bromley Court Hotel soon. Regards, Guest Relations Manager

8/10 还可以

Darren

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Guest Relations 于 2024年01月18日 的回复
Dear Darren, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Alan

2024 年 1 月入住 2 晚
Guest Relations 于 2024年02月2日 的回复
Dear Alan,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Jahtzael

2023 年 12 月入住 1 晚
Guest Relations 于 2024年01月9日 的回复
Dear Jahzael, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

George

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Guest Relations 于 2024年01月9日 的回复
Dear George, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

2/10 糟糕

Deborah

2023 年 12 月入住 1 晚
Guest Relations 于 2024年01月9日 的回复
Dear Deborah,Thank you for taking the time from your day to share a rating from your recent stay with us. I am saddened to read that you did not enjoy your stay with us. I hope we can look forward to welcoming you back to The Bromley Court Hotel soon. Regards, Guest Relations Manager

8/10 还可以

Issey

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Guest Relations 于 2024年01月23日 的回复
Dear Issey, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Steve

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room small and compacted but warm and comfortable
2023 年 12 月入住 1 晚
Guest Relations 于 2024年01月1日 的回复
Dear Steve, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Barry

满意：清洁度、员工和服务、住宿条件和设施
Just a very pleasant hotel
2023 年 12 月入住 1 晚
Guest Relations 于 2023年12月28日 的回复
Dear Barry, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

4/10 很差

Guillaume

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
Guest Relations 于 2023年12月27日 的回复
Dear Guillaume,Thank you for taking the time from your day to share a rating from your recent stay with us. I am saddened to read that you did not enjoy your stay with us. I hope we can look forward to welcoming you back to The Bromley Court Hotel soon. Regards, Guest Relations Manager

10/10 超赞

Duncan

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel - just what you want
Great hotel - clean, nice bathroom, decent food too. Had some car charging points too which was very useful!
2023 年 12 月入住 2 晚
Guest Relations 于 2023年12月12日 的回复
Dear Duncan, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Stefan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
Guest Relations 于 2023年12月12日 的回复
Dear Stefan, Thank you for your kind rating.. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 2 晚
Guest Relations 于 2023年12月8日 的回复
Dear David, Thank you for your kind rating.. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Michael

2023 年 12 月入住 1 晚
Guest Relations 于 2023年12月9日 的回复
Dear Michael, Thank you for your kind rating.. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 还可以

Chris

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Guest Relations 于 2023年12月8日 的回复
Dear Chris, Thank you for your kind rating.. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Chris

2023 年 12 月入住 1 晚
Guest Relations 于 2023年12月7日 的回复
Dear Chris, Thank you for your kind rating.. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Peter

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very pleasant and helpful staff contributed to an overall enjoyable stay.
2023 年 12 月入住 1 晚
Guest Relations 于 2023年12月5日 的回复
Dear Peter, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Johan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Guest Relations 于 2023年12月5日 的回复
Dear Johan, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Paul

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Really lovely hotel
2023 年 12 月入住 1 晚
Guest Relations 于 2023年12月5日 的回复
Dear Paul, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Carol

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great service
2023 年 11 月入住 1 晚
Guest Relations 于 2023年11月29日 的回复
Dear Carol, Thank you for your kind rating.. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Sally

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Brilliant stay and staff could not have been nicer
2023 年 11 月入住 1 晚
Guest Relations 于 2023年11月28日 的回复
Dear Sally, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Arran

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Service from the staff here was excellent and overall a great hotel for the area.
2023 年 11 月入住 2 晚
Guest Relations 于 2023年11月23日 的回复
Dear Arran, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 还可以

Mostefa

2023 年 11 月入住 1 晚
Guest Relations 于 2023年11月23日 的回复
Dear Mostefa, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Gordon

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cosy room very cosy, asked for upgrade as per VIP gold status and was told they do not offer a free upgrade an upgrade would be £20. 2nd day was given a upgrade for being a ‘guest of the day’ the garden view room was very nice. Was going to book for a third day but was told I would be back into a cosy room and if I wanted an upgrade I would be charged. This hotel does not offer upgrades to Expedia VIP members. The cosy rooms are ok but very small and very noisy.
2023 年 11 月入住 1 晚
Guest Relations 于 2023年11月22日 的回复
Dear Gordon, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Christina

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Guest Relations 于 2023年11月21日 的回复
Dear Christina, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Keith

Very nice
2023 年 11 月入住 1 晚
Guest Relations 于 2023年11月7日 的回复
Dear Keith, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Pauline，Victoria

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Bromley Court is our favourite hotel; we’ve been coming annually for years! The level of service is very high, and the staff go out of their way to make their guests comfortable. This hotel was originally a stately home, and the beautiful Italianate gardens provide a peaceful and relaxing place to walk or enjoy a quiet drink or light meal. The Garden restaurant overlooks the garden and provides a good variety of delicious meals. Bed and breakfast is good value with a large buffet of hot and cold food. London is less than 30 minutes by train, and the Bromley South train station connects easily to points on the south coast. Shopping is excellent especially the Glades shopping mall, accessible by taxi ordered by reception or the local bus, about ten minutes. We don’t drive here, but there is lots of free parking. We ordered a taxi to take us directly from Heathrow to the hotel, but it is easy to get to the hotel by public transport. It is a popular wedding venue, so if the celebrations are likely to disturb you, just ask for a room further from the restaurant. Ours was very quiet.
2023 年 10 月入住 3 晚
Guest Relations 于 2023年11月7日 的回复
Dear Pauline, Thank you for your kind rating and feedback. We are pleased to read that overall, you enjoyed your visit. I will pass on your lovely feedback to the Team. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 还可以

Kaivan

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Its a lovely hotel in a nice environment
2023 年 10 月入住 1 晚
Guest Relations 于 2023年11月6日 的回复
Dear Kaivan, Thank you for your kind rating and feedback. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Yvonne

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Stayed in a small twin. It was clean and had alm the amenities i needed. Shower room was a tight squeeze. Few hairs in the shower and in the rubber mat which were not mine. Breakfast catered for gluten free but need more allergy information on breakfast items. Staff were lovely and very helpful...especially as they had several functions on.
2023 年 11 月入住 1 晚
Guest Relations 于 2023年11月6日 的回复
Dear Yvonne, Thank you for your kind rating and feedback. We are pleased to read that overall, you enjoyed your visit. Please accept our sincere apologies for finding hair in your bathroom. I will report this to our Housekeeper for action. I will also pass on your feedback regarding allergy information to the Restaurant Manager for immediate review and action, thank you. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 还可以

Casanawo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Agréable
2023 年 10 月入住 2 晚
Guest Relations 于 2023年10月26日 的回复
Dear Casanawo, Thank you for your kind rating and feedback. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
lovely hotel
Clean and comfortable, very friendly and welcoming staff
2023 年 10 月入住 1 晚
Guest Relations 于 2023年10月24日 的回复
Dear Guest, Thank you for your kind rating and feedback. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Larisa

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyable stay
We stayed for one night . The room was big and the beds were comfortable. I liked the bathroom. It was very clean. There was a walk - in shower with a folding seat. I give 10 marks for it. Unfortunately the Garden restaurant was closed in the evening but the food was served in the bar area. The food was delicious. The garden is beautiful. I regret that we couldn't spend time in the garden because of the rain. We enjoyed our stay.
2023 年 10 月入住 1 晚
Guest Relations Manager 于 2023年10月24日 的回复
Dear Larisa, Thank you for your kind rating and feedback. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 超赞

Deborah

满意：清洁度、员工和服务、服务设施
2023 年 10 月入住 2 晚
Guest Relations 于 2023年11月11日 的回复
Dear Deborah, Thank you for your kind rating.. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.