Is The Leicester Square Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Leicester Square Collection?

This property doesn't offer parking.

What time is check-in at The Leicester Square Collection?

Check-in start time: 4 PM; check-in end time: 11 PM.

Where is The Leicester Square Collection located?

Located in London City Centre, this apartment building is steps away from Leicester Square and Piccadilly Circus. Trafalgar Square and Piccadilly are also within 10 minutes. Piccadilly Circus Underground Station and Leicester Square Underground Station are within a 5-minute walk.

The Leicester Square Collection Reviews, Deals & Photos 2025

About the area

London City Centre, a neighbourhood in London, is home to The Leicester Square Collection. The British Museum and Big Ben are notable landmarks, and some of the area's activities can be experienced at Wimbledon Tennis Club and Twickenham Stadium. Check out an event or a game at Royal Albert Hall, and consider making time for London Eye, a top attraction not to be missed.

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2/10 Terrible

Eric E.

29 Dec 2019

Disliked: Cleanliness, check-in, communication

In the middle of the Theater District, but ...

At first blush, the space was clean and simple, and in a good location, as was advertised. As we "lived in it", we found that there were no forks, the stove and the hot plates did not work. There was mold and mildew in the shower, the tape in the corners of the bedroom windows did not hold out the noise and the air. The location was good, but it was very noisy until well past 1:00am. We ended up sleeping on the hide-a-bed to escape the street noise. Communication with management was not good until the day before we arrived. When we let them know about the mold and mildew, no response. We have stayed with VRBO many times, but this was the first time we were not happy with the apartment. I hope they are able to fix the above mentioned items before renting to anyone else.

Stayed 3 nights in Dec 2019

2/10 Terrible

C.

2 Dec 2019

Disliked: Cleanliness, amenities, property conditions & facilities

Ne correspond pas à la chambre réservée... sal ... Lors de notre arrivée, on nous a donné une autre adresse d'une autre batiement un peu plus loin que celui réservé. Dessus

Stayed 4 nights in Nov 2019

8/10 Good

Bradley

14 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for my trip. Close to everything.

Great little one-bedroom flat. Perfectly located. Larger than expected. Great shower. Bed was ok. Couch was comfy. Located in soho/convent garden area. Close to the west end, Chinatown, casinos, restaurants, etc.

Stayed 4 nights in Nov 2019

2/10 Terrible

JOSE LUIS

8 Nov 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

No reserven no lo recomiendo

Las fotos mostradas no son lo que tienen en realidad los espacios muy diferentes y el estado el departamento en general, muy deteriorado, tienen un área dentro del departamento lleno de tríques o cosas viejas, la entrada es una calle de servicio de restaurantes hay basureros y no se siente seguridad

Stayed 2 nights in Nov 2019

2/10 Terrible

Thu Trinh

4 Nov 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Startet bra da vedkommende kom for å møte oss for å gi nøkkel. Senere på dagen så vi en mus inne i leiligheten. Ringte da ansvarlig og de sa at de

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

2 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Oct 2019

4/10 Poor

Elizabeth

28 Oct 2019

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Location is the only positive.

Positive: The location was great. Towels and extra bedding available. Negatives: After I booked, I wasn’t given contact info to the host so I could let them know when we would arrive so I had to call long distance to the phone number. Next, it was the most uncomfortable couch bed ever with rips and blood stains all over it. YUCK. Mildew smell throughout entire apt. No hot water in shower! We called to get it fixed and still no hot water in shower only in the sink. No mirror in bathroom which is hard for getting ready. It was also very loud at night so bring your ear plugs. Stains on carpet in bedroom. Also, very cramped for 4 adults to stay 2 nights.

Stayed 2 nights in Oct 2019

6/10 Okay

Anders

20 Oct 2019

Liked: Room comfort

Stayed 4 nights in Oct 2019

6/10 Okay

Dorthe

18 Oct 2019

Mere central beliggenhed findes vist ikke

Mere central beliggenhed findes vist ikke. Lejlighende var ren og pæn,men meget slidt og meget mørk. Vi boede på 1. sal og der var meget støj fra gaden

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

12 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Superb location and easy to meet up with the service provider

Stayed 1 night in Oct 2019

6/10 Okay

Ayvin R.

10 Oct 2019

Liked: Cleanliness, check-in, location, listing accuracy

Disliked: Communication

Good practical base for the West End but terrible communication with manager

Great location in the heart of the West End. Not much natural light but out most of the time, so not a big deal. No basic store cupboard items, so if you want to self cater, bring everything - salt, teabags etc. Comfortable bed and sofa bed. As in the West End, some night life noise until around 1.00 a.m. so closed windows is best, but could be hot and stuffy in warm weather. Helpful and friendly reception staff. Booked 2 beds for 2 people but confirmation email said they would supply one bed for one person. Tried to email and message through HomeAway several times to sort this out but never received an answer. Had to phone HomeAway customer support to get a phone number to confirm bed arrangements and arrange a time to meet at their meeting point to gain access. Photos are representative as an example of the owner's properties - you don't know this until you have booked. Would go again now I know how to directly contact reception.

Stayed 2 nights in Sep 2019

2/10 Terrible

Sabrina

4 Oct 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

4 Oct 2019

Liked: Cleanliness, staff & service, amenities

je ne comprends pas que l'adresse indiquer ne soit pas la bonne . Nous avons du attendre que l'on viennent nous chercher pour faire 250 m . Bizarre . appart bien situé .

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

2 Oct 2019

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The location was perfect. The communication prior to attuning was non existent that I was worried about the booking.

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

1 Oct 2019

Liked: Cleanliness, room comfort

Centrally located easy to get around

Stayed 2 nights in Sep 2019

4/10 Poor

Lisbeth

24 Sept 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

Skuffende opphold.

1: WiFi-nettet fungerte ikke selv om vi informerte flere av de ansatte om dette problemet. Dette var en del av tjenestene som vi hadde betalt for. 2: Store problemer å få til bagasjedropp på ankomstdagen etter mange telefoner til sentralbordet. Dessuten var det oppgitt feil telf.nr. Måtte ringe Hotels.com for å få oppgitt annet tlf.nr. 3:Manglende kjøkkenhåndklær/kluter på kjøkken 4: Flere av hyllene i kjøleskapet var ødelagt 5:Svært lav betjening av Resepsjonen i helgen.

Stayed 5 nights in Sep 2019

10/10 Excellent

מירי

24 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful apartment

Great location

Stayed 5 nights in Sep 2019

8/10 Good

Lise

23 Sept 2019

Liked: Cleanliness, room comfort

Stayed 3 nights in Sep 2019

2/10 Terrible

Magnus

23 Sept 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book

Service non exitent. No bedding linen. No wardrobe. Shower catastrophic. No elevator.

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

16 Sept 2019

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

It’s what you would expect for a budget stay in a great location. Not disappointed at all.

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

12 Sept 2019

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Fantastisk belig.hed. Meget støj. Mangler utensil.

Fantastisk beliggenhed.-Tæt på supermarked.- Manglede blot fornødenheder, som kunne hæve tilfredsheden betydeligt, såsom: en elkedel- hårtørrer- flere gryder af varierede størrelser- mere bestik heriblandt en ostehøvl og en saks ,-en topmadras til sovesofaen eller gerne en større sovesofa.( måske en musefælde😏) - meget hjælpsomt og venligt personale . Rigelig støj i soveværelset. —Vil gerne tilbage dertil.

Stayed 5 nights in Sep 2019

2/10 Terrible

Andrew

11 Sept 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels.com Complaint

Do not stay here at all cost. Our booking was for three nights. The only positive is the property location, in the middle of everything if you want that. Otherwise no front desk and property management is not responsive. First it took a few attempts to get a hold of some to collect our key, 2nd no A/C, it was broken (In August), 3rd, no running water. Could not reach property management, finally they showed up and said we will return. Never returned. Lastly, Hotels.com only helped by offering a 28% voucher. I argued I did not receive the service I ordered. Hotels.com claimed they didn't get refunded so I couldn't get refunded. The fact is I ordered through Hotels.com and Hotels.com should make this right. I have attempted to escalate this with no response. I'm not surprised. Try finding a number or department to submit a complaint to Hotels.com or Expedia.

Stayed 3 nights in Aug 2019

8/10 Good

JEAN RENÉ

10 Sept 2019

Liked: Cleanliness, staff & service

Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

7 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is in a great location in the Soho district of London.

Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

4 Sept 2019

Liked: Cleanliness

OK in terms of bed bathroom and kitchen which I didn’t use

Stayed 1 night in Aug 2019

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