Large Studio Apartment | 高档床上用品、客房内保险箱、遮光窗帘、熨斗/熨衣板

关于海湾摩尔门出租公寓的点评

3.5 out of 5
海湾摩尔门出租公寓
34 London Wall, London, England

点评

9.6

绝佳

10 分 - 超赞。76 条好评,共有 95 条点评" "
8 分 - 还可以。14 条好评,共有 95 条点评" "
6 分 - 一般。2 条好评,共有 95 条点评" "
4 分 - 很差。3 条好评,共有 95 条点评" "
2 分 - 糟糕。0 条好评,共有 95 条点评" "

9.8/10

清洁度

9.6/10

员工和服务

9.4/10

服务设施

9.8/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

Wah Sin

满意:客房舒适度,清洁度
2023 年 8 月入住 14 晚
Teresa & the Moorgate team 于 2023年09月5日 的回复
Dear Wah Sin, Thank you for taking the time to review your recent stay at the Moorgate by Cove. We are pleased you enjoyed all the aspects of your stay.We look forward to welcoming you back to the Moorgate by Cove the next time you are in London. All the best, Teresa & the Moorgate team

10/10 超赞

CHIUNG WEN

团体旅客
满意:客房舒适度,清洁度
2023 年 8 月入住 5 晚
Teresa 于 2023年08月25日 的回复
Dear Chiung Wen, Thank you for taking the time to review your recent stay at the Moorgate by Cove. We are pleased you enjoyed all the aspects of your stay.We look forward to welcoming you back to the Moorgate by Cove the next time you are in London. All the best, Teresa & the Moorgate team

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Highly recommended
The location is very convenient. I love the design of the room and it is user-friendly. You got the machines required during the trip inside the room. Staff are nice as well. My husband and I enjoyed our stay here!
2019 年 11 月入住 2 晚
EmilianB 于 2019年12月16日 的回复
Dear guest, Thank you for your very kind comments. It is indeed a true pleasure to be located central London, but still experience peace and tranquility inside of the apartment. We are glad you and your husband enjoyed your stay here with us. We look forward to the opportunity of welcoming you back in the foreseeable future. My Kindest Regards, Emilian Bej

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 4 晚
Catherine 于 2019年06月9日 的回复
Dear guest, Thank you for took your time to leave us a review. We hope that we will have the chance to welcome you back in the future. Kind regards,

8/10 还可以

Carla,Innisfil

满意:住宿条件和设施,清洁度
Very clean and in a great spot in the city. Beautiful windows, lots of light. I enjoyed staying here, it felt safe and bright. My only complaint is that when the people upstairs use the water there is a loud shrieking that can wake you up at night or disturb anything you’re doing. Otherwise a great place to stay
2024 年 5 月入住 3 晚

6/10 一般

Tadahiko

满意:清洁度
2024 年 4 月入住 3 晚

10/10 超赞

Therese

2024 年 4 月入住 4 晚

10/10 超赞

marvin

满意:住宿条件和设施,清洁度
Quiet at night, fairly safe, close by co-op for food
2024 年 4 月入住 7 晚

10/10 超赞

Kim

满意:住宿条件和设施,清洁度
Great value for price - mind you I got it on sale
2024 年 3 月入住 3 晚

10/10 超赞

Gary

商务旅客
满意:客房舒适度,清洁度
2023 年 12 月入住 5 晚

8/10 还可以

Lars-Magnus

满意:客房舒适度,清洁度
Hög standard, snyggt och fräscht
Fin lägenhet med bra kök. Väldigt bra skick. Bra kommunikation från hotellet, som inte har personal på plats. Det enda problemet var att jag inte fick mailet med koderna för att komma in. Det löstes via telefon. Allt är snyggt, rent och i ordning. Man skulle önska ett lås på insidan dörren, när allt bara går med kod. Nära till tunnelbana m.m. Sen (16.00) incheckning och ingen möjlighet till bagageförvaring.annars rekommenderar jag starkt.
2023 年 9 月入住 3 晚
Teresa 于 2023年10月23日 的回复
Dear Lars-Magnus, Thank you for taking the time to share your valuable feedback with us. We are delighted to hear that you enjoyed your stay in our well-appointed apartment and found the kitchen amenities to your satisfaction. Maintaining our property in excellent condition is a top priority, and we're pleased that this was reflected in your experience. We apologize for any inconvenience you experienced regarding the email with the access codes. However, we're glad that our team was able to swiftly resolve this for you over the phone. Your comments have been duly noted, and we will take steps to ensure this does not occur in the future. We are pleased that you found our location convenient and accessible to the subway. We understand the importance of flexible check-in times, and while we strive to accommodate various schedules, we also acknowledge the need for luggage storage options. We are looking into potential solutions for this matter.Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. Should you have any further feedback or queries, please do not hesitate to contact us.All the best, Teresa & the Moorgate TeamBäste Lars-Magnus, Tack för att du tog dig tid att dela din värdefulla feedback med oss. Vi är glada att höra att du njöt av din vistelse i vår välutrustade lägenhet och fann köket bekvämligheter till din belåtenhet. Att hålla vår fastighet i utmärkt skick är högsta prioritet, och vi är glada över att detta återspeglades i din upplevelse. Vi ber om ursäkt för eventuella besvär du upplevt angående e-postmeddelandet med åtkomstkoderna. Vi är dock glada att vårt team snabbt kunde lösa detta åt dig via telefon. Era kommentarer har vederbörligen noterats, och vi kommer att vidta åtgärder för att se till att detta inte sker i framtiden. Vi är glada att du tyckte att vårt läge var bekvämt och tillgängligt för tunnelbanan. Vi förstår vikten av flexibla incheckningstider, och även om vi strävar efter att tillgodose olika scheman, erkänner vi också behovet av bagageförvaringsalternativ. Vi undersöker möjliga lösningar på detta.Tack än en gång för att du väljer att bo hos oss, och vi hoppas få nöjet att välkomna dig tillbaka i framtiden. Om du har ytterligare feedback eller frågor, tveka inte att kontakta oss.Ha det så bra Teresa och Moorgate-teamet

10/10 超赞

Editta

满意:清洁度、服务设施、住宿条件和设施
The most amazing, perfect location, the pictures i saw on the website were a replica of my room! Everything worked perfectly well, to me this is a home away from home and I am definitely making this my new home in London! Thank you so much Moorgate by the cove team, Nadia and tram!
2023 年 9 月入住 11 晚
Teresa & the Moorgate team 于 2023年09月28日 的回复
Dear Editta, Thank you for taking the time to review your recent stay at Cove The Cannon. We are delighted to know you enjoyed all aspects of your experience at the property. We look forward to welcoming you back next time you are in London. All the best, Teresa & the Moorgate team

6/10 一般

Samantha

满意:清洁度
2023 年 9 月入住 7 晚

8/10 还可以

april

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Only the bath water not hot enough.
2023 年 8 月入住 4 晚

8/10 还可以

Didier

2023 年 9 月入住 4 晚
Teresa & the Moorgate team 于 2023年09月28日 的回复
Dear Didier,Thank you for taking the time to review your recent stay at Cove The Cannon. We are delighted to know you enjoyed all aspects of your experience at the property. We look forward to welcoming you back next time you are in London. All the best, Teresa & the Moorgate team

8/10 还可以

Craig

满意:客房舒适度,清洁度
Clean, quiet, close to transport
quiet, very clean, air con worked well, bed could have been a little more comfortable (seemed to be on a slant). QR code to instructions to use the oven & hob would have been helpful. staff helpful/ keep in contact via email and available by phone.
2023 年 8 月入住 3 晚
Teresa & the Moorgate team 于 2023年09月5日 的回复
Dear Craig,Thank you so much for taking the time to leave us a review! We're so glad to hear that you enjoyed your stay with us.We're always working to improve our apartments, and we appreciate your feedback on the bed. We'll have our team take a look at it and see if there's anything we can do to make it more comfortable.We also agree that a QR code with instructions for the oven and hob would be helpful. We'll look into adding that to our guest information packet.We're glad to hear that you found our team helpful and that they kept in contact with you via email and phone. We pride ourselves on providing excellent customer service, and we're always happy to help our guests in any way we can.We hope you'll come back and stay with us the next time you are in London!All the best, Teresa & the Moorgate Team

10/10 超赞

Alireza,Toronto

满意:清洁度、服务设施、住宿条件和设施
Excellent place for a week-long (or longer) stay. This will be my go-to place from now on whenever I need to stay in London.
2023 年 7 月入住 13 晚
Teresa 于 2023年08月25日 的回复
Dear Alireza,Thank you so much for your lovely review of the Moorgate by Cove! We are so glad to hear that you had a wonderful stay and that you would recommend us to others.We are always striving to provide our guests with an excellent experience, and your feedback is invaluable to us. We are particularly pleased that you enjoyed our central location, as we believe that it is one of our strongest assets. London is a big city, and it can be difficult to find accommodations that are both centrally located and affordable. We are proud to offer our guests both of these things.We hope to have the pleasure of hosting you again soon.All the best, Teresa & the Moorgate team

10/10 超赞

Hege

与家人出行
满意:客房舒适度,清洁度
Fin studioleilighet med alt en trenger på lite plass. Jeg savner alltid plass til kofferten, det gjør jeg på alle hotell. Noe støy i området og lite som er åpent på kveldstid
2023 年 7 月入住 5 晚
Diana 于 2023年07月18日 的回复
Dear Hege, Thank you for taking the time to review your recent stay at the Moorgate by Cove. We are pleased you enjoyed all the aspects of your stay. We look forward to welcoming you back to the Moorgate by Cove the next time you are in London. All the best, Diana & The Moorgate team

10/10 超赞

Anton Lorenz

商务旅客
满意:客房舒适度,清洁度
2023 年 7 月入住 3 晚
Diana 于 2023年07月18日 的回复
Dear Anton, Thank you for taking the time to review your recent stay at the Moorgate by Cove. We are pleased you enjoyed all the aspects of your stay. We look forward to welcoming you back to the Moorgate by Cove the next time you are in London. Diana & The Moorgate team

4/10 很差

Lydia,Naperville

2023 年 5 月入住 10 晚

10/10 超赞

Joy

团体旅客
满意:客房舒适度,清洁度
2023 年 5 月入住 6 晚
Diana 于 2023年07月18日 的回复
Dear Joy, Thank you for taking the time to review your recent stay at the Moorgate by Cove. We are pleased you enjoyed all the aspects of your stay. We look forward to welcoming you back to the Moorgate by Cove the next time you are in London. Diana & The Moorgate team

10/10 超赞

Luis

满意:清洁度、服务设施、住宿条件和设施
Small door for a great experience
2023 年 5 月入住 4 晚

10/10 超赞

Deborah B

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Our room was quiet, elegant, comfortable, and relaxing. The kitchenette was well-equipped, the bed and bedding were very comfortable, and the bathroom was thoughtfully laid out. Personally, I would have preferred a microwave to a full oven but there was an electric teapot, hair dryer, iron, and even a washing machine and a dishwasher. We will definitely return!
2023 年 4 月入住 4 晚

10/10 超赞

Karenine

满意:清洁度、服务设施、住宿条件和设施
Very nice location, and the interior is so new, clean, modern, and inviting! Definitely a great value for money in London, and would definitely stay there again!
2023 年 3 月入住 5 晚
Teresa 于 2023年03月15日 的回复
Dear Karenine,Thank you so much for taking your stay to review your recent stay at Moorgate by Cove. We are thrilled you had a great stay! You were such a pleasure to host.We look forward to welcoming you back to London, and to the Moorgate by Cove soon!All the best, Teresa

10/10 超赞

James

满意:客房舒适度,清洁度
2022 年 9 月入住 3 晚

8/10 还可以

Kenneth

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good / Not Great
Stay was OK . Room was poorly thought out. Too small for a table and chairs. Kept tripping over it squeezing past to get to bed. Not that we used it, but TV was on a wall bur nowhere to sit and watch it. Bed was very comy and shower was excellent . Overall good place to sleep, but wouldn't want to spend any time in the room.
2020 年 2 月入住 2 晚
Catherine 于 2020年03月20日 的回复
Dear Kenneth, Thank you for your kind feedback. Our property has another three different types apartment than the studio you booked which may more towards to your liking. Our one bedroom, studio superior and studio superior accessible apartments are all equip with comfort seating and bigger space compare to our studio. We hope that we will have the chance to welcome you back to experience other types of apartment in near future. Warmest regards,

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
it was a great hotel but not the same room as was pictured when I booked it. That was disappointing but it was a nice, unique place.
2020 年 2 月入住 3 晚
Catherine 于 2020年03月20日 的回复
Dear guest, Thank you for your kind feedback. All our apartments have their own character as we designed them in different styles. This can bring to our guest new experience and surprise every time when you stay with us. If you have any types toward to your liking, we will do our best to accommodate the request. We hope that we will have the chance to welcome you back in near future. Warmest regards,

10/10 超赞

Agnes

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Emplacement proche métro Appartement bien agencé et propre Très bon accueil
2020 年 2 月入住 2 晚
Catherine 于 2020年02月21日 的回复
Dear Agnes, Thank you for your positive feedback. Nothing better than the kind words from our guest. We look forward to welcome you back in the future. Kind regards, Catherine

10/10 超赞

Diane

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful surprise
Great place, clean, bright. Well equipment room and friendly helpful staff. Well situated
2020 年 2 月入住 2 晚
Catherine 于 2020年02月21日 的回复
Dear Diane, Thank you for your lovely review. We are happy to see that our guest enjoyed their stay with us, it will be lovely to welcome you back in the future. Kind regards, Catherine

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 2 月入住 1 晚
Catherine 于 2020年02月21日 的回复
Dear guest, We are delighted that you enjoyed The Moorgate experience. We hope to welcome you back again in the near future. My Kind regards, Catherine

10/10 超赞

真实旅客

团体旅客, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The amenities and the aesthetics were exceptional!
2020 年 2 月入住 4 晚
Catherine 于 2020年02月21日 的回复
Dear guest, We are glad that you enjoyed The Moorgate experience and found the supply and furnishing fascinating. We hope to welcome you back again in the near future. Warm regards, Catherine

10/10 超赞

Kate

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 4 晚
Catherine 于 2020年02月21日 的回复
Dear Kate, It's lovely to see that you had a lovely stay with us. We look forward to welcome back in the future. Warm regards, Catherine

10/10 超赞

Keundo

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
good
Clean and amazing
2020 年 1 月入住 1 晚
Emilian B 于 2020年01月22日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 1 月入住 3 晚
Emilian B 于 2020年01月22日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

真实旅客

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Quality fixtures and fittings, comfortable bed, spacious, good position, good value.
2020 年 1 月入住 2 晚
Emilian B 于 2020年01月20日 的回复
Thank you for taking the time to give us really useful insight about your recent stay. Our philosophy is that as well as having a beautiful physical product we know that it is the people who create the distinctive soul of the hotel. I am encouraged that we are getting such positive feedback.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 1 月入住 1 晚
Emilian B 于 2020年01月20日 的回复
Thanks for staying with us. We appreciate your feedback!

4/10 很差

真实旅客

与家人出行
满意:员工和服务,清洁度
不满意:住宿条件和设施
Disappointed
I booked a double room for one night after viewing all beautiful photos and good comments. Unfortunately, we was allocated to a small triangular shaped room with no view, all three big windows facing the wall of the side building, moreover, the shower water not warm enough for shower, disappointed!
2020 年 1 月入住 1 晚
Emilian B 于 2020年01月20日 的回复
Dear guest, Thank you very much for taking the time and express your experience with fellow travelers. It is great to know that The Moorgate it is used by those who are trying to get a glimpse of London from the window, hence seeking a good view. However, we intend to have a beautiful physical product and our people to create the distinctive soul of the hotel where our guests are experiencing peace and tranquility inside of an apartment. I am deeply sorry for the experience that you had with The Moorgate which clearly falls short of the experience of the majority of our guests and the standards we set for ourselves. We look forward to the opportunity of having you back with us and regaining your trust. My Kindest Regards, Emilian

10/10 超赞

Ian

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The holgate
Fantastic apartment and very helpful staff merry Christmas to all involved
2019 年 12 月入住 1 晚
Emilian B 于 2020年01月4日 的回复
Thank you for taking the time to give us really useful insight about your recent stay. Our philosophy is that as well as having a beautiful physical product we know that it is the people who create the distinctive soul of the hotel. I am encouraged that we are getting such positive feedback. I look forward having the opportunity to welcome you again. My Kindest Regards, Emilian

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 1 晚
EmilianB 于 2020年01月4日 的回复
Thank you for using us as your accommodation host while in London.

10/10 超赞

真实旅客

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent place to stay, highly recommended, great location. Each apartment is finished to a high standard and has everything you need for independent living. Very clean and well stocked
2019 年 12 月入住 1 晚
Emilian B 于 2019年12月15日 的回复
Dear guest, Thank you very much for taking the time to leave us this amazing review. It is indeed a true pleasure to be located in the center of London, but still experience peace and tranquility inside of the apartment. I am delighted to hear that you appreciate the apartment quality and cleanliness. We look forward to welcoming you back to The Moorgate in the foreseeable future. My Kindest Regards, Emilian Bej

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 12 月入住 1 晚
EmilianB 于 2019年12月12日 的回复
Thank you for visiting us

10/10 超赞

真实旅客

商务旅客
满意:服务设施,清洁度
Very clean and beautiful property with great location
2019 年 12 月入住 2 晚
Emilian B 于 2019年12月12日 的回复
Thank for your succinct review. We are pleased to receive your valuable feedback.

10/10 超赞

Seb

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 5 晚
EmilianB 于 2019年12月12日 的回复
Thank you Seb

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I stayed at the Moorgate for 8 nights. I had originally planned to stay here for 4 nights and the rest of 4 nights somewhere else. I ended up extending my stay. Service was great. There was a problem with hot water on my last day, but the staff did everything to resolve the problem. Other than that, I did not have any problems. I booked a superior studio. It was quite spacious. The kitchen appliance was good quality. The bed was comfy. The bathroom was clean. I was told that the Moorgate’s been open for about a year. I hope that the Moorgate can maintain this level of cleanliness and professionalism. I suppose the location is not perfect for travellers but it was fine for me. It is approximately 3 minutes from the Moorgate tube station and approximately 10 minutes walk from the Liverpool tube station.
2019 年 11 月入住 5 晚
EmilianB 于 2019年12月3日 的回复
Dear guest, What a wonderful review to read! The team will be very excited to know how much you valued their service. Our philosophy is that as well as having a beautiful physical product we know that it is the people who create the distinctive soul of the hotel. I am encouraged that we are getting such positive feedback. I am glad that in the very rare event of hot water problem, the team on duty managed to tackle the problem with professionalism and offered the much needed support. I hope we will have the pleasure of welcoming you back in the foreseeable future. My Kindest Regards, Emilian Bej Assistant General Manager

10/10 超赞

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had pleasant experience with the place. Definitely stay there again.
2019 年 11 月入住 1 晚
Emilian B 于 2019年11月27日 的回复
Thank you for taking the time to give us really useful insight about your recent stay. We are pleased to hear that you had a pleasant experience at The Moorgate! I look forward to the opportunity of welcoming you back in the not too distant future. My kindest regards, Emilian Bej Assistant General Manager

8/10 还可以

真实旅客

2019 年 11 月入住 1 晚
EmilianB 于 2019年11月22日 的回复
Thank you!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 1 晚
EmilianB 于 2019年11月22日 的回复
Thank you!

8/10 还可以

Loredana

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 2 晚
EmilianB 于 2019年11月22日 的回复
Thank you Loredana!

10/10 超赞

Paul

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 3 晚
Emilian B 于 2019年11月22日 的回复
Thank you Paul!

10/10 超赞

真实旅客

2019 年 11 月入住 2 晚
EmilianB 于 2019年11月15日 的回复
Thank you