A pleasant hotel located close to the metro, right on the edge of a culturally diverse neighborhood. The staff were friendly and welcoming. The furniture in the rooms is quite old, but the atmosphere overall was warm and comfortable.
Elena
2025 年 6 月入住 5 晚
8/10 还可以
Sarah
2025 年 7 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Staff were lovely, hotel very clean, rooms a bit dated. Have a very personal and friendly feel overall.
Sarah
2025 年 7 月入住 3 晚
10/10 超赞
Mark
与家人出行
2025 年 7 月 4 日
满意:服务设施,清洁度
Nice, Clean
Mark
2025 年 7 月入住 2 晚
10/10 超赞
Sonya
与家人出行
2025 年 7 月 4 日
满意:清洁度、服务设施、住宿条件和设施
I would suggest that they check the water temperature and alarms as part of the room preparation.
Sonya
2025 年 7 月入住 2 晚
8/10 还可以
Philippe
与配偶出行
2025 年 6 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Le système de réglage de la douche n'est pas pratique et le sol de la baignoire assez glissant. Hôtel sympathique, bien situé, confortable et accueillant.
Philippe
2025 年 6 月入住 4 晚
10/10 超赞
Elizabeth
2025 年 6 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Great location
Elizabeth
2025 年 6 月入住 5 晚
10/10 超赞
Paul
2025 年 6 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location near Marble Arch Tube station! Hotel rooms and facilities were well maintained and quite nice. Very good breakfast in the morning as well.
Paul
2025 年 6 月入住 7 晚
10/10 超赞
Patricia
与配偶出行
2025 年 6 月 13 日
满意:清洁度、服务设施、住宿条件和设施
Recycling options would be nice.
Patricia
2025 年 6 月入住 5 晚
10/10 超赞
Jonathan,Edmonton
2025 年 6 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Comfortable, clean, and the staff were fantastic!
Jonathan
2025 年 6 月入住 4 晚
6/10 一般
Richard
2025 年 6 月 12 日
Location is very convenient. I'd visited the Sumner in the past before the pandemic. The room I was given was adequate, with a decent shower, small fridge and acceptable bed. The room furniture, however, was not in keeping with what I'd previously known; the desk chair in particular was soiled and over-used, the clothes bureau did not close, and the chaise had a tattered blanket draped over it. If you don't need to spend much time in the room, all that could be overlooked, but it was a different feel than I'd previously experienced.
Richard
2025 年 6 月入住 2 晚
10/10 超赞
Louise
团体旅客
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a very nice property. The staff were very friendly and helpful. The room spacious and comfortable. The location was very convenient with nearby public transport, shopping, restaurants and parks. There is a lift on site, but also a couple of stairs. They also allowed us to store our luggage as we arrived early in the morning. My only issue was with the shower. You cannot adjust the temperature or turn the water off when your hands are wet and the water is scalding hot. Had to use a face washer to grip and turn the taps. For safety the hot water temperature needs to be reduced. I would stay here again.
Louise
2025 年 4 月入住 1 晚
10/10 超赞
Rachelle
与配偶出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was pleasantly surprised at how cute this little boutique hotel was. I would definitely stay here again. Spacious room, Very comfortable, private bathroom, clean and quiet as long as the windows were closed. We opened them for a bit to get some fresh cooler air as we could not adjust the air conditioning and with them open there is quite a lot of street noise. Also seems like a safe neighborhood, but my husband did have his phone ripped from his hands just a block away so be vigilant.
Rachelle
2025 年 4 月入住 3 晚
10/10 超赞
Ellen,Stow
与配偶出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent place to stay in London. This boutique hotel is in a great location. We will definitely come back.
Ellen
2025 年 4 月入住 4 晚
6/10 一般
Henrik
与家人出行
2025 年 4 月 29 日
满意:员工和服务
不满意:清洁度
Henrik
2025 年 4 月入住 3 晚
10/10 超赞
Anna
与家人出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Anna
2025 年 4 月入住 4 晚
8/10 还可以
Colin
团体旅客
2025 年 4 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location and comfortable stay.
Excellent location and good service from the reception. Small details like wobbly bedside lights, a tiny TV at the far side of the room and a dated bathroom only let it down slightly. Overall, quiet and comfortable with plenty of local coffee, breakfast and drinking places nearby. Recommended.
Colin
2025 年 3 月入住 2 晚
6/10 一般
Josephine
2025 年 4 月 12 日
Bed was old and sagged in middle, I requested they changed mattress , they turned mattress which was slightly better. In returning in evening our door was left open prob cleaning. I went to call front desk and phone did not work.I went down to yell night clerk he came to room to fix phone which was disconnected and showed him how door was left. He was not apologetic at all.